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NH Collection Madrid Abascal

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#44 of 444 Hotels in Madrid
Certificate of Excellence
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NH Collection Madrid Abascal
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920 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed 2 days ago NEW

First night- dirty sheets. Concierge brough me spare sheets as though he expected me to change them! Changed rooms instead. Everytime you use the shower; you can hear the pipes screeching above the bed. No. for reception in the rooms does not work. Room key didnt work on the 3rd day. They left a stale dessert in my room to...

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Helpful?
1Thank Kaz E
Beatriz S, Director de Relaciones Públicas at NH Collection Madrid Abascal, responded to this review

Dear guest, First of all, I would like to thank you for taking your time to comment your experience in our hotel. We highly value your opinion, so in that way we can improve the service we offer to our guests We are really sorry that your rest and your stay with didn´t exceed your expectations and don´t doubt, we...

Barcelona, Spain
Reviewed 1 week ago

Near de perfection. Rooms mixing old and modern decoration. The breakfast was sublime and the attention of the staff more than nice. Remarkable "food & beverage" service and adequate ambience. I recommend this hotel

Review collected in partnership with NH Hotels
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Helpful?
Thank juanrK7408VQ
Beatriz S, Director de Relaciones Públicas at NH Collection Madrid Abascal, responded to this review

Dear Guest, I would like to thank you for your trust choosing the NH Collection Abascal for your last visit to Madrid and for sharing your experience with the other Tripadvisor travelers. We are pleased to know that you have enjoyed our breakfast and our F&B services, that are advised by Paco Roncero, 2 Michelin Star, and above all, you...

Bogota, Colombia
Reviewed 1 week ago

We had a very nice stay in this hotel with good, helpfull staff and fantastic breakfast with fresh orange juice which is something you dont get in most hotels, great selection of hams, cheese and fruit. Just two blocks away from subway station. I would come back without a doubt. Not in a very bussy street so its quiet at...

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Helpful?
Thank msavdie
Beatriz S, Director de Relaciones Públicas at NH Collection Madrid Abascal, responded to this review

Dear Guest, I would like to thank you for the time that you have spent in giving us your opinion about our Hotel and it is a pleasure to hear such a kind review. At the NH Collection Abascal our main goal is to provide our guests with memorable experiences and your comments help us to improve the service we...

London
Reviewed 1 week ago

Stayed for 3 nights on business in March. I opted for a standard room as opposed to a room with a view. As my room overlooked an alley with another building about 3 metres away, it definitely didn't come with a view! Room was a good size as was the bathroom. The shower had a wet room feel to it...

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Helpful?
Thank ElksLondon
Beatriz S, Director de Relaciones Públicas at NH Collection Madrid Abascal, responded to this review

Dear Guest, I would like to thank you for the time that you have spent in giving us your Hotel opinion as all your comments are very much appreciated. It satisfies me to know that our staff have been very friendly and i´m pleased to know that you have enjoyed our breakfast buffet. Don´t forget that providing our guests with...

Germany
Reviewed 3 weeks ago

This is my second review for this hotel. I still think this is a nice property with the potential for being great. However at 8:30 am sharp housekeeping starts to rumble through the rooms. Each room has hardwood flooring so one can imagine how noisy it can be when furniture is moved around. The way the hotel is built furniture...

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1Thank OneCosmopolitan
Beatriz S, Director de Relaciones con Clientes at NH Collection Madrid Abascal, responded to this review

Dear Guest, First and foremost, we would like to thank you for taking the time sharing your opinion with us. Your suggestions are very important for us as it helps us to improve day by day to provide a better service to our customers. We really sorry that we have not satisfied your expectations and you did not enjoy your...

Reviewed 3 weeks ago via mobile

On our stay in Europe we had a chance to stay at 2 NH Collection Hotel, first at NH Collection Barcelona Gran Hotel then at NH Collection Madrid Abascal. I'd say big difference netween the them. I loved everyhing about NH Collection Barcelona from the staff to its perfect location compared to NH Collection Madrid. The staff at the front...

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Helpful?
Thank koji02
Beatriz S, Director de Relaciones con Clientes at NH Collection Madrid Abascal, responded to this review

Dear Anne, First and foremost, we would like to thank you for taking the time sharing your opinion with us. Your suggestions are very important for us as it helps us to improve day by day to provide a better service to our customers. We really sorry that we have not satisfied your expectations and you did not enjoy your...

