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Emperador Hotel Madrid

Overview
Calle Gran Via 53, 28013 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
4 Star accommodation
About
Description
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with More terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
Beachfront
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
232
Price range
USD 111 - USD 306 (Based on Average Rates for a Standard Room)
Also Known As
Madrid Emperador Hotel
,
Emperador Madrid
,
Hotel Emperador
Location
Spain > Community of Madrid > Madrid > Centro
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
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Reviews & more
2,600Reviews
1,593Photos
71Q+A
100Room tips
Traveller rating
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  • 82
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  • English
Show reviews that mention
The location is just Perfect !! The service is excellent and the Breakfast is very GOOD !!
We always used this hotel for many years but now it has been a while we don't go to Spain...
Hoping next year we will go again to Spain and of course to the Emperador Hotel !!
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I’m not sure why so many bad reviews. I found this hotel quite nice, comfortable and very well located. My 9th floor room was small but not unusual for a European hotel. The queen bed was comfortable. There was a coffee/tea service in the room. My room had a walk in shower, reall
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Great hotel, in the middle of the city so a perfect location to explore - without taking taxis.
Old style rooms, very traditional furnishings but nicely laid out. Very clean, very comfortable.
Would recommend (highly).
Read more
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel Madrid
Responded 1 week ago
Dear @AlderleyEdgy Firstly, we would like to thank you your stay at Emperador Hotel. Likewise, for dedicating some minutes of our precious time to show your opinion about it. We are delighted to know your general visit with us was good. We are looking forward to seeing you in your next stay in Madrid. Best regards, Pilar Lanchas
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the terrace upstairs is very nice, but the rooms are nothing special. its bit expensive for what they offer and the breakfast is very normal. the sell themselves as high class but only the terrace is...
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Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel Madrid
Responded 1 week ago
Dear @Passport54023135483 Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled and we hope that we can compensate you in some way during your next visit to Madrid. Best regards, Pilar Lanchas
Read more
If it weren't for the location, this hotel would be receiving some more questionable reviews. You step out of the revolving doors and you're on Gran Via.

The beds were average, the rooms, need a modernisation. Our light was hanging from the ceiling, the ceiling panel in the bat
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Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel Madrid
Responded 3 weeks ago
Dear @cerijonesco Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled. We would like to apologize for the inconveniences suffered during your stay. We would like to apologize for all the incoveniences and we hope that we can compensate you in some way during your next visit to Madrid. We are looking forward to seeing you in your next stay in Madrid. Best regards, Pilar Lanchas
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorEmperador Hotel Madrid
The Suite at the Emperador Hotel Madrid
Professional photo exclusively commissioned by TripAdvisorEmperador Hotel Madrid
The Junior Suite at the Emperador Hotel Madrid
Professional photo exclusively commissioned by TripAdvisorEmperador Hotel Madrid
The Corner Junior Suite at the Emperador Hotel Madrid
Professional photo exclusively commissioned by TripAdvisorEmperador Hotel Madrid
The Club Room at the Emperador Hotel Madrid
Previous
We would like to stay at the Emperador Hotel Madrid from September 22 - 26, 2018. Can you tell me if the swimming pool will be available? Thank you.
I cannot confirm but I believe it is open. When we visaited the only notices pertaining to open/close venues in the hotel related to the rooftop area.
0 votes
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We will be visiting in September 22 - 26, 2018, the pool is very important to us, will it be open for swimming?
We were there in June and the pool was open. It's small and there was no one in it. We took a cab to the beach. I'd suggest contacting the hotel or checking the hotels website for pool information Have a great trip
0 votes
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If visiting just for the rooftop bar and pool does a booking need to be made and how is this done? Thank you
If you are a guest at the hotel then as you enter the rooftop area they take your name and room number (to verify you are a guest) and give you a wristband so you can come and go all day. I would always e-mail and arrange before if you want to use the pool as a guest. Some evenings we were there the pool was closed by 7pm due to a private party.
0 votes
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If visiting just for the rooftop bar and pool does a booking need to be made and how is this done? Thank you
There’s no need to book. Just ask at reception. The cost is 50 Euro per person per day for non residents
0 votes
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I’m concerned about reports of construction noise. When will construction end? Also, when will air conditioning be repaired? Thanks!
construction already ended feel free to stay , I was there in Febr 2018
1 vote
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Previous
"Avoid at all costs!!!"
"Best Views and Location, Location, Location"
"Either do not stay here or make sure you get a room that does not overlook the street (not sure these exist)."
"Great views of central madrid."
"On the Gran Via 7th or higher"
Previous
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