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4.5
#3 of 38 hotels in Valladolid
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
If you’re looking for a family-friendly hotel in Valladolid, look no further than Vincci Frontaura.
Nearby landmarks such as Iglesia Penitencial de la Vera Cruz (1.3 mi) and Estacion de tren del Campo Grande de Valladolid (1.7 mi) make Vincci Frontaura a great place to stay when visiting Valladolid.
Rooms at Vincci Frontaura offer a minibar, air conditioning, and a desk providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, a concierge, and room service are some of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special. If you are driving to Vincci Frontaura, parking is available.
While in Valladolid, you may want to check out some of the restaurants that are a short walk away from Vincci Frontaura, including La Cocina de Manuel (1.2 mi), Restaurante Gabi García (0.4 mi), and Sibaritas Klub (1.1 mi).
During your visit, be sure to check out popular attractions like Campo Grande (1.2 mi) and Museo de la Ciencia de Valladolid (1.2 mi), which are all within walking distance of the hotel.
The staff at Vincci Frontaura looks forward to serving you during your upcoming visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish, German
Location
Paseo Zorrilla 332, 47008 Valladolid Spain
Name/address in local language
Vincci Frontaura
1,067 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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On the way back home we decided to have a stopover in the “4 stars hotel Vinci Frontaura” in the city of Valladolid, this is the first time we booked a night here. It has a strategically location in an green area, close to the Paseo Zorilla, opposite Alameda Park. The hotel offers 94 very clean double rooms equipped with in the first place comfy beds, a full range of comforts. Among this all a very friendly staff. The Vincci Frontaura hotel features a buffet restauration, we have given it a try to have souper in the hotel, and where very surpriced with the quality of the food. And it has also a private car-garage underneed the hotel, very spacious and a plus for the hotel. We wil in any case return to stay in the hotel.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip:A room on the upper level.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 2 nights in August and enjoyed the hotel and its location. 50 minutes walk from the city center but surrounded by restaurants and cafés. The AC helped with the scorching heat. The pool was pleasant too. We would come back!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
City hotel just on outskirts but with plenty of local bars/restaurants close by. Stylish building and interior. Onsite garage parking and few street spaces also. Outdoor swimming pool and relaxing area at rear - a good extra. Very nice helpful and professional staff. Lovely breakfast for 12 euro -hot and cold dishes with lots of choices, all prepared and served well. Nicest hotel I have been to for a time.
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip:Most rooms face a street but noise is minimum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easy hotel to find and good onsite parking. Our room was spacious, large double bed and very nice bathroom. The only thing that spoiled our stay was the aircon in the room which was terrible. The room was hot and stuffy and despite staff turning it down to its lowest setting, having raised the issue with staff on the front desk, we could not get the temperature in the room to drop below 26.5⁰C. We complained to staff on the front desk and just received a lot of shrugging and were told there was nothing they could (would) do; not even a fan available apparently. Had a really bad night's sleep; thank goodness we were only staying one night.
Would recommend avoiding if you don't want a hot stuffy room and staff who are not interested in resolving issues.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Avoid if you don't want a hot, stuffy room and staff who are not keen to resolve issues.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Vincci Frontaura
Responded 26 July 2024
Dear Guest, Thank you for the time you have taken to review your stay. We are delighted that you found our hotel easily and appreciated the convenience of our onsite parking. However, we are sorry that your stay did not fully meet your expectations. We understand the discomfort that a warmer than desired room temperature can cause and we regret any inconvenience during your stay. Our air conditioning system is designed to ensure comfort for all our guests and we sincerely apologise for the shortfall in this instance. Moreover, we value the feedback regarding our team's response and will take your comments into consideration to improve our service. Nevertheless, it is great to know that the spaciousness of the room, the comfort of our large double bed, and the quality of our bathroom facilities met your expectations. We hope that you will choose to revisit us so that we may provide you with an improved experienced. Best regards, General Manager Hotel Vincci Frontaura 4*
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So glad we had only booked one night. Our room was so hot. Tried asking staff to sort it out or out us in another room but they were not interested in trying to help. Asked to speak to the manager and was told there wasn't one in the hotel!
Interesting to see other reviews with similar problems with the air con.
Wouldn't think about staying here again.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Vincci Frontaura
Responded 6 Aug 2024
Dear Guest, Thank you for the time you have taken to review your stay. We are sorry that your stay did not fully meet your expectations. Understanding your discomfort regarding the temperature of your room, we acknowledge the importance of a well-regulated environment for our guests' comfort. We provide individually controllable air conditioning systems in our rooms to ensure a pleasant stay for our guests. Nonetheless, we regret any inconvenience caused and the perception that our team was not attentive to your needs. We are committed to offering attentive and caring service, and it concerns us that we may have fallen short of that commitment during your visit. We would like to point out that our guests generally appreciate the quality of the service, and we take your comment very seriously as we strive to ensure a pleasant stay for every guest. We hope you will return for an improved experience in the future. Kind regards, General Manager Hotel Vincci Frontaura 4*
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was nice experience. one of the best hotels in Valladolid. Clean and neat full secure and Privacy. very polite and friendly staff. Food was excellent, specially Breakfast. Nice hotel to stay solo or with family.
