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NH Madrid Balboa

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671 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Colorado Springs, Colorado
Reviewed 9 August 2016

The people that run this hotel are SO WONDERFUL!!! My 19 year old son is backpacking through Europe. He was on the beach in Malaga (8 hours from Madrid) and robbed of literally everything he had including his passport. I got him a train ticket to Madrid to get to the embassy- but it was the weekend and the embassy...

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Helpful?
Thank MAFestus
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Jill, Thanks for your nice comments. It is necessary to apply the rules, but sometimes , the human sense will be first!! We understand how the parents could feel in your situation , and we have only done the same we expect for our family. It will be a pleasure to meet you when you visit Spain, Thanks again...

Maidstone, United Kingdom
Reviewed 24 July 2016

Room overlooked the street outside. No inspiring views from here, its an inner city hotel. Room was excellent, fresh clean. Big bed and good quality sheets. Aircon worked well (temps in Madrid were in the upper 30's). Excellent bathroom , large and clean. Only criticism I have of the room was the overpriced mini-bar. €3.70 for a 500ml bottle of...

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Helpful?
Thank GaryD1231
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Gary, We want to thank the kind comments and that you have decided to share your experience with us. I regret that minibar prices were expensive, but they are in the middle price of the area. We are pleased that otherwise has been nice and you felt good with us We look forward to see you again. Thanks and...

Barcelona, Spain
Reviewed 22 July 2016 via mobile

I normally book the NH Nuñez de Balboa when I spend a few days in Madrid. Typical NH, it's normally clean, comfortable and in reasonable shape (NH tend to be a little stingy on maintenance). Not this time. The room was smelly, the bathroom in need of repair, the walls with an urgent need of a paint job. As I...

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Helpful?
1Thank BluePlanetNomad
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We are very disappointed with your last stay. We regret about the room was not what you expected, as on other occasions. Recently, we have made improvements to the rooms, changing beds, mattresses, duvets, and have done paint jobs. We would like to have a chance with you when you return to Madrid and can provide us feedback...

Barcelona, Spain
Reviewed 27 June 2016

NH M.Balboa, perfectly well located, and as a NH member is always a good option for your business trip!! You will receive everything you expect for a NH Hotel: good quality at a reasonable price. I will not spend too much time evaluating other options.

Review collected in partnership with NH Hotels
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Helpful?
Thank JuanCMarin
Worcester, United Kingdom
Reviewed 23 May 2016

Nothing special but good plain hotel. Rooms basic. Breakfast good - not much else to the place but worthwhile if you can get a deal. Conference room was small and the AC was LOUD with little choice between hot and freezing

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Helpful?
Thank Abujamin
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We really appreciate your comments. They help us to improve and we hope the next time you will have a better experience. Thanks a lot and kind regards, Raquel Serradilla

Alicante Province, Spain
Reviewed 28 April 2016

Excellent location, very close to my school. Great service, food and cleanup. I really loved everything about it and I will definitely re-use the hotel again in the near future. Keep doing what you're doing

Review collected in partnership with NH Hotels
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Helpful?
Thank Viorel Nicolae C
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Viorel, Thank you very much for your kind comments. It has been a plesasure that you stayed with us and we hope to see you again if you need to visit Madrid. Thanks and kind regards Raquel Serradilla

Beirut, Lebanon
Reviewed 21 April 2016 via mobile

I went to visit my son who is studying at IE (institute de Empresas) and chose this hotel because it is located across the street from the University. Turned out good quality/price ratio. Room was big and clean with kettle and coffee maker. Supermarket and subway station very close. Staff helpful and efficient although somewhat cold. Hotel is about 15...

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Helpful?
Thank Mouski_Lebanon
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, Thank you very much for your kind comments. It is very important for us to know the opinion of our guests in order to improve. We hope to see you again when you need to visit our city Thanks and kind regards Raquel Serradilla

Vigo, Spain
Reviewed 9 March 2016

I have visited this hotel at least 20 times, and have never been dissapointed. The location is very good if you arrive Madrid by airplane, as you avoid the traffic jam you can easily find closer to the Paseo de Castellana or Sol. The hotel is located in a quiet street, though with many taxis passing by. The breakfast buffet...

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Helpful?
Thank Calvatres
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, We really apreciate your kind comments. They are useful for us and also for the rest of travellers trying to find a nice hotel in Madrid. It is very important for us to know that you are a loyal client, and we hope to see you again soon. Thanks and kind regards Raquel Serradilla

Cairo
Reviewed 21 February 2016 via mobile

This hotel is nicely located but of course it depends on where your business is. The staff members were very friendly and ready to go the extra mile. Breakfast buffet had very limited options with no eggs nor sausages offered! On a Friday night, after a long day at the office, I called room service to learn that no room...

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Helpful?
Thank The_Egyptian_Couple
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear Sirs, We want to thank you about your comments of the staff and location. There is a misunderstanding about breakfast service, because we have hot dishes on request. You are right with room service. The service is from sunday until thursday ( both included), because during the weekend the customers prefer to go outside the hotel. We are sorry...

Reviewed 26 January 2016

The hotel is nice and confortable, in a classic way, not very modern a lot of wood floors and furniture, the rooms are spacious enough for the double and are clean Beds are comfortable.The bathroom in our room had a bathtub where one could shower into Generally: perfect location, the hotel is very clean and the personnel is polite and...

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Helpful?
Thank Roberta M
RAQUEL S, Director de Recepción at NH Madrid Balboa, responded to this review

Dear customer, Thanks you for your kind comments . It is very important for uis to know your opinion in order to improve. We hope you can recommend us to your family and friends and it should be a pleasure to see you again in your next visit to our city. Do not hesitate to contact me for anyhing you...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Situated in a highly esteemed location downtown, the 122-room NH Madrid Balboa hotel in Madrid combines quiet charm with a warm, welcoming atmosphere. ... more   less 

Additional Information about NH Madrid Balboa

Address: Calle Nunez de Balboa 112, 28006 Madrid, Spain (Formerly NH Balboa)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $103 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Balboa 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline and NHHotels so you can book your NH Madrid Balboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Balboa Hotel Madrid
Nh Balboa Madrid
Hotel Style:
#144 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Madrid Balboa staff and other travellers.
4 questions
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Questions? Get answers from NH Madrid Balboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the single rooms: they are tiny and face the inner well of the building which gives a lovely view of the fire escape.”
 of 5 bubbles Megahose, 9 Dec 2016 | Read review
“in the weekend better have a room not overlooking the street”
 of 5 bubbles 781robertam, 26 Jan 2016 | Read review
“Hope you get a big one! Try and go high up to reduce the number of people tap-dancing above you in the middle of the night..”
 of 5 bubbles ZoeOfShalott, 8 Dec 2014 | Read review
“I had room 206 which I was very happy with.”
 of 5 bubbles corkscrew_consultant, 21 Oct 2014 | Read review
“Try to get a remodeled room.”
 of 5 bubbles SantiagoPe, 15 Dec 2013 | Read review
5 of 5