ELE Enara Boutique Hotel
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About
See why so many travellers make ELE Enara Boutique Hotel their hotel of choice when visiting Valladolid. Providing an ideal mix of value, comfort and convenience, it offers a boutique setting with an array of amenities designed for travellers like you.
ELE Enara Boutique Hotel is a boutique hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features a concierge and a coffee shop. Plus, guests can enjoy breakfast buffet, which has made this a popular choice among travellers visiting Valladolid. For guests with a vehicle, parking is available.
Given the close proximity of popular landmarks, such as Santa Maria la Antigua Church (0.3 mi) and Palacio de Santa Cruz (0.3 mi), guests of ELE Enara Boutique Hotel can easily experience some of Valladolid's most well known attractions.
If you’re looking for a French restaurant, consider a visit to Eh Voilà!, Le Bistro, or Murmullo Café & Copas, which are all conveniently located a short distance from ELE Enara Boutique Hotel.
Plus, during your trip, don't forget to check out a castle, such as Palacio Marques de Villena.
We’re sure you’ll enjoy your stay at ELE Enara Boutique Hotel as you experience all of the things Valladolid has to offer.
Location
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Initially, we were assigned to a room on the first floor on the side of the hotel facing a Square (Plaza de Espana). After one night we asked to be changed. The room was very noisy due to the lively cafes and restaurants in the Square. Our second room, on the same floor, but on the opposite side of the building was incredibly quiet.
The service and attention we received was good. The cafeteria (not the breakfast room) is very simple, but seems to offer a good selection of tapas. Our stay was pleasant.
This hotel is not inexpensive, but it represents a relatively good value.
The lady on reception completely dismissed my frustration and was totally inconsiderate.
The room appeared nice at first glance but looking closely at the wallpaper you can see the hotel is starting to look very tired as per the photo.
All in all the Hotel did the job for an overnight stay in a beautiful city. It is most definitely not a boutique hotel.
The hotel is centrally located and has underground parking on site. Parking is interesting, as you take the lift immediately to the side of the hotel (once you've checked in) parking spaces are tight!
The hotel is clean and very pleasant, centrally.located and within walking distance of all the main attractions.
We didn't eat in the hotel as there were plenty of bars and restaurants in Valladolid.
But overall - great location and strong recommendation.
My room was a kind of attic with a sloping ceiling by the way. Breakfast could be better, but the lobby is ultra-modern with futuristic decor.
But never again. It's definitely gone downhill.
Overall, the hotel looks tired, in need of a revamp. It just seemed not quite as clean as previous visits.
On arrival, they had no knowledge of my previous visits and therefore my loyalty to their hotel.
Then they tried to palm me off with a room in which a previous occupant had clearly been smoking. It stank terribly. In fairness, when I reported that the room was unacceptable, they quickly found me an alternative. But why did they try it on in the first place?
Then I discovered that the toilet didn't flush properly, requiring 5 or 6 flushes before clear water returned - and this in spite of a lot of water being discharged each flush but clearly not directed in the right place. I reported the problem and was told it would be fixed, but it never was, so I just had to put up with it and waste a lot of precious water.
I had a double room booked for 2 people but the wardrobe contained only 4 coat hangers. My wife would have gone berserk if she'd accompanied me! The hotel I'd stayed at in the centre of Madrid had 18 coat hangers. But why so few at the Enara? Once again, after I reported the shortfall, more hangers were installed very soon afterwards.
And such an antiquated internet system! For some strange reason, when you check, you get an automatic allowance of 5 days' free use of their internet but I was staying for longer. I was in the middle of writing a long email coincidently exactly 5 days after checking in when suddenly my internet disappeared. I was not best pleased. So I had to traipse all the way to reception to get another 5 days. Virtually all other hotels I've stayed in around the world in recent years just give you the codes and that's it - no need to get new ones.
The rooms don't have safes, let alone ones big enough to take a laptop, which is becoming the norm these days.
A minor niggle. The hotel has two adjacent lifts - they're bang next door to one another. And yet they operate independently - so you can't just press one lift button and leave it to the lifts to work out which one could service you the quickest.
I'm aware of the struggles the global hotel industry has had as a result of the pandemic but some just seem to have got their acts together much better than the Enara.
There are plenty of other good hotels in Valladolid, similarly priced, some much closer to the city centre. So, sadly, when I return to this lovely city, I shan't be staying a fourth time at the Enara.
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