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Hotel Exe Plaza

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Hotel Exe Plaza
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818 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Brussels, Belgium
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

We stayed in Exe Plaza for a city trip in Madrid. The hotel location is ideal, next to Plaza de Castilla, metro and bus station. Bedding itself is good, rooms are functional and buffet breakfast ok, although not the same quality every day.

Thank micvdh
Virginia Water, United Kingdom
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed yesterday NEW via mobile

Recently stayed at Hotel EXE Plaza on a business trip to Madrid. In my opinion, the Hotel is well run by friendly staff. The room was clean with all the necessities. Breakfast was very good offering a wide range to get started for the day. I did notice that many of the guests were business related although some seemed to... More 

Thank Kev1409
West Sussex, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

Don't usually stay in this part of Madrid, however due to a last minute family I emergency I chose Hotel Exe Plaza, the facilities were great, room, size, shower, bed and WIFI quality were all good. However, I picked up a nasty rash, caused by Bed bugs, which may or may not have been from my room, sheets etc. Please... More 

Thank Sol S
Dubai, United Arab Emirates
Level Contributor
1,165 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 671 helpful votes
Reviewed 4 weeks ago

We stayed for a few days here with my wife for a short visit in Madrid. The hotel its conveniently located next to a metro and a bus station but not even that was close enough to the city centre touristic spots. Since there where a couple of metro renovations, you have to switch a couple times to reach the... More 

Thank RMartinSDXB
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 October 2016

After 2 of 4 nights I'd better get this off my chest before it gets embarrasing. The location is ok, close to the Metro, but noicy due to the Castellana. No surprise. What surprises me is the quality of the breakfast. 1/5 compared to other hotels nearby. The room "service" battles with a chef that don't understand the meaning of... More 

Thank Repetepete
Glasgow, United Kingdom
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 October 2016 via mobile

Recently stayed at the Exe Plaza Hotel on a business trip to Madrid. The hotel is clean and fresh, great rooms and helpful and friendly staff. I didn't use all the facilities the hotel offered like the sauna or gym, but I'm told by colleagues these were of a good standard. I like to go out for walks, and the... More 

Thank Gordi05
Northampton, England, United Kingdom
Level Contributor
222 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 28 September 2016

I booked this hotel through Booking.come because it was listed as a city centre hotel, but nothing was said about it being a commercial city centre and was not in walking distance of anywhere interesting. The bedrooms were great, clean and comfortable and the service was ok. The bar/cafe was open, but the restaurant was not and the food was... More 

Thank Bill P
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2016 via mobile

Rooms clean and comfortable Bed waa very comfortable. No iron in room. Breakfast was continental and hot options plenty of choice. Central location mainly residential but right next to a Metro station and bus station. City centre was a 10 minute metro journey. I would definitely recommend

Thank Beverley C
1 review
Reviewed 11 September 2016

I suggest to not to stay at this hotel at all. They have the worst every service in the hotel. You will call up the reception and no one will ever pick up the phone. Specially Diana and Veronica. They are the worst staff at this hotel. They dont know how to talk, how to follow brand standards. They will... More 

Thank Gaurav P
Blackpool, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 September 2016 via mobile

Good quality hotel right next to all transport links to around the city ie metro, buses etc. Plenty of shops, bars & restaurants in close proximity plus plenty of green space & parks. Room was clean, comfortable and adequate for both business & pleasure visits. Hairdryer & trouser press a nice touch but didn't have tea/coffee facilities in the room... More 

1 Thank BPLCustomerService

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex. ... more   less 

Additional Information about Hotel Exe Plaza

Address: Paseo Castellana 191, 28029 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Region: Spain > Community of Madrid > Madrid
Price Range: $86 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Exe Plaza 4*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Hotels.com, Travelocity, Expedia, Odigeo, Priceline and Agoda so you can book your Hotel Exe Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla
Hotel Style:
#132 Luxury Hotel in Madrid
#152 Business Hotel in Madrid
#153 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Exe Plaza staff and other travellers.
4 questions
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Reading, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Hotel Exe Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th floor helps with views and noise levels, do shopping for food and water as a lot of things tend to close by 12.”
 of 5 bubbles sols308, 24 Nov 2016 | Read review
“I had a room with a courtyard view, was fine.”
 of 5 bubbles DaveyvdH, 29 Jul 2016 | Read review
“Got a corner room which was great !!!”
 of 5 bubbles jacob500, 19 May 2016 | Read review
“Ask for a room facing inwards as it is quieter than facing the main plaza”
 of 5 bubbles 766markv, 18 Apr 2016 | Read review
“Ask for a room anywhere above the entrance. This will give you the nicest views.”
 of 5 bubbles Escobana, 29 Feb 2016 | Read review
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