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NH Collection Palacio de Tepa

NH HotelsUSD 341*
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#31 of 438 Hotels in Madrid
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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NH Collection Palacio de Tepa
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1,070 Reviews from our TripAdvisor Community

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Showing 618: English reviews
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Plymouth
Reviewed 3 days ago NEWvia mobile

This is one of the best hotels we have stayed in. Attentive staff and great service. Warm welcome from start to finish. Rooms were of high standards, very clean and modern. I literally cannot think of anything to complain about. Although a strange thing happened: I locked my luggage in the morning and when I returned in the evening, the...

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Helpful?
Thank ganm
Reviewed 6 days ago NEWvia mobile

Everything in this hotel was perfect for us, location to the centre(you are in centre), organizing tickets for palace and Prado, booking restaurants, cleanliness of the room, professional staff, excellent breakfast selection. There is nothing to say which was not executed up to the highest standard level 4 nights with breakfast for 2 persons, junior suite 1488€

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Helpful?
Thank AngeloB971
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear AngeloB971, Thank you very much for your kind words. We are truly happy to read that our facilities and services fulfilled your highest expectations. This is the best reward to our daily work. We hope to see you back very soon. Best regards,

Mildura
Reviewed 1 week ago NEW

We thought it was a great place to stay in Madrid. It was very convenient and the staff were very friendly. The breakfast each day was excellent. We hope to return to Madrid in the future and would certainly staying at NH Collection Palacio de Tepa. It would be great to find out if NH Collection has hotels in others...

Review collected in partnership with NH Hotels
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Helpful?
Thank Dennis C
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Dennis C, Thank you very much for taking a few minutes to share your comments about our property. We are glad to read that you enjoyed your stay with us. NH Collection is present in 13 countries in Europe and Latin America, where you will find the best Hotels, locations and service to feel the extraordinary! Warm regards,

Reviewed 1 week ago via mobile

Best hotel I've been so far, very nice food and the room service was very good as well. Definitely one of the best spa on Spain. Really recommend everyone to go and the price quality is very good. Hope to be back soon.

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Helpful?
Thank Jaime O
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Jaime O, Thank you very much for your comment and recommendations. We are all looking forward to welcoming you again very soon. Best regards,

Fresno, California
Reviewed 1 week ago

We spent 4 pleasant days and nights at this nicely located (walking distance to the Prado and other museums). The staff was friendly, efficient and responsive to our requests. We were pleasently pleased to have our room available for check in at 11:30 am after our long day of travel from California. The included breakfast was one of the best...

Review collected in partnership with NH Hotels
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Helpful?
Thank Roger Kenneth L
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Roger Kenneth L, Thank you very much for your kind message. We are glad to read that you enjoyed so much your stay with us. This is a great reward to our daily work. We are all looking forward to welcoming you again very soon. Best regartds,

Reviewed 2 weeks ago via mobile

As we walked in in N.H, Palacio de Tepa we warmly were welcomed and offered an upgrade. The room was extremely comfortable and clean, staff friendly helpful and will do anything to please. Best location in Madrid and great value! Highly recommended!!! We give five stars!!!!

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Helpful?
Thank Naomieast
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Naomieast, On behalf of all the team of the Hotel, I would like to thank you for your comment and giving us five stars. We all remain at your entire disposal for anything you may need. Best regards,

New York City, New York
Reviewed 2 weeks ago

A wonderful hotel, conveniently located just off Plaza Santa Ana, which has a number of excellent tapas bars. The rooms are beautiful and service is excellent (special thanks to Concierge Julia for thoughtful recommendations for sightseeing). Don't miss the great buffet breakfast. Can't wait to get back to Madrid and the Palacio de Tepa!

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Helpful?
1Thank jwalcoff
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear jwalcoff, Thank you very much for taking a few minutes to share your comments. We are glad to read that you enjoyed your stay with us. All the team of the Hotel are looking forward to welcoming you again very soon! Best regards,

Scotts Valley, California
Reviewed 3 weeks ago

Another professionally run NH hotel. This was the 2nd NH hotel we stayed at in Spain were happy with both. This hotel is in central Madrid within walking distance of the Prado and the Royal Palace. While there we discovered an inexpensive breakfast place (The Rollerie) which is about 100 meters from the hotel and located on Calle de Atocha....

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Helpful?
Thank Militiades
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Militiades It is fantastic to read how much you have enjoyed your stay in NH Collection Palacio de Tepa, thank you for sharing your experiences in Tripadvisor. Comments such as yours are our inspiration. The entire Hotel team look forward to hearing from you soon. Best regards.

Miramar, Florida
Reviewed 3 weeks ago

The best overall, the people treat everyone with respect, always alert of any need, excellent service with quality and care, feel like being at home, room are very clean and beds are like the ones at home, reallly happy.

Review collected in partnership with NH Hotels
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Thank 857miguelp
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear 857miguelp Thank you for having chosen us for your recent stay in Madrid, I would like to express our gratitude for your excellent comments about our People and for sharing your experience in Tripadvisor. The complete NH Collection Madrid Palacio de Tepa team hope to see you soon!!! Best regards.

New York City, New York
Reviewed 3 weeks ago

The hotel location is in the middle, few minutes from the classic sites and museums. The hotel room and service are very good. The only Con – is very high charge for breakfast. Very important – many things to do at night near the hotel

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Helpful?
Thank ronen_outlook
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear ronen_outlook I would like to thank you for taking the time to point out our location in Tripadvisor. At the NH Collection Palacio de Tepa our aim is to make the stay of all our guests a great experience and it is most inspiring for all of our team members to accomplish this. We all look forward to welcome...

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Junior Suite #103 (87)
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Standard Room #406 (51)
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Suite Room 202 (74)
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Suite Room 301 (10)
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Superior Room #502 (43)
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04/06/2017 05/06/2017
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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $212 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, Hotwire, Cheap Tickets, Agoda, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your NH Collection Palacio de Tepa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#25 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Tepa staff and other travellers.
22 questions
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Questions? Get answers from NH Collection Palacio de Tepa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never take room 201 (suppose 101, 301 or 401 is the same)!!! Ask for rooms faced to Calle de San Sebastian”
MartinGRRR, 29 Apr 2017 | Read review
“Rooms facing Calle Santiago are quieter.”
JohnV96QR, 22 Mar 2017 | Read review
“Our room faced San Sebastian street and found the noise to be very high at night.”
I5086DClisam, 14 Mar 2017 | Read review
“We stayed in room 523, which I think was larger than most other rooms in the hotel.”
georgei367, 23 Jan 2017 | Read review
“Upper room, but avid first two or three rooms closest to Calle Atocha due to some traffic noise.”
Reamor, 20 Jan 2017 | Read review
5 of 5
NH Hotels
USD 341* /night
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CancelonUSD 422
Expedia.comUSD 380
PricelineUSD 381
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Prices are for 1 room, 2 adults
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