All good, excellent!!
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Review collected in partnership with Vincci Hoteles
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a friendly comfortable hotel 2 1/2 hours from Santander. Excellent stop going in either direction. Really secure parking. Lovely staff. The restaurant food is simple but good. Excellent breakfast buffet too. We have already booked our next stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in this hotel for two nights and it was shocking from start to finish. I expected prices to be high for food and drinks but didn’t expect to be told the kitchen was closed when I ordered some food from the menu on display in the bar.
The Spa was closed so I can’t rate it, but I was told the Spa was the source of the smell I experienced in the Hotel Toilets next to the lobby.
The air-conditioning in my room caused a terrible smell to the point where I had to leave and ask for something to be done. To be fair the hotel used some sort of gadget to get rid of the smell but no explanation was given and I wasn’t told when the process was completed. So I was kept waiting around unnecessarily.
My room was dirty, particularly the bathroom, as was the whole hotel. Food on the floor in the bar, used tissues on the floor in the toilets. Pubic hairs and stains on the toilet in the hotel lobby (the same for two days running).
This hotel is one of those that uses electronic “bells” to summon service to the bar or pool area. I’m not a fan, but didn’t expect to order a “Radler” as published on the menu to be told that they would make one with Fanta Limon. Of course it tasted disgusting.
The fancy fountain in the outside pool in the hotel photos was not working.
The wifi was slow and unsecured. Not appropriate for business.
Paying 1.50 euro for a coffee that comes out of a capsule is a complete rip-off. 20 yards away you can have a fresh ground cup of coffee for less and they will give you a complimentary snack.
However the most important factor in my visit was the indifferent attitude of the staff to everything that they did. I felt I should apologize for getting in their way.
I asked the hotel if there was something wrong and why I was experiencing so many issues. They said everything was normal.
Maybe I just had bad luck but I’m not convinced.
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Date of stay: August 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In a word, disappointing. We have stayed in this chain at Salamanca and loved it. This does not feel at all like a four star. It was clean but other than that so many things were below par. Reception staff couldn’t seem to raise a smile when we checked in. Dinner didn’t open til 8.30pm. Too late for us so we went to the food court at the shopping centre! Our room was small. The extra child’s bed by the window had no duvet so he woke up cold in the morning. I mentioned this as we checked out as a suggestion for housekeeping and was told there was a duvet in the cupboard - we didn’t see one. Shower thermostat broken (?) - water would suddenly run scolding. So two of us avoided the shower (was no bath). Breakfast on Saturday - we were down more than half an hour before it closed but all three hot trays empty save for half a few slices of courgette. Asked if they could be refilled, 6 rashers of bacon appeared between us and the other guests. We were offered eggs cooked to order - waitress was nice as were the eggs. Gym/ spa shut - restricted hours. Pool outside but had no water in it. I don’t like writing negative reviews but on balance this was not good value at all and we will give this hotel a miss in future.
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Two weeks ago I booked this hotel through it's own website. I normally use Booking.com but I read somewhere that you can get a better deal booking direct. 16 hrs later I found it necessary to change my travel arrangements and phone the hotel to change the booking to a date a week earlier. I was advised that I could not amend the booking as it was made using their website and that this was in the terms and conditions. This reservation included parking and breakfast so I asked if some agreement could be reached regarding these additions if I made a new reservation for a week earlier. I was told that they could not do this. I then emailed the hotel asking for some leeway on this "customer unfriendly" policy as I thought it might simply be the receptionist misunderstanding the situation. I did not get a reply to that email. A few days later I booked the hotel again for my revised date (using booking.com who gave free cancellation and alterations at the same price as the hotel's website) requesting again parking and breakfast. When we arrived I explained the situation again to the receptionist who again turned me down flat when I asked for consideration to the €90 I had lost to them. Surely they would not charge me twice for breakfasts not eaten and parking not used. But they did. To compound the situation, when asked if we had used their hotel before and answering that this was the third time this year and more the previous year, we were then allocated the smallest double room they must have. This was extremely small, so beware, when looking at all their nice pictures of lovely big rooms, they also have small rooms. This meant we had a smaller double bed than we are used to resulting in a poor nights sleep. Oh! And the wash-hand basin had a large crack in it. I didn't complain at the time as I thought there would be little point in it, and I decided to put the whole thing down to experience with the knowledge that they would not be experiencing my presence again. It's a pity, because it's a nice hotel, but clearly their policy of no alterations to bookings has left me €90 shorter and them with a one star review.
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Date of stay: November 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Valladolid area.
PRICE RANGE
AU$111 - AU$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci hotel valladolid, vincci hotel frontaura
LOCATION
SpainCastile and LeonProvince of ValladolidValladolid
NUMBER OF ROOMS
93
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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