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NH Collection Palacio de Burgos

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#2 of 51 Hotels in Burgos
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,433 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Australia
Reviewed 14 August 2013

We weren't staying at this hotel and only chanced upon it when searching for the highly recommended restaurant, La Fabula, which used to be a few doors along from this hotel, but is now closed and apparently searching for new premises. We were keen to eat modern Spanish cuisine, so on the off chance, decided to check out the restaurant...

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1Thank Aussietravellers01
Birkenhead, United Kingdom
Reviewed 12 August 2013

Stayed here for two nights prior to our ferry departure from Santander as hotels were so expensive in Santander, and we were so glad we did stay here. We had a standard room and it was huge, bigger than some executive suites we had booked, with separate ensuite bathroom in entrance hallway, the hotel is right opposite the old city,...

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Thank nigsyswann
Newton Abbot, United Kingdom
Reviewed 23 July 2013

We stayed here in early June - it was our first stop on our way down to our house on the Costa del la Luz from Santander. We loved this hotel as it was ideally situated for all the sites of Burgos. The room was great, staff friendly, parking a great bonus. The best breakfast of our trip overland in...

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Thank pjamesw
West Sussex
Reviewed 22 July 2013

Recently stayed here and simply could not find fault with this wonderful hotel. We found the staff to be very friendly and helpful and our room was incredible. There is secure parking on site and free wifi evrywhere in the hotel. We did not eat in the hotel as there are plenty of little bars and cafes nearby and the...

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Thank RichWestSussex
barcelona
Reviewed 14 July 2013

We stayed for just one night in this central (the cathedral is a minute away on foot) and well appointed hotel. Our room was comfortable and clean and very well insulated and towards the back of the hotel overlooking a quiet square. All the employees we met were pleasant and efficient despite the hotel being busy (there was a large...

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Thank fleapit
london
Reviewed 6 July 2013

Stayed for one night, would have liked to have had longer. Hotel very well kept. Staff friendly. Breakfast very good indeed, well worth the extra on the room rate. Had a room facing the roof of the covered courtyard - no view, but the quietest night (and best sleep) I have had in a hotel for years. Highly recommended.

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Thank chinchok
Atlanta, Georgia
Reviewed 3 July 2013

A fairly large room (we had a "premium") with a partial cathedral view. Staff was very helpful. Convenient parking in the basement under the hotel. Close to Cathedral. A very pleasant experience overall. Recommended.

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Thank ATL F
London
Reviewed 1 July 2013

The hotel is fine - location great, rooms pretty nice. But I would never ever consider staying here again on the basis of the check in staff who were the surliest and rudest I have ever come across and certainly not fitting of a quality hotel group like NH. One member of staff was just outright rude and entirely unhelpful...

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2Thank wanstead78
Boynton Beach, Florida
Reviewed 17 June 2013

Going to sleep in a formerly cloister makes one feel in sync with history. The hospitality here made our stay in the charming town of Burgos a delight. What a great breakfast to start the day. An easy walk into the historic center of the city. Should have spent more time her.

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Thank BigoBoca
Boulder, Colorado
Reviewed 10 June 2013

My husband and I went to Burgos and stayed at the Palacio de la Merced hotel on May 15, 2013. Before we got there a friend of ours asked us to stay at another hotel that she stayed at and I did not like the location and picked The Palacio de la Merced. We got there very tire from our...

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1Thank Silvia M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $102 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Luxury Hotel in Burgos
#1 Family Hotel in Burgos
#1 Business Hotel in Burgos
#1 Romantic Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
9 questions
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Burgos, Spain
over a year ago
Salamanca, Spain
11 months ago
Canby, Oregon
over a year ago

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Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
 of 5 bubbles BJREisman, 2 Mar 2017 | Read review
“did not pay attention '”
 of 5 bubbles jenaMacabim, 20 Dec 2016 | Read review
“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, 17 Oct 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, 12 Oct 2016 | Read review
5 of 5