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AC Hotel Palacio Universal

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AC Hotel Palacio Universal
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246 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Osprey, Florida
Reviewed 30 December 2016

Travelled to Vigo to visit family and stayed at the AC Hotel Palacio Universal a Marriott hotel for two weeks.It was a contemporary hotel in the city near the port. Great professional team at the hotel . Front desk first impression with Sara was a desire to take care of the customer and insure we enjoyed our stay. Moira,Isabelle,Santi continued...

Thank Tim C
Palo Alto, California
Reviewed 17 November 2016 via mobile

The hotel is very conveniently located near the center of town. It is across the street from the bay and shopping. The only things I would have liked are that the towels need to be thicker (they are very thin.....a la Motel 6) and I would have liked there to be a big mirror above the desk.

Thank Sharon L
Reviewed 12 September 2016

Good modern hotel located in a very convenient spot, within walking distance of many restaurants and shopping. The bathrooms are very nice and big. Breakfast buffet has a lot of choice. Staff is very friendly. Bedrooms are not particularly well insolated so bring an extra box of earplugs if you like it quiet at night.

Thank Wox A
Reviewed 31 July 2016 via mobile

Staff were very helpful and pleasant. Also multilingual which can be helpful to some. Rooms are clean and nice. I found the beds too be overly hard and uncomfortable, similarly the pillows. Sheets were of poor quality and rough against the skin. I chose the hotel because of the Marriott name associated with it and the location which was excellent....

Thank Paul H
ACVIGO, Front Office Manager at AC Hotel Palacio Universal, responded to this review

Dear Mr. H, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the AC Hotel Palacio Universal. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I...

Naples, Florida
Reviewed 24 July 2016

This is a very nice hotel! The rooms are large and sufficient! Euro style buffet breakfast available every morning until 11am. Within walking distance of the marina and launches for ferrys and the bus lines. The staff are very attentive and helpful!

1Thank CaptHMSimpson
Porto, Portugal
Reviewed 13 July 2016

we went for a romantic weekend on a motorbike tryp. Stopped in front of the hotel. The room was excellent , with a romantic view to the harbor. within a minute walking distance you have many restaurants and bares for loads of fun. Samil beach is in a 10 minute ride. Breakfast was poor! Lovely hotel for a lovely weenkd!

Thank saraleitao
Toronto, Canada
Reviewed 29 June 2016

We were too early for check-in so we were asked to return a few hours later, but left our bags by the reception with no problem. The check in was quick, and we carried our own small carry-on bags to our room. I didn't see a doorman or bellhop, but maybe one is available on call. The room itself met...

1Thank StarDeluxe
Reviewed 19 June 2016 via mobile

We stayed there for a night and everything was great. Location is fantastic (really close to the old city), very nice room and breakfast. You'll find also very good restaurants at 100 meters distance. If you're traveling by car you can try find one of the very few parking places in the road or you can chose to stop the...

1Thank Jose O
Reviewed 16 May 2016

Stayed here 10th to 15th May Had a room on the 4th floor overlooking the fjord. The views could of been fantastic, if it wasn't raining virtually the full time I was there. The staff are all very helpful and friendly. Breakfast is the standard fare for europe. Here for work, but would be happy to come back.

1Thank chelskira
Reviewed 9 May 2016 via mobile

The hotel is in a good location. The staff was very friendly. Located opposite to the cruise boat pier, and walking distance to the mall and a Burger King joint amongst others. The down side was a power failure in the locality for nearly and hour in the night, but there seemed to be an absence of a power back...

Thank Stephenpereira

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  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Palacio Universal

Address: C/ Canovas del Castillo, 28, 36202 Vigo, Spain
Region: Spain > Galicia > Province of Pontevedra > Vigo
Price Range: $93 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Palacio Universal 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Ac Palacio Universal Vigo
Hotel Style:
#10 Romantic Hotel in Vigo
#11 Luxury Hotel in Vigo
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Palacio Universal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room is a little larger and many have views of the port”
timc2014, 29 Dec 2016 | Read review
“Oceanview rooms have a nice view of the waterfront.”
StarDeluxe, 28 Jun 2016 | Read review
“On the front overlooking the fjord”
chelskira, 16 May 2016 | Read review
“Ours was small (but nice), make sure you check it in advance if you need a large room”
JoaoF, 14 Apr 2016 | Read review
“Rooms overlooking the water have great view but can be noisy.”
MisstheDogs, 6 Mar 2016 | Read review
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