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Rooms
23 Dec.24 Dec.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (710)
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48
116
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All reviews royal palace quiet street plaza espana great location construction site hotel is located nice lobby every morning main attractions within walking distance gran casona metro
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1 - 5 of 210 reviews
Reviewed 1 week ago via mobile

Totally avoidable considering the price charged and services offered, only plus point being location which is in city centre. The rooms are tired and old and you could hear the whispers and movements of the other room occupants. Despite being located in a side street,...More

Date of stay: December 2018
Thank arujseth
Reviewed 2 weeks ago

Room clean and spacious, with good storage, comfortable bed and TV that worked. Staff helpful and friendly. Good buffet spread for breakfast. Location ideal for Madrid visit, both for eateries and for travel, as Metro just round the corner.

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Explore65293399952
Reviewed 27 October 2018

I travelled to Madrid on business and decided to stay in the hotel due to good location. Room was a disappointment, the bathroom even more. Breakfast (charged 12 EUR) is served rather late i.e. at 7.30 a.m. I managed to receive a coffee, muffin and...More

Date of stay: October 2018
Thank si2017172
Reviewed 22 July 2018

Cason del Tormes' great feature is its location - 5 minutes walking from the Royal Palace and also 5 from the Plaza Espana (including metro). Also, it is located on a very quiet street, which helps a lot, especially in Madrid Staff is very polite...More

Date of stay: June 2018
1  Thank OvidiuB
Reviewed 15 June 2018

This hotel is unfortunately totally overpriced. We stayed over one night and that was enough. Corridors were dirty so you didn't feel very welcome. Our room was really small, toilet rinsig didn't work, the tiles were out of the floor and the bed was like...More

Date of stay: June 2018
1  Thank Sari K
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Secretwhilstler
8 April 2015|
AnswerShow all 2 answers
Response from Ed_Paul | Reviewed this property |
When I stayed there last October there wasn't an iron in the room. The hotel might have a laundry service including ironing, but unfortunately I really don't know.
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