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Petit Palace Santa Barbara

AMOMAUSD 145*
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#32 of 445 Hotels in Madrid
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 156*
USD 145*
Great Deal
USD 156*
USD 156*
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Petit Palace Santa Barbara
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1,137 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Ireland
Reviewed 20 March 2016 via mobile

Front start to finish this hotel was brilliant. they do the basics right and top it of with little extras. We asked for a quiet room and certainly received it. Metro is right outside. Overall I couldn't recommend highly enough

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Helpful?
1Thank Pat O
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, We truly thank you for your lovely review of your recent stay with us! Its really nice to hear that you enjoyed both the location and our services. We hope to see you again soon in Santa Barbara!! Best Regards, Jorge del Río Director - General Manager Hotel Petit Palace Santa Bárbara jorge.delrio@petitpalace.com

Cheltenham, United Kingdom
Reviewed 15 March 2016 via mobile

Enjoyed our stay here for 3 nights. The staff were really helpful and the rooms comfortable. Breakfast is a little chaotic although the selection of food is very wide. No tea or coffee in the room was a surprise and we'd recommend they change this. About 10 minutes walk to the main part of the city but an easy jumping...

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Helpful?
2Thank Karl P
Maria S, Front Desk Manager at Petit Palace Santa Barbara, responded to this review

Dear Karl P, Thank you so much for sharing your opinion! I apologize if someday during your stay, you had to wait for having breakfast. We have enough capacity for all our guest, but of course, there’s some high times with more people than early in the morning. We kindly appreciate your suggestion about the coffee facilities in the room....

Reviewed 15 March 2016

Great location, 10 minutes walk to the centre. Very helpful staff at the hotel, they also gave us a free map, then pointed out a selection of sights to visit. Hotel room/ bathroom was very clean, rooms are cleaned everyday & towels are changed to. We would visit Madrid agin & stay at the same hotel "Petit Palace Santa Barbara",...

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Helpful?
1Thank Barrington B
Maria S, Front Desk Manager at Petit Palace Santa Barbara, responded to this review

Dear Barrington B, Thanks a lot for sharing your opinion. We are pleased you have enjoy our location and services. We always try to provide you anything you need and to help you to have a memorable stay. Feel free to contact me next time you visit Madrid. Thanks again and kind regards! María Santos Front Desk Manager santabarbara@petitpalace.com

London
Reviewed 11 March 2016

Staff are friendly. However the room isnt all that. They are forgetting the basics sadly. Over complicated shower meant temperature was broken and boiling hot. The gave you a PC in the room - great.....oh its using a dodgy copy of windows.....Lets go to sleep....oh the pillows are like a dish sponge ....dont worry there will be others in the...

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Helpful?
1Thank macman007
Maria S, Front Desk Manager at Petit Palace Santa Barbara, responded to this review

Dear macmann007, Thank you so much for your nice words about our staff, we try to help and provide you whatever you need during your stay. I apologize if our hotel weren’t as useful and comfortable as you expected. I will appreciate if you could contact and provide me your room number to check your shower. If we know this...

Amsterdam, The Netherlands
Reviewed 10 March 2016

Great hotel in Madrid with a very good location ( close by the metro) and walking distance from Plaza Mayor and Puerta del Sol We had a great week end and the staff was really friendly and helpful Definitely a place i will go back when again in Madrid

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1Thank Belgian34
Maria S, Front Desk Manager at Petit Palace Santa Barbara, responded to this review

Dear guest! We are very happy you have enjoyed our location and services. Here you have your home every time you visit Madrid. Do not hesitate to contact us if you have any request on your next booking. See you soon! María Santos Front Desk Manager santabarbara@petitpalace.com

Beirut, Lebanon
Reviewed 4 March 2016

Very nice hotel, very good location, Internet is fantastic. The staff is excellent and very helpful. Price/Quality ratio is very good The only issue I did not like is that there are no complementary coffee machines int he rooms

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Helpful?
Thank Carollbeirut
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to share online your experience at Santa Barbara and thank you for your nice review about our location, the Internet free service and our helpful and nice staff . We are sorry if you missed the tea and coffee making facilities in your room. We don’t provide this service in all rooms,...

London, United Kingdom
Reviewed 29 February 2016 via mobile

Just stayed 8 nights in this nice hotel with friendly staff. Centrally located within great walking distance to many attractions and very close to the metro. Nice restaurants and food markets nearby. Rooms are clean, modern and comfortable. Healthy and good assortment breakfast. Would return and recommend to others.

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Helpful?
Thank ShellyYeung
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Shelly, We truly thank you for your lovely review of your recent stay with us! Its really nice to hear that you enjoyed both the location and our services. The best news is that you would consider staying with us again for your next stay in Madrid and that you will recommend the hotel to others! We hope to...

Reviewed 24 February 2016 via mobile

We have stayed in this property from 19th Feb to 21st Feb 2015, the location is perfect. Just a few steps away you have the metro. Take a full day pass or even better if you take a 2 days pass, it covers metro as well as buses across zones. The breakfast was great and the check in was very...

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Helpful?
Thank bishakhab2016
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for your lovely review of your recent stay with us here at Santa Barbara It´is really helpful for us to receive such positive feedback from our guests to know if we are getting things right. I am very pleased to hear that the attention received by Patricia impressed you and I will share your comments with...

Montgomery, Alabama
Reviewed 24 February 2016

We had a wonderful stay at Petit Palace. The staff was extremely friendly and helpful and the location of the hotel cannot be beat. We were in the heart of the Malasana district and could easily walk to a variety of historic sites and tapas bars. The front desk staff helped to point out places of interest on a map...

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Helpful?
Thank AndrewS334Montgomery
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Andrew, We thank you for your fantastic review of your stay in Santa Barbara! It’s great to know that you took a chance to get to know us and that everything lived up to your expectations. Thank you for your time and comments, and please do not hesitate to contact us for your next visit, we will be glad...

London
Reviewed 23 February 2016

Spent two nights here last week, the hotel breakfasts were very varied and tasty especially the smoothy, they also had some gluten free items available for my wife who is a coeliac. Rooms were very minimalist but very well appointed in fact they decor in the hotel generally was a mixture of minimalist modern and Victorian , but it worked....

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Helpful?
Thank johnmillar
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, Thank you for taking the time to share your experience and thank you for your nice words. We are happy to know that you enjoyed our breakfast service, this point is very important for us because we try to improve this service every day. We have finished the work to extend our restaurant into the courtyard, I hope...

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07/05/2017 08/05/2017
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Staying in Chueca

Neighbourhood Profile
Chueca
Chueca is the hip, gay neighbourhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Via, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI , hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 

Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chueca
Price Range: $164 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
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Also Known As:
Petit Palace Santa Barbara Hotel Madrid
Hotel Style:
#26 Luxury Hotel in Madrid
#30 Family Hotel in Madrid
#33 Business Hotel in Madrid
#47 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Santa Barbara staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard is lovely.”
tapper25, 23 Apr 2017 | Read review
“Third floor balcony overlooking the square.”
Bonitabeach33, 7 Apr 2017 | Read review
“Ask for a room not at the front of the hotel - quieter”
McPidd, 7 Mar 2017 | Read review
“Staff say that the higher floors are better - away from the street level noise”
P7300VLjustinm, 21 Feb 2017 | Read review
“Dont get a room which faces the street!”
HaydenKiwi, 21 Feb 2017 | Read review
5 of 5
AMOMA
USD 145* /night
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Prices are for 1 room, 2 adults
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