Doncaster, United Kingdom
Reviewed 3 weeks ago via mobile

I'd not heard of the NH hotels before going to Madrid for a Business meeting this week, there seem to be plenty in Madrid. The one I opted for was the NH Collection Abascal which was conveniently located for my meetings. I booked a shuttle online (aerocity) from Madrid Airport Terminal 1 to the hotel this proved more affordable than...

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Helpful?
Thank twm29
Beatriz S, Director de Relaciones con Clientes at NH Collection Madrid Abascal, responded to this review

Dear Guest, We truly appreciate your time and dedication in helping TripAdvisor users to learn about NH Collection Abascal. We cannot say any additional information, your fully-detailed description of your experience is more than accurate. Please, do not hesitate to contact us for anything you need, we are at your total disposal. We would love to welcome you back to...

Reviewed 14 February 2017 via mobile

Very friendly atmosphere. The room situated on the ground floor in an insider patio with terrace is very tranquil and spacious. The only one dark point, the room isn't at all soundproof and could listen to the conversation of my next door neighbours as if they actually were inside my room. Breakfast down the hall is perfectly well suited for...

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Helpful?
Thank Gian Paolo V
Beatriz S, Director de Relaciones con Clientes at NH Collection Madrid Abascal, responded to this review

Dear Gian Paolo, First of all, thank you for the time sharing your nice comments on Tripadvisor, one of the most popular websites for the travelers. To know that you enjoyed an excellent stay at the NH Collection Abascal is our best reward. Thank you for valuing positively the atmosphere of the hotel generated by all the staff and the...

Milan, Italy
Reviewed 5 February 2017 via mobile

It is a very good hotel. The breakfast is gorgeous , they just don't have a real espresso but I loved all the fruits they have! The hotel is clean and the staff is very professional , but the location it's not really really Central.

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Thank Alex T
Beatriz S, Director de Relaciones con Clientes at NH Collection Madrid Abascal, responded to this review

Dear Alex, Thank you very much for taking a few minutes of your time to share your experience with other customers of Tripadvisor. As you comment, the NH Collection Abascal hotel is one of our luxury brands and tries to offer a full antioxidant buffet breakfast to our clients to start the day with energy. All guests can enjoy a...

Lima, Peru
Reviewed 6 January 2017

In few words this hotel is like a 5 stars but with 4, if you dont care about the location that is not in the very center and the concierge or pool then just choose this hotel. The rooms are very well furnished, modern, good area, all cool. Good reception aswell. I got an upgrade to a premium penthouse suite...

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Thank TheLastPatrician
BELENDIAZ, Gerente at NH Collection Madrid Abascal, responded to this review

Dear Guest It is a pleasure to know that you have enjoyed your stay in our hotel and you have decided to share your experience with other Tripadvisor users. The Nh Collection Abascal joins a marvellous building with a cozy decoration that makes a perfect atmosphere to relax and enjoy the time you spend in Madrid.. The rooms have all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
You'll find the NH Collection Madrid Abascal situated in the heart of Madrid's commercial district and close to the bustling "Paseo de la Castellana" street. The Gregorio Maranon and Alonso Cano Metro Stations are conveniently located just a few minutes' walk away, and a short, easy ride will bring you to the top attractions of the historic city center as well as the airport, the IFEMA complex and much more. ... more   less 

Additional Information about NH Collection Madrid Abascal

Address: c/Jose Abascal 47 | Chamberi, 28003 Madrid, Spain (Formerly NH Abascal)
Region: Spain > Community of Madrid > Madrid
Price Range: $146 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Madrid Abascal 4*
Number of rooms: 183
Reservation Options:
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Also Known As:
Nh Abascal Madrid
Nh Abascal Hotel Madrid
Hotel Style:
#2 Business Hotel in Madrid
#2 Green Hotel in Madrid
#9 Family Hotel in Madrid
#23 Romantic Hotel in Madrid
#35 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Madrid Abascal staff and other travellers.
22 questions
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Hickory, NC
over a year ago
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over a year ago
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over a year ago

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Questions? Get answers from NH Collection Madrid Abascal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here without checking your sheets and running the shower to make sure the pipes dont kill your ear drums.”
 of 5 bubbles 551kaze, 20 Mar 2017 | Read review
“Go high to avoid the traffic noise”
 of 5 bubbles ElksLondon, 10 Mar 2017 | Read review
“If you're sensitive to noise, ask for a room not facing the street”
 of 5 bubbles ricardo-s-serrano, 8 Dec 2016 | Read review
“stay away from rooms with windows facing the courtyard.”
 of 5 bubbles F9362XJchrism, 23 Oct 2016 | Read review
“Avoid unless you speak Spanish”
 of 5 bubbles taps7291, 12 Oct 2016 | Read review
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