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Mercure Madrid Plaza de Espana

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1,417 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Paris, France
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Everything was good during my stay in this hotel, the staff is very kind, my room on the 5th floor had a balcony and a nice view on the street, and there are 2 metro stations (Plaza de Espana, Ventura Rodriguez) just near the hotel. I will return in this hotel in the future!

Review collected in partnership with Accorhotels.com

Helpful?
Thank mdd192
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear mdd192: I really appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have the... More 

Brussels, Belgium
Level Contributor
12 reviews
5 hotel reviews
Reviewed 1 week ago

Rooms small, old, but clean. Fridge in the wardrobe. Electric socket not available, quite challenging to find one to charge your devices. Bar closed all the time. Staff at reception very friendly and kind. Location great to city centre, metro station.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Marosja
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Marosja : I appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have the... More 

Danderyd, Sweden
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

The hotel is situated in a street close to Plaza de Espana, within walking distance to Debod temple, royal palace and the central parts. The street is a typcial central Madrid local street, with many bars, restaurants and also shopping. The hotel feels like a traditional spanish hotel. I had a room with roof terrace, which was very nice since... More 

Helpful?
Thank patriknimmerstam
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Patriknimmerstam : We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Rechovot, Israel
Level Contributor
3 reviews
Reviewed 2 weeks ago

I have visited this hotel at least 5 times during the last 10 years, each time it was a delightful experience. the hotel is centrally located at Madrid and its very easy to get anywhere on foot from this location. The breakfast is always fresh and very tasty . and the people at the reception are always very nice and... More 

Helpful?
Thank Laser N
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Laser N. We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank... More 

Barry, United Kingdom
Level Contributor
148 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 2 weeks ago

Just had a 5 night stay at this hotel. It was perfect for us and in a great location. Possibly the only 2 downsides, were that the hotel is a little tired/dated internally and our room was very warm. We arrived at around 11:30 in the morning and expected to have to leave our bags in reception and go off... More 

Helpful?
Thank mjhaley
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Mjhaley : Thanks for the review of our hotel and sourroundings . I think that it will be really helpfull for the rest of tripavisor's users. I have the pleasure to announce you that two weeks ago we started to refurbish our hotel. For the moment we are working on 6th and 5th floors. The refurbishment will be finisshed... More 

Norwich, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We had booked in advance and chosen to pay on checkout so were a bit confused when the hotel tried to take £600 from our account the morning of our arrival (the room only cost €370!!). The receptionist did sort it out and assured us we would only be charged the price we had booked for. However, on checkout we... More 

Helpful?
Thank JGilbz19
Burgess Hill, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

I spent a single night in this hotel. Am sure the hotel has a history somewhere but for me the decor overall felt tired, but that said the room was very comfortable. Check in / out was very easy, and breakfast was usual continental affair. Overall i would stay here again, it is close to the main streets of madrid... More 

Helpful?
Thank Andyg020
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Andy : We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank... More 

Modiin, Israel
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Nice hotel, clean rooms but need a bit updating. excellent location - not far from main interest points such as the palace, cathedral, shopping, etc... the hotel has a carpark on site, a free entry to near by gym. nice breakfast. Hotel staff were very friendly and helpful

Helpful?
Thank frimanal
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Frimanal : I really appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the hotel team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Tel Aviv, Israel
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 October 2016

The hotel have a great location in the city center near Plaza Espana. The rooms are nice and the mattress are comfort. .The breakfast is various and delicious The Staff is very friendly. There is option to pay 18 euro for parking

Helpful?
Thank oferkaspi
1 review
Reviewed 25 October 2016

Very good hotel. Nice location downtown close to restaurants , shops, etc... I stayed a few year back in same hotel, and i really enjoyed the newly refurbished rooms Modern style, clean, and very convenient Free WIFI is also nice

Helpful?
Thank Vincent B

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Staying in Arguelles

Neighbourhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Madrid Plaza de España is a cosy hotel in the heart of Madrid with an elegant and refined atmosphere unique in the city. The hotel combines the French art de vivre and Spanish food and entertainment with its modern design. Our rooms are comfortable and luxurious, our cuisine is delectable and the technology we provide is cutting-edge. Need anything more? Just ask our excellent staff! ... more   less 

Additional Information about Mercure Madrid Plaza de Espana

Address: Calle Tutor 1 | Esquina Ventura Rodriguez, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $106 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Plaza de Espana 4*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, HotelTravel.com, Expedia, ACCOR, Priceline, Odigeo and Hotels.com so you can book your Mercure Madrid Plaza de Espana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Accor Madrid Plaza De Espana
Madrid Sofitel
Hotel Style:
#104 Luxury Hotel in Madrid
#116 Romantic Hotel in Madrid
#127 Business Hotel in Madrid
#128 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Plaza de Espana staff and other travellers.
19 questions
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Wigan, United Kingdom
6 months ago
Kildare, Ireland
Mumbai (Bombay), India
8 months ago
Fairfax VA

See all questions (19)

Questions? Get answers from Mercure Madrid Plaza de Espana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms directly over the entrance get the noise of the front door opening and closing”
 of 5 bubbles 809PeterL809, 18 Oct 2016 | Read review
“3rd floor rooms were fine overlooking the street”
 of 5 bubbles StevenRob, 11 Oct 2016 | Read review
“Try for an inside room , not sure about the road noise.”
 of 5 bubbles 117bruceh, 8 Oct 2016 | Read review
“High floor rooms at the back have no external noises at night”
 of 5 bubbles CelestiaWales, 1 Jul 2016 | Read review
“There are better hotels nearby. Avoid a room with a balcony over the street.”
 of 5 bubbles debellechasse, 1 Jul 2016 | Read review
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