Nice hotel. Great location to the museums and shopping. Nice breakfast buffet. Friendly prompt service. Would have been nice if it had a pool as we traveled with kids. Nice view of the fountain. The beds were comfortable. We stayed in a one bedroom suite with a spacious living ar…
This is a great hotel smack in the middle of beautiful Madrid, just steps from El Prado and Plaza Mayor. Love the complimetary full service coffee. Rooms are nicely appointed and comfortable. The staff is very accommodating and pleasant.
Still love this first-class hotel! Featuring a classic, updated and elegant decor, it is perfectly situated in the heart of Madrid with easy access on foot to museums, shopping, restaurants and many other attractions. My room is large and quiet, with a comfy bed and good-sized ba…
This is a beautiful, spectacular hotel right in the heart of Madrid. Room was large, gorgeous, modern while classic, with a wonderful bed and great facilities. Did not go to the restaurants or other facilities in the hotel. Service was mixed - with some pleasant service, but room…
Attention to detail / that’s their specialty. We hosted at The Neptune Room, classy and elegant. Food and drinks and wait staff are the best. I wish they provided soft Spanish music to enhance the mood. Simply charmed otherwise.
"I have had a room looking at the inner courtyard - not a super nice view however very quiet..."
"If possible, get a suite and stretch out more"
"Ask fro a remodeled room"
"ask for a renovated room"
"skip superior go for king or a junior suite, try facing Canovas del Castillo"