The location is just Perfect !! The service is excellent and the Breakfast is very GOOD !!
We always used this hotel for many years but now it has been a while we don't go to Spain...
Hoping next year we will go again to Spain and of course to the Emperador Hotel !!
I’m not sure why so many bad reviews. I found this hotel quite nice, comfortable and very well located. My 9th floor room was small but not unusual for a European hotel. The queen bed was comfortable. There was a coffee/tea service in the room. My room had a walk in shower, reall…
Great hotel, in the middle of the city so a perfect location to explore - without taking taxis.
Old style rooms, very traditional furnishings but nicely laid out. Very clean, very comfortable.
Would recommend (highly).
the terrace upstairs is very nice, but the rooms are nothing special. its bit expensive for what they offer and the breakfast is very normal. the sell themselves as high class but only the terrace is...
If it weren't for the location, this hotel would be receiving some more questionable reviews. You step out of the revolving doors and you're on Gran Via.
The beds were average, the rooms, need a modernisation. Our light was hanging from the ceiling, the ceiling panel in the bat…
"Avoid at all costs!!!"
"Best Views and Location, Location, Location"
"Either do not stay here or make sure you get a room that does not overlook the street (not sure these exist)."
"Great views of central madrid."
"On the Gran Via 7th or higher"