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Hotel Terramar

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497 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed 10 September 2016 via mobile

We've just spent 6 nights at the hotel all inclusive in a superior room with a huge balcony and views of the sea overlooking the gardens and the mountains, room was very big and nicely decorated, simple but exactly what we needed. We ate in 3 of the 4 restaurants and enjoyed all of them, the bbq one in the...

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Helpful?
Thank Sophie K
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Sophie, thank you very much for such a positive and lovely post on Tripadvisor. We appreciate it very much and we would like to thank you in the same of the whole Terramar staff. We know we have to change some things regarding our facilities and that's the reason why Hotel Terramar will be close for a few months...

Reviewed 4 September 2016

Great location and view, good food, service OK. But........the receptionists need some more training, they are not nice and attentive at all.They have no idea how to handle customer's complains. The only one who knows what a smile is and is able to greet you in English was the girl working in the bar. Don't expect to find a hair...

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1Thank MorningStar7871
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first at all, thank you so much for posting a comment about your stay on Tripadvisor. Regarding the reception attention, I have to confess that I'm very surprised about that. Normally, the guest leaves the hotel with a very good impression about the reception staff and, in general terms, about the whole staff... Well, I'm sorry that in...

Reviewed 1 September 2016

The first night we stayed we had some awful room. It was not clean in fact it was awful. But then we got a upgrade to a newer one and it was 10x better clean the shower worked good view. I went for a look around the hotel not just inside and I was shocked how much land there was!!!...

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Helpful?
Thank Ben M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Ben, what a wonderful post on Tripadvisor! Thank you so much for that! You are completely right: we need to modernise some areas in order to become a 5* hotel. For sure, after the refurbishment, it willl be the best hotel in Sitges and around the area. We hope to welcome you back soon. This way, you could...

Essex, United Kingdom
Reviewed 12 August 2016

We have just returned from a great and easy going 10 day all inclusive stay at Hotel Terramar, Sitges and say thanks to the hotel for making it so. We booked directly with the hotel and knowing it was being refurbished communicated with them beforehand and they put our mind at rest with helpful, honest replies and information. There wasn’t...

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Helpful?
3Thank Stephen D
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Stephen, thank you so much for your super positive commment on Tripadvisor. We feel so proud about our job after reading your wonderful post! It was a pleasure having you and your family allocated at our hotel. We hope to welcome you again soon, perhaps next year, when the whole hotel will be refurbished... In the name of...

Rochester, United Kingdom
Reviewed 12 August 2016 via mobile

Been here for one night so far and omg its amazing....last nights half board selection was super yummy and im currently munching the best scrambled eggs ive ever tasted! Great brekkie selection and stunningly perfect coffee!...superior sea view room...wow what a view..can see the whole ocean and the whole of sitges from ours! The lovely smiley and helpful gabriella had...

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Helpful?
Thank LilMissMuncher81
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a great, positive, awesome post on Tripadvisor. It makes us feel so proud about our job! For us, the most important thing is that the client spent a lovely time at the hotel, that's our main aim. We hope to welcome you again soon, perhaps next year, when the hotel has been...

Pori, Finland
Reviewed 11 August 2016

Hotel is located at the beach, sea and good pool makes this nice place for outdoor activities. There is also two tennis courts behind at the hotel. Down side for the location is that city center is about two kilometers away e.g. all the best (or good) restaurants are far away. Hotel is is quite old and worn up, but...

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Helpful?
Thank Harri M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Harri, thanks a lot for your post on Tripadvisor. We appreciate it and we have taken note of all your comments. Let me inform you that for summer next year the hotel will be completely refurbished. I'm sure you'll love the change and perhaps you'll consider the hotel then a 4 star hotel. Best regards, Juan Carlos Centellas...

Wymondham, United Kingdom
Reviewed 10 August 2016

Hotel Terramar SITGES . DO NOT BOOK AT THIS HOTEL ……………IT DOES NOT DELIVER ON IT’S PROMISES. Sandie and I have holidayed in SITGES for the past four years. Having stayed at 2 different hotels I decided to have a change this year. Having read up reports and the benefits and facilities offered at the Hotel Terramar, I booked an...

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Thank Richard F
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Richard F., first at all, thank you very much for your comment on Tripadvisor. Regarding your writings and e-mails, we have already answered to all of them. We've tried to provide you with an explanation from our side and our point of view, but it seems not to convince you. I can understand your position, but I don't...

London, United Kingdom
Reviewed 25 July 2016

I stayed at this hotel for 4 nights, the room was spacious for the 3 people, breakfast was included and such a selection! The staff were very helpful and friendly. I would really consider coming back to this location and hotel. Fantastic!

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Thank Marii2808
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Marii, thank you so much for your wonderful comment on Tripadvisor. We feel so proud of our work, after reading things like that... THANK YOU in the name of all the Hotel Terramar staff. Hopefully, you'll visit us again soon. We'll waiting for your next visit. Yours sincerely, Juan Carlos Centellas Hotel Manager HOTEL TERRAMAR

maldon
Reviewed 21 July 2016 via mobile

We stayed for 10days all inclusive last week of June into July. On arriving at reception early evening(3hrs late, thanks French air traffic control) we were greeted by a smiling receptionist who welcomed us warmly. We were given our room number and room entry card and an A4 sheet with a short explanation, which sort of explained where you can...

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2Thank tollespete
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a specified explanation! With comments like that, other travellers will know exactly before arrival how the hotel looks like and the services offered! The whole staff felt so proud after reading your post, that you can' t imagine. We all work hard every day to do our job the best way we...

Chester, United Kingdom
Reviewed 20 July 2016

My wife and I stayed here last year and, as it was such good value for money, came back this year for 3 weeks. The room we had this time was more modern, but let down slightly by the lack of a mirror in the bedroom and the low pressure of the shower, though I understand that a full refurbishment...

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Helpful?
Thank lordboughton
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a positive comment. Well, as you mentioned already, we are still refurbshing things at the rooms and the big hotel transformation is planned for October 2016 (it will last about 8 months to finish the Project completely). Hope to see you soon to appreciate the change by yourself. I'm sure you'll love...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Terramar

Address: Paseo Maritimo 80, 08870 Sitges, Spain
Region: Spain > Catalonia > Province of Barcelona > Sitges
Price Range: $93 - $2,052 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terramar 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Terramar Hotel Calella
Hotel Style:
#14 Luxury Hotel in Sitges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terramar staff and other travellers.
16 questions
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3 months ago

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Questions? Get answers from Hotel Terramar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms with views.”
 of 5 bubbles GomezTrotamundo, 10 Nov 2016 | Read review
“Make sure which room you are getting basically get one above the second floor. And there is a trolley car thing that passes at the hotel”
 of 5 bubbles F9437CKbenm, 1 Sep 2016 | Read review
“Third floor with sea views”
 of 5 bubbles P8129MXstephend, 12 Aug 2016 | Read review
“Half of the rooms have Sea view other mountain”
  • Sea side view 6th floor
 of 5 bubbles 806harrim, 11 Aug 2016 | Read review
“Pool View rooms get the afternoon sun until 8pm”
 of 5 bubbles lordboughton, 20 Jul 2016 | Read review
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