We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Gran Melia Palacio de Los Duques

    Cuesta Santo Domingo 5, 28013 Madrid, Spain
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 63
    USD 422*
    USD 358*
    USD 422*
    USD 359*
    USD 422*
    USD 359*
    Traveller (241)
    Room & Suite (46)
    Pool & Beach (13)
    Hotel Orfila
    932 reviews
    #1 of 444 hotels in Madrid
     
    ApartoSuites Jardines de Sabatini
    1,439 reviews
    #6 of 444 hotels in Madrid
     
    Only YOU Boutique Hotel Madrid
    1,555 reviews
    #7 of 444 hotels in Madrid
     
    Artiem Madrid
    395 reviews
    #2 of 444 hotels in Madrid
     
    Overview

    • Excellent84%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible0%
    Travellers talk about
    “red level” (13 reviews)
    “thai room” (4 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Los Duques
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel Orfila
    932 reviews
    #1 of 444 hotels in Madrid
     
    ApartoSuites Jardines de Sabatini
    1,439 reviews
    #6 of 444 hotels in Madrid
     
    Only YOU Boutique Hotel Madrid
    1,555 reviews
    #7 of 444 hotels in Madrid
     
    Artiem Madrid
    395 reviews
    #2 of 444 hotels in Madrid
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 11 other deals from USD 358
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madrid hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4a141615d3f142b5b8285133f06a8b01", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":228529,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109246285],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":359,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4a141615d3f142b5b8285133f06a8b01","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":422,"lowestMetaPrice":358,"additionalPartner":false,"highestMetaPriceDisplay":422,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":422,"lowestMetaPrice":358,"highestMetaPriceDisplay":422,"hotelName":"Gran Melia Palacio de Los Duques","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRhMTQxNjE1ZDNmMTQyYjViODI4NTEzM2YwNmE4YjAxIiwiQUlLIjoiNDkxMTI3YWY5NzgzNGMyY2JmMWZiNjkwNDFhY2FmYzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "USD 358", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109246285":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 8 March 2017

    I stayed here for 02 Night (16th to 18th Feb), I was there for a business forum. This is one of the best hotel I ever stayed! The Staff is very kind. Hotel is very clean & beautiful. All the services are excellent in here....More

    Helpful?
    Response from EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques

    Dear Client, First of all, allow me to thank you greatly for your kind words and time taken to share your opinion with us. We are thrilled to learn that you have enjoyed different aspects of your stay. Our hotel is a well designed project...More

    Reviewed 7 March 2017

    Positive things : good service, very nice staff, efficient (from doorman to reception and concierge). very good breakfast. very well located. Restaurants have good reputation but we did not try them. Negative things : the room itself was very disappointing as we had reserved a...More

    Helpful?
    Response from EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques

    Dear Guest, First of all, I would like to thank you for your kind words addressed to our personnel and also for sharing your opinion with us. We appreciate every comment left by our guests, they make us stronger and lead us while introducing improvements...More

    Reviewed 3 March 2017 via mobile

    Great experince at his hotel, located in the historic center of Madrid, next to the opera house. Very clean, well appointed, friendly staff (particularly Rosa at the city expert desk), great breakfast with a variety of foods.More

    Helpful?
    Response from EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques

    Dear Guest, At first place, we would like to thank you for the time employed into sharing your impressions through TripAdvisor regarding your stay at Gran Meliá Palacio de los Duques, as they are highly appreciated and of great value for us. We are so...More

    Reviewed 3 March 2017

    Excellent hotel. 1- We received the most warm and hospital welcome every. The staff very polite trained to perfection in receiving the guest and making you feel special. It was raining when we arrived at the hotel. The bell boy received us with umbrellas and...More

    Helpful?
    Response from EstherVillanuevaC, Guest Relations Manager at Gran Melia Palacio de Los Duques

    Dear Client, Greetings from The Gran Melia Palacio de los Duques your home in Madrid! At first place, we would like to thank you for the time employed into sharing your impressions regarding your stay in Gran Melia Palacio de los Duques, as they are...More

