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NH Collection Palacio de Burgos

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#2 of 51 Hotels in Burgos
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,442 Reviews from our TripAdvisor Community

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Showing 256: English reviews
London, United Kingdom
Reviewed 15 October 2013

We thoroughly enjoyed our stay in this lovely hotel. It was easy to locate by car, and the ability to park the car in a garage was a boon. Our room was spacious and well equipped and we were very comfortable. We also had great views over the river. The staff were friendly and extremely helpful. As others have siad,...

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Thank 476David
Adelaide, Australia
Reviewed 10 October 2013

Enjoyable stay. Food is excellent. Service in the dinning room could be faster. The only waiter is very helpful and he did an excellent job. LOCATION central and within walking distance to most places of interest. The staff is efficient and helpful.

Review collected in partnership with NH Hotels
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Thank Lap H
London
Reviewed 29 September 2013

Burgos is a lovely historic town and well worth a visit. The hotel is a five minute walk from the centre of the city. The hotel is well run and the staff very helpful although our room was on the small side. Parking is convenient but expensive at 16 Euro a night. Well worth staying at this hotel for its...

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Thank pigs11
Mercer Island
Reviewed 25 September 2013

The NH Palacio de la Merced Hotel turned out to be the perfect place to stay for 1 night to visit its famous cathedral! It was a short walk down the street and across the bridge to the city center and cathedral (we could easily see its spires from our hotel room window). The hotel was very clean and contemporary,...

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Thank SeattleMarty
Morristown, New Jersey
Reviewed 15 September 2013

having stayed in another nh hotel, we looked forward to this stay. what a disappointment. it started with check in. not a nice person. i asked to change the room because it looked out on a courtyard of roofs. the new room across the hall faced a dead end street. this was a smoking room and she never told us....

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Thank grippy2012
Cambridge
Reviewed 3 September 2013

This was our first time in Burgos, and the selection of this hotel couldn't have been better. Just a stone throw from the city main gate and cathedral, this extremely clean, comfortable and elegant hotel was brilliant. Housed in an old monastery, this hotel had all the mod-cons yet retained the gothic features of the building. Staff on reception was...

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Thank RoutemasterCambridge
London, United Kingdom
Reviewed 1 September 2013

This is yet another Spanish hotel which claims a four-star rating yet offers no porterage. Otherwise,its location is spot-on for visitors to this truly lovely city, being just across the bridge to the cathedral and its neighbouring maze of restaurants and bar festooned little streets (and grand plazas). Our room had all the mod cons although its supposedly free WiFi...

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1Thank John D
Dublin
Reviewed 29 August 2013

Superb location in a old building with character. Parking right underneath, not madly expensive. Room was a good size, well equipped, but too much dead space. Staff were pleasant but didn't go the extra mile in terms of offering tourist advice, as most other hotels in the region seem to. Feels like a very competent, value for money, business hotel.

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Thank DublinEoin
Birmingham, United Kingdom
Reviewed 20 August 2013

Room: Spacious, clean and inviting Breakfast: Organised, good friendly waitress service with plentiful supply of coffee. Excellent selection at breakfast. Reception: Friendly and helpful at all times. We stayed 3 nights at this hotel in a standard double room. Parking: Situated next to the hotel, there are three levels. Also Hertz has its own parking area in same building. When...

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Thank Macanta_38
Reviewed 16 August 2013

My husband made the reservation online. A week before arriving we decided to change our trip so he called NH to cancel. The operator agreed to cancel and confirmed the cancellation. He then called another hotel and made a reservation. However, the following day he received an email confirming our reservation with NH instead of our cancellation. Two calls to...

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2Thank andreawetzler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $107 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Family Hotel in Burgos
#1 Business Hotel in Burgos
#1 Romantic Hotel in Burgos
#1 Luxury Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
9 questions
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Burgos, Spain
over a year ago
Salamanca, Spain
11 months ago
Canby, Oregon
over a year ago

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Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
 of 5 bubbles BJREisman, 2 Mar 2017 | Read review
“did not pay attention '”
 of 5 bubbles jenaMacabim, 20 Dec 2016 | Read review
“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, 17 Oct 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, 12 Oct 2016 | Read review
5 of 5