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NH Collection Palacio de Burgos

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#2 of 51 Hotels in Burgos
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,469 Reviews from our TripAdvisor Community

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Showing 261: English reviews
London, United Kingdom
Reviewed 20 September 2014

Friendly and efficient check-in on arrival. Stayed in a superior room which was spacious and well furnished. Really comfortable bed, free WiFi and well appointed bathroom. Was not really worth the extra for a city view as trees across the road obscured the cathedral, etc. Breakfast was one of the best have had in Spain.

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Thank Hopeful-Guest
London
Reviewed 20 September 2014

We have been travelling round Spain for the last 10 days and this is the best hotel we stayed at by far. We had a lovely room at the front of the building overlooking the cathedral. Everything about the room was excellent eg high quality bed linen, towels and toiletries. The tea and coffee making facilities were welcome too as...

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1Thank submarinerLondon
Palma de Mallorca, Spain
Reviewed 11 September 2014

Yes, the bar here knows how to make a martini....which is actually quite difficult to come by in northern Spain! The rooms are comfortable and tastefully decorated. The bathroom was a bit cramped