    Reviewed 19 February 2017

    At the entrance of the hotel, the doorman checked our name against his list of guests that were scheduled to check-in that day. This also means that non-guests are strictly not allowed into the hotel. This marked the first sign of exclusivity for us. Upon...More

    Helpful?
    Response from EstherVillanueva2016, Director de Relaciones con Clientes at Gran Melia Palacio de Los Duques

    Dear Client, Greetings from Gran Melia Palacio de los Duques! First of all, we would like to thank your wonderful and complete review and comments about our hotel, which left us completely speechless. It's a pleasure to read these lovely impressions which help us to...More

    Hotel Orfila
    932 reviews
    #1 of 444 hotels in Madrid
     
    ApartoSuites Jardines de Sabatini
    1,439 reviews
    #6 of 444 hotels in Madrid
     
    Only YOU Boutique Hotel Madrid
    1,555 reviews
    #7 of 444 hotels in Madrid
     
    Artiem Madrid
    395 reviews
    #2 of 444 hotels in Madrid
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 274 - USD 698 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Madrid
    • #3 Luxury Hotel in Madrid
    • #61 Family Hotel in Madrid
    • #72 Business Hotel in Madrid
    • #91 Romantic Hotel in Madrid
    Photos
    Traveller (241)
    Room & Suite (46)
    Pool & Beach (13)
    Dining (11)
    Nearby
    Centro
    Expansive plazas, local and foreign crowds, street
    performers, colorful lights, window shopping,
    restaurant signs promising the best paella, ham, and
    churros con chocolate- this is downtown Madrid, a
    collection of plazas interconnected by a network of
    side streets. Some of these side streets are wide
    pedestrian shopping routes, and some are hidden, so
    it's possible to duck in and out of the bustle as
    ...More
    Nearby Hotels
    Hotel Meninas - Boutique Hotel
    891 reviews
    .06 km away
     
    HOTEL OPERA
    1,037 reviews
    .09 km away
     
    Hostal Gran Duque
    61 reviews
    .08 km away
     
    Room Mate Mario
    1,771 reviews
    .09 km away
     
    Nearby Restaurants
    El miniBAR
    558 reviews
    .02 km away
    Bistro de Oriente
    98 reviews
    .10 km away
    El Mollete
    347 reviews
    .07 km away
    La Bola
    1,655 reviews
    .07 km away
    Nearby Attractions
    Teatro Real
    428 reviews
    .17 km away
    Plaza de Isabel II
    97 reviews
    .18 km away
    Monasterio de la Encarnacion
    104 reviews
    .13 km away
    Lope de Vega Statue
    23 reviews
    .12 km away
    Questions & AnswersAsk a question
    Gina B
    Hello! Do you sell daily pool passes to non-guests? Thanks.
    10 April 2017|
    Answer
    Response from kirula2016 | Reviewed this property |
    don't think so. Pl check with the hotel directly. thanks. rgds Kirula - former hotel guest.
    0
    Votes
    martris
    ¿Cuándo abren la piscina para la temporada? Estará abierta para el 9 de junio?
    2 April 2017|
    Answer Show all 3 answers
    Response from Gusmeister | Reviewed this property |
    Sorry I only speak English... but the pool was open if that's what your asking...
    1
    Vote
    Jizzel I
    We are considering staying in your hotel this summer. We are wondering what's our best option and the price for airport transportation. We are a group of 12. (6 adults and 6 kids) since we are traveling with small children's we would preferred an option other than the subway. Thank you
    28 February 2017|
    Answer Show all 2 answers
    Response from SandraHColoma | Property representative |
    Dear Client, First of all, I would like to thank you for having chosen us for your next trip this summer to Madrid. It is a pleasure to inform you of a different option to come from the airport, since we do understand... More
    0
    Votes
    Google Translation
    Room Tips
    "If your budget can stretch to it - upgrade to the RedLevel service"
    Read review
    "Avoid the room No. 123. There is no place to take shower standing up."
    Read review
    "Upgrade to a room overlooking the courtyard garden"
    Read review
    "Think all rooms are well appointed and quiet. Lifts always seemed available."
    Read review