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AC Hotel Avenida de America

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#158 of 445 Hotels in Madrid
Certificate of Excellence
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AC Hotel Avenida de America
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441 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Edinburgh, United Kingdom
Reviewed 2 weeks ago via mobile

A wonderful stay in the contemporary AC Hotel Avenida de America in central Madrid. The hotel has great proximity to one of the main bus terminals and the metro, which provided a great springboard for sightseeing during our weekend stay in the city. In the hotel itself, the staff were very friendly and welcoming, and the complimentary fast wifi and...

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Helpful?
Thank blackhavaianas
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much blackhavaianas

Henley-in-Arden, United Kingdom
Reviewed 4 weeks ago

Tucked away down a small street the location might not seem inviting but the location is good for easy access to the airport and central Madrid. Plaza Mayor just 3.5 miles away. Close to a Metro station for easy down town access. If driving there is an underground car park at the rear but be warned, the entrance and parking...

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Helpful?
Thank Sanjit_1
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear Sanjit_1, First of all Thank your comments, we have shared your feedback with the appropriate hotel team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Madrid. Please feel free to contact us next time you visit Madrid....

Doha, Qatar
Reviewed 31 December 2016

This is a very well maintained and well run hotel. I'd safely rate it 4 star. Building is new and all is spick and span. Room size is above decent. Bathroom excellent (except toiletries). No in-room safe but at the reception you can avail from one against EUR 25 safety deposit. Breakfast buffet was excellent in variety and quality though...

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Helpful?
Thank Rania M
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Rania M

Atlanta, Georgia
Reviewed 28 December 2016 via mobile

We stayed here for three nights. This is a good hotel and we would stay here again. Very close to metro stations that will take you to Plaza Mayor, Puerta del Sol, Puerta de Alcala, etc. Breakfast is not included unless you have a package that includes it, however, there are lots of little cafes around with delicious breakfast items....

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Helpful?
1Thank JoanaLola
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much JoanaLola

Warsaw, Poland
Reviewed 16 November 2016

The hotel is quite nice and in a relatively good location. There are many good options for breakfast in the area if you do not feel like eating in the hotel. The hotel staff is nice, the rooms are clean. If you want you can even get some some on the kind of terrace if you do not mind getting...

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Helpful?
Thank Tomasz M
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Tomasz M

Bath, United Kingdom
Reviewed 15 November 2016

Comfortable AC hotel. It's location is good with easy access to two Metro stations. the street the hotel is in is not the best just set back off the main road. Standard AC setup but without the surroundings that some enjoy. It would have been good to have a safe in the room. Also at least one English channel (BBC...

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Helpful?
Thank Martin D
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Martin D

Reviewed 14 November 2016 via mobile

This was a lovely hotel in a quiet street in town. Great value for money and excellent staff offering 24hr concierge. It's located in the middle of 2 metro stops only a few minutes walk away for great links to the heart of the city. Rooms were very clean and spacious. Bed was comfortable.

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Helpful?
Thank Zayd A
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much Zayd A

St Louis, MO
Reviewed 1 November 2016

Bed/ room: very comfortable bed and duvet; quality linens and towels. Large closet with nice lighting there. Room 310 is superior room with larger size, couch/table/ chair. 2 large TVs also. Lighting is poor as there are no ceiling lights; room is dark with lamp bulbs at 40Watts, even at the desk it is not enough to work for my...

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Helpful?
Thank JES006
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear JES006, First of all Thank your comments, Since we do better every day. We have shared your feedback with the appropriate hotel team. We'd love to welcome you again. Please feel free to contact us next time you visit Madrid. Sincerely.

Reviewed 29 October 2016

Good location and value for money. Rich breakfast. Friendly staff. Special for Marriott/SPG Platinum members: free mini bar and breakfast. Whole building would need some modernization. Rooms are a bit run down but still clean.

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Helpful?
Thank DubaiFalcon
Gloria A, General Manager at AC Hotel Avenida de America, responded to this review

Dear DubaiFalcon, First of all Thank your comments. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Please feel free to contact us next time you visit Madrid. Sincerely

Edinburgh, United Kingdom
Reviewed 23 October 2016

Good sized room in good location for my office and local restaurants. I arrived on a local holiday for Madrid so the bar and restaurant were closed - not very helpful. Reception offered a map with location of places that were open so we got to try local food in a typical Spanish cafe which was nice. There is good...

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Helpful?
Thank cmcg2910
Gloria A, Director General at AC Hotel Avenida de America, responded to this review

Thank you very much cmcg2910

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hotel placed in Barrio de Salamanca (one of the most exclusive commercial areas), offers 144 refurbished rooms. Close to Adolfo Suarez Madrid Barajas Airport and IFEMA Fair Center. Just a few minutes from Puerta de Alcala, Santiago Bernabeu Stadium, Auditorio Nacional de Musica and Las Ventas Bullring ... more   less 

Additional Information about AC Hotel Avenida de America

Address: Calle Cartagena 83-85, 28028 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $108 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AC Hotel Avenida de America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#102 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Avenida de America staff and other travellers.
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Questions? Get answers from AC Hotel Avenida de America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a 6th floor room as they have a junior suite feel to them”
 of 5 bubbles Sanjit_1, 17 Jan 2017 | Read review
“Room was very quiet.”
 of 5 bubbles JES006, 31 Oct 2016 | Read review
“Platinum level guests have a good chance for room upgrades”
 of 5 bubbles DubaiFalcon, 29 Oct 2016 | Read review
“ask for room at the front , as back is an alley”
 of 5 bubbles pc514329, 18 Oct 2016 | Read review
“High floors are always the best floors.”
 of 5 bubbles M_Lietaert, 18 Oct 2016 | Read review
5 of 5