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Silken Gran Hotel Havana

Agoda.comUSD 233*
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#151 of 514 Hotels in Barcelona
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 448*
USD 233*
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USD 239*
USD 239*
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Silken Gran Hotel Havana
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1,286 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Hayes, United Kingdom
Reviewed 24 October 2014

Great hotel, recommend booking the Club rooms on the 5th floor to avoid any major street noise. Also croissants,coffee & foreign newspapers provided just for those rooms. The tooftop bar & pool were excellent as the weather was 25degrees + for the whole of stay & the bars say open to 1am. A big well done to Carlos for serving...

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Helpful?
1Thank Sue19502014
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Guest, Thank you for sharing your experience with other travellers.. We are pleased to know that the basic patterns of hotel operations, such as personalized attention, quality service and central location generate positive experiences like yours. Thank you very much for recommending the hotel and hope to welcome you at Silken Gran Hotel Havana on your next visit to...

Reviewed 23 October 2014 via mobile

We chose jnr suite, was dark and clostrophic. Check what you given before accepting, was gift so couldn't complain. reception staff helpful but waited for drinks for 10 minutes, pool area fab but staff unhelpful

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Helpful?
Thank jobyrne12
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Guest, We are very sorry to know that your stay was not up to your expectations. We work for the satisfaction of our customers and thank us you have done your comments as these help us to continuously improve. Silken Gran Hotel Havana strives to provide high quality service and customer focus, and we hope to have another chance...

Reviewed 18 October 2014

Great hotel on a very good location close to everything.rooms were spaceous and very clean.staff were friendly and full of information would recomend to any one stayin im barcelona .would revisit the hotel agaim......

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Helpful?
1Thank Jason S
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Jason S., Thank you for your feedback. We are glad to see that both facilities and service have met your expectations and the hotel team welcomes your comments. We look forward to serving you again in the future.

Reviewed 16 October 2014

At the time of checking out we queried why we were being charged a second time, however, reception assured us this was not the case- that the initial charge was just a quote. On checking our statement a day later we found we had indeed been charged twice. We were advised to email reception with our query, 2 days later...

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Helpful?
2Thank Leeanne C
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear guests, Depending on the booking conditions, we usually make a pre-charge to credit cards before guest arrival date, and sometimes the bank gets some weeks to refund this charge. I need your full details and booking information to check with the bank if everything is well done, so please contact us directely .We asume that your stay was outstanding...

Helsinki, Finland
Reviewed 16 October 2014

We arrived late in the evening and received our room: what a disappointment. Narrow room with unpractical layout, small terrace packed with two sunbeds and two chairs, and a tiny bathroom. I called the reception to inform that this could not be the room I booked,and if it was, I was highly disappointed. I even booked directly with the hotel...

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Helpful?
Thank expataecl
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Guest, Thank you for choosing us for your stay in Barcelona and thank you very much for sharing your experience with other travelers. We work for the satisfaction of our guests and are proud that we have enjoyed the hotel, our services and have been well treated by our staff. We hope to welcome you at Silken Gran Hotel...

Warwick, United Kingdom
Reviewed 16 October 2014

great location , we arrived early and found we could check into one of our rooms while the other was prepared which was a bonus , the staff were all very helpful and welcoming. room was nice and clean and the bed was huge. some noise from the street on 2nd floor but didn't worry me. our favourite thing was...

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Helpful?
Thank julie A
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Julie M, Thank you for your feedback, comments like these make all our efforts worthwhile. We're glad you were comfortable in the hotel and enjoyed the most of your time in the city. Thank you very much for recommending the hotel.

Rio de Janeiro, RJ
Reviewed 16 October 2014

Great room, big, cozy and clean! Very new and beautiful! Great location! close to Passeig de Gracia, close to subway, and to shops! Staff very very friendly! Restaurant very good too(didn't have breakfast-only dinner) NOTHING BAD to say about it!

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Helpful?
Thank Carolsender
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Carolsender , Thank you for taking the time to give us your feedback. We are glad to see that both facilities and service have met your expectations and the hotel team welcomes your kind comments. We look forward to serving you again in the future.

Albany, California
Reviewed 4 October 2014

There was a terrible sewage smell that woke me and my bride up at about 8 or 9am every morning. So pungent I gagged and nearly had to leave the room in fear I might vomit. Even more, the hotel installed an automatic perfume dispenser in our vents that went off at regular intervals, my guess is so that it...

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Helpful?
1Thank ggood32
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Guest, We thank you for choosing Silken Gran Hotel Havana for your stay in Barcelona and we are very sorry to know that your stay was not up to your expectations. We work for the satisfaction of our customers and we appreciate your comments that help us to continuously improve. I have no records in reception desk of your...

Athens, Greece
Reviewed 2 October 2014

I traveled to Barcelona together with 60 colleagues on a business trip. I stayed at Room 325 (at the back of the hotel). Very nice and quiet. Please avoid 1st & 2nd floor since noise from the bus can wake you up if your are sensitive. Breakfast was very rich, only espresso coffee however. If you need filter coffee, you...

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Helpful?
2Thank vassoula_12
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear guest, Thank you for taking the time to give your feedback to future travelers. We are pleased to know that the facilities and service meet your expectations. We know that image is important and for this reason we are trying to constantly improve and renovate the hotel, and we appreciate your comments will definitely help you improve. Thank you...

Flat Rock, North Carolina
Reviewed 1 October 2014

The hotel is in a great location.. Just three blocks from the city center. We found all the staff very friendly and most spoke ok English which is a bonus for me. Rooms are good size for Europe standards. Decorated in Modern Euro. Very clean and we'll cared for. I would certainly return.

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Helpful?
Thank Tom B
Helena G, Director de Relaciones con Clientes at Silken Gran Hotel Havana, responded to this review

Dear Tom B, Thank you for your feedback, comments like these make all our efforts worthwhile. We're glad to know you were comfortable in the hotel and you enjoyed our location for visiting Barcelona. Thank you very much for recommending the hotel.

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04/06/2017 05/06/2017
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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gran Hotel Havana Barcelona is a four star hotel of great categroy that has been extended and rehabilited as a luxury hotel in 1991, also, completely redecorated in 2009. Its located in the L. Fradera house, a historic building of 1872, in Gran Vía de les Corts Catalanes nº 647, right in the centre of Barcelona city, only a step away from the most emblematic buildings of Gaudí: the “Sagrada Familia”, the “casa Batlló”, “La Pedrera”, and also, right next to the mythical “Ramblas” and “Barrio Gótico”.Silken Gran Hotel Havana Barcelona, offers you one of the best places to stay in Barcelona center where the combination of vanguardism and tradition exists. Historic Building of the 19th century that has the 21st century interiorism.Silken Gran Hotel Havana Barcelona, has a panoramic terrace with an exterior swimming pool, solarium and sauna, right in the center of Barcelona. ... more   less 

Additional Information about Silken Gran Hotel Havana

Address: Gran Via Corts Catalanes 647, 08010 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: $241 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Gran Hotel Havana 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Silken Gran Barcelona
Hotel Style:
#95 Business Hotel in Barcelona
#108 Luxury Hotel in Barcelona
#134 Family Hotel in Barcelona
#176 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Silken Gran Hotel Havana staff and other travellers.
59 questions
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Questions? Get answers from Silken Gran Hotel Havana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there is a good room. Very noisy”
K2686SEsusanb, 25 Apr 2017 | Read review
“Ask for a quiet room, hotel is on a busy road. Leave your tablet at home, the wifi is no good at all.”
LondonTraveller011, 19 Apr 2017 | Read review
“Ask for a room at front with a view if possible.”
markhL9965JF, 18 Apr 2017 | Read review
“Top floor rooms are quieter.”
20stevet, 1 Apr 2017 | Read review
“Choose higher room to avoid noise from road”
drpeterr23, 30 Mar 2017 | Read review
5 of 5
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USD 233* /night
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Prices are for 1 room, 2 adults
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