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Vincci Capitol Hotel

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1 room 2 adults 0 children
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Vincci Capitol Hotel
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1,433 Reviews from our TripAdvisor Community

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Showing 519: English reviews
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Reviewed 4 days ago NEW

My boyfriend had planned a trip to Madrid for my Birthday and we had both picked the hotel after being impressed by the photos online and location - it was an expensive room so we had high expectations. Upon check in we were greeted by a man behind the reception (Pablo) who was unfriendly to say the least. I asked...

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Helpful?
Thank BeeAbi
Santo Domingo, Dominican Republic
Reviewed 6 days ago NEW

Like everything about the hotel. Just The wifi at the lobby must work. About the A/C was not working and call maintenance and they were very fast and solve the problem. Will stay again here as soon as i visit Madrid again

Review collected in partnership with Vincci Hoteles
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Helpful?
Thank Gustavo R
Moscow, Russia
Reviewed 1 week ago

Before arrival we asked for an early check-in (11:30-12) and received the confirmation. But when we arrived to the hotel, we had to wait about 2 hours, although there were rooms available. Futhermore the housekeeper stole our money - rubles. The price of the rooms is overrated enormously!

Review collected in partnership with Vincci Hoteles
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Helpful?
Thank 407larisag
Nijmegen, The Netherlands
Reviewed 2 weeks ago

I had a wonderful experience during my stay at Vincci Capitol. The location is magical, right at the heart of Madrid. The service at the hotel is great and so is the breakfast. Andrea from the reception was amazing, really helpful when helping with my bank card problem. Ana from the kitchen gave us he feeling of "casa di mama"....

Review collected in partnership with Vincci Hoteles
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1Thank Ream17
Turin, Italy
Reviewed 2 weeks ago

I stayed five in this hotel days for business travel and unfortunately I didn't have much time for visit this always on the go town. The hotel is very near to the Plaza del Sol and I think it's very convenient for use the public transportation. The breakfast, served from 7:00 to 10:30 is continental type, very abundant and the...

Review collected in partnership with Vincci Hoteles
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Helpful?
Thank puliciclone76
st. louis, mo
Reviewed 3 weeks ago

The room was lovely and the room service delicious. However we checked out 20 minutes late and were charged an extra day. We explained it was our honeymoon but they did not care and charged us again. Will not return.

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Helpful?
Thank irishkt
Lima, Peru
Reviewed 3 weeks ago

In the heart of madrid ! very near all the center attractions and 50 feet from subway. the rooms are comfortable so is the bathroom. the breakfast was expensive so ve went to a very near buffet deli. It was very sunny during the day so the room was hot even during these day of winter and as it was...

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Thank juandiego15
Reviewed 4 weeks ago

Location is perfect! My Room was clean and warm :) Breakfast was fantastic, great coffee, fruits , cereal,salad, fresh croissant and pastry and much more! If they had a small bottle of Body Lotion in a bathroom would be great. And I could hear some noise from next doors and from corridor. Anyway, I can say this is a great...

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Thank tomoko220
Sliema
Reviewed 5 weeks ago

In the heart of Madrid this beaut stands out not only because of its location, but also for it's cool interior design and friendly staff - not to mention the view from the awesome roof terrace! Breakfast has a good variation between standard bacon and scrambled eggs to churros with chocolate, charcuteries, veggies, fruit, yoghurts .- you name it -...

Review collected in partnership with Vincci Hoteles
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Thank L1024AVmaria
Reviewed 21 February 2017

Seamless, no fuss, non-complicated. It's all about location. Historical building... stunning views, located in the heart of everything. Rooftop views are amazing. My favorite, Alex at the hotel bar. Mixologist by all standards with a non-attitude. Most spectacular cocktails!

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Helpful?
Thank Oscar D

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more   less 

Additional Information about Vincci Capitol Hotel

Address: Calle Gran Via 41, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $152 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Capitol Hotel 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Vincci Madrid
Hotel Style:
#71 Business Hotel in Madrid
#106 Romantic Hotel in Madrid
#114 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Vincci Capitol Hotel staff and other travellers.
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Questions? Get answers from Vincci Capitol Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a view room”
  • Broken Shower temperature
  • Scum on the headboard
  • Broken Shower Tray - Careful not to slice your foot open!
 of 5 bubbles BeeAbi, 24 Mar 2017 | Read review
“SKylight Room :)”
 of 5 bubbles Ream17, 14 Mar 2017 | Read review
“Best views at the front (Senior room), but awesome as well at the right side of the hotel.”
 of 5 bubbles 78martaf, 23 Dec 2016 | Read review
“We were in 1002, it was awful.”
 of 5 bubbles StirB, 17 Oct 2016 | Read review
“A room in a high floor is recommended for quietness. The lights control in the room is a bit confusing.”
 of 5 bubbles ishemer, 15 Oct 2016 | Read review
5 of 5