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Axel Hotel Barcelona & Urban Spa

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Axel Hotel Barcelona & Urban Spa
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2,320 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
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Reviewed 3 days ago NEW

We had a great room with a big shower and separate toilet. The service was very good. Amenities include rooftop bar swimming pool and hot tub. Room was provided with quality toiletries and Terry towel robes and slippers.

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Helpful?
Thank Anthony K
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Anthony, We are happy to hear your opinion about your stay at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - General Manager Axel Hotel Barcelona manager.bcn@axelhotels.com

Reviewed 5 days ago NEWvia mobile

First time Barcelona. Love this place. Cool interiors and wonderful staff. Close to everything. Everything is walking distance. Massage is great! Pool and bar is good as well. Small rooms but fantastic street view from the room. I will definitely stay here again.

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Helpful?
Thank almario y
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, First of all, I would like to thank you for sharing your feedback with all Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our...

San Francisco, California
Reviewed 5 days ago NEW

I travel a lot for business and have been to Barcelona at least 7 times over the past 12 months. I have stayed in 7 different hotels and the Axel has been the worst of them all. There it nothing "wrong" with the hotel apart from the fact that it is just not very nice. Perhaps it was the room...

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Helpful?
Thank Evenwalser
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Customer, First of all, I would like to thank you for your comments on Tripadvisor. I am sorry to know your last stay was not as pleasant as expected. I would like to point out that the room description on the websites is accurate and the pictures show how the different kind of rooms are. In your case you...

Cancun, Mexico
Reviewed 6 days ago NEW

Booked 2 rooms with this resort via Orbitz reservation system using the "reserve now pay at hotel with free cancellation" because we are traveling with other family members for whom their travel plans might change or deviate from ours... and now two days later the resort cancelled my reservation... I checked with my bank, apparently this hotel does not honor...

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Helpful?
Thank CancunVIP10
Reviewed 1 week ago NEW

I visited this hotel for three nights with my partner. We found the hotel generally pleasent and comfortable. The staff were friendly and helpful and the room was clean and well equipped. We were a bit disapointed by the rooftop pool not being open which was not made aware when booking, we did pay the €10 each for use of...

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Helpful?
Thank Jessica O
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Jessica, We really appreciate your review. We will take some actions in regards to your comments in order to improve our service. We will be glad if you could give us a second chance to show you that we take our customers comments very seriously. It will be a pleasure to host you again in the near future. Yours...

Key West, Florida
Reviewed 1 week ago

When planning my trip, I was traveling with two friends so we needed two rooms. (three can not stay in a room). We selected the Axel Hotel based upon the perception that it was a "gay" hotel and because of the location of the hotel. * Breakfast was exceptional - staff was superb - you won't be disappointed! * Rooms...

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Helpful?
Thank darrenadventures
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Darren, We really appreciate your review. I can assure you that we will take some actions in regards to your comments in order to improve our service and give the drag queen shows a twist if necessary. We will be thankful if you could recommend us to other travelers and it will be a pleasure to host you again...

Reviewed 1 week ago

I am local living in Barcelona with many friends always visiting from other countries and I always like to take them to the Sky Bar of this hotel because the atmoshere and staff are delightful. The PR manager Daniel Orellana is always so happy and receiving my friends and I so warmly, making us feel so comfortable and well attended...

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Helpful?
Thank Capris K
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, Thank you very for taking the time to publish your opinion about your visit this week. We are glad to know you are happy with the service provided by our theam at the Skybar, which is one of the best rooftop hotel terraces in town. We hope to see you again very soon. Kind regards. Marc – General...

Reviewed 1 week ago

Even before I arrived in Barcelona I contacted the hotel with a few queries and they immediately replied. Upon arriving my partner and I were greeted in such a friendly manner. This is our first time staying in gay /hetro friendly hotel, we are a female couple and many guests were heterosexual or friends staying together. The hotel and staff...

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Helpful?
Thank beckyarya
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, First of all, I would like to thank you for sharing your feedback with Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our customers...

Grimsby, United Kingdom
Reviewed 1 week ago via mobile

Absolutely loved the hotel! The breakfast was fantastic loads of choices! The staff couldn't be more helpful! We got a free upgraded room so had a balcony and it was fabulous! Couldn't have asked for a better hotel!

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Helpful?
Thank Chloe P
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Chloe, We are happy to hear your opinion about your stay at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - General Manager Axel Hotel Barcelona

Reviewed 2 weeks ago via mobile

Generaly Hotel Axel is on great location,stuff was so so friendly...but one thing we was not know until we come...this is one of GAY hotel...in first moment you dont see nothing...but than you see several guys together...brochure for spa only with guys...and everything you see is just guys and guys...I dont have anything against gay population but be with wife...

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Helpful?
Thank Vuk L
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Vuk, Thank you for your comments. We are sorry to know your opinion in regards to the hotel nature and philosophy. I can assure you that our main goal is to make feel all customers comfortable no matter their conditions and preferences. On top of that can not forget the hotel is based in Barcelona's main gay area, and...

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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: $156 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Axel Hotel Barcelona
Hotel Style:
#27 Spa Hotel in Barcelona
#130 Business Hotel in Barcelona
#140 Luxury Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Barcelona & Urban Spa staff and other travellers.
20 questions
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Plymouth, United Kingdom
21 days ago
San Francisco, California
5 months ago
Manchester, United Kingdom
Belfast, United Kingdom
4 months ago

See all questions (20)

Questions? Get answers from Axel Hotel Barcelona & Urban Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms would be quieter than those with a street view, but we did not find traffic noise at night to be disturbing.”
  • View from bedroom, note glass walled shower is visible front bedroom!
 of 5 bubbles anthonyk732, 22 Mar 2017 | Read review
“Get a room with a balcony.”
 of 5 bubbles darrenadventures, 17 Mar 2017 | Read review
“the suites or the Balcony rooms”
 of 5 bubbles , 16 Mar 2017 | Read review
“If you want to upgrade to their premium rooms it's only €40, which you can pay when you check in”
 of 5 bubbles Mrussell84, 7 Mar 2017 | Read review
“If you can afford it, the penthouse rooms are to die for!”
 of 5 bubbles Jaime_McNeal, 23 Feb 2017 | Read review
5 of 5