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08/10/2017 09/10/2017
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    AC Hotel Avenida de America

    Calle Cartagena 83-85, 28028 Madrid, Spain
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    08/10/2017 09/10/2017
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    USD 118*
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    Traveller (88)
    Room & Suite (45)
    Dining (20)
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    Overview
    • Excellent24%
    • Very good57%
    • Average16%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    NH Madrid Principe de Vergara
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    Abba Madrid Hotel
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    Silken Puerta America
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (478)
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    1 - 5 of 194 reviews

    Reviewed 6 days ago

    Needed to stay here for a night due to our flight being cancelled. Check in was quick, staff was nice but don't expect any above and beyond service. Room is outdated but bed is decent enough for sleep. There was lingerie (like Victoria Secret sexy...More

    Thank Anthony A
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 5 days ago

    Dear Anthony A We are really sorry about what happened. We truly apologize for any inconvenience it may have caused. We have transfered your comment to the propper department and we will take the appropiate actions to make sure this does not happen again. Please...More

    Reviewed 2 weeks ago via mobile

    Friendly staff Nice clean hotel. Clean rooms and fast internet Gym is dated and small Pillows are not there normal Marriott quality and just cheap foam Great for Marriott members and looked after Location not bad

    1  Thank Dwilde1
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 1 week ago

    Thank you very much Dwilde1 Our pillows are subjetc to AC Hotels by Marriott standard, we are really sorry if they were not to your liking. We hope to see you again.

    Reviewed 28 July 2017

    I stayed for 10 days in a business trip, the location was very convenient and close for me, but maybe it is not an ideal location for a tourist I would assume, although Avenida de América metro station is 5 minutes away and can take...More

    2  Thank meloddica
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 31 July 2017

    Thank you very much meloddica. Your comment and description do help us to keep our work line this way. I will tell our associated your mention, I am quite sure they will love it. Thank you very much and please, do not hesitate to contact...More

    Reviewed 17 July 2017

    Wife & I stayed here, our first AC experience. Not bad at all, good service and rooms were nice. Close to the Cartagena metro station which is convenient. Everyone was nice, hospitable and spoke good English. Would stay again

    1  Thank Scott E
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 17 July 2017

    Hello Scott E, thank you very much for your comment. Your opinion has encouraged us. Please contact us the next time you visit Madrid. Thank you!

    Reviewed 16 July 2017

    3/5 stars because the staff was friendly-enough and the bed was comfortable. You can get a good night sleep, which is very important, as well as get some work done (also very important). The tub shower (odd for Europe) is good but you have to...More

    1  Thank pworules
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 17 July 2017

    Hello pworules, thank you very much for your comment. Gold members can enjoy in our hotel: - Upgrade under availability - Free minibar - late check out - VIP treatment - Inroom courtesy We hope to see yo again.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Concierge
    • Room Service
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 102 - USD 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #103 Business Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Agoda, Ctrip TA, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your AC Hotel Avenida de America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Ac Hotels Madrid ,
    • Ac Hotel Madrid
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    Traveller (88)
    Room & Suite (45)
    Dining (20)
    Hotel & Grounds (68)
    Bathroom (17)
    Business Centre & Event Rooms (2)
    Nearby
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    .36 km away
     
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    Ask a question
    Questions & Answers
    MiztyOne
    6 August 2017|
    Answer
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello MiztyOne, we have no concierge. Will you please call the Hotel so we can give you our email address? 0034917244240. Thank you very much.
    1
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    Google Translation
    MiztyOne
    4 August 2017|
    AnswerShow all 2 answers
    Response from SoloLadyTravel | Reviewed this property |
    1. There is a luggage room and they will keep it safe for you. 2. Catching a bus to Avenida is easy from the airport. Convenient as well if you do not mind carrying the luggage onto the bus yourself. Find out where to catch... More
    1
    Vote
    Roger H
    11 June 2017|
    AnswerShow all 3 answers
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello Roger H. Rania M's description is perfect: available at the Reception, you will keep your key, Accesible 24/7. Deposit refundable... We hope to see you at the Hotel.
    1
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    Google Translation
    Room Tips
    "Ask for a quite room in higher floors"
    Read review
    "Rooms facing the front side and the left side are very loud, even in higher floors!"
    Read review
    "Ask for a 6th floor room as they have a junior suite feel to them"
    Read review
    "Room was very quiet."
    Read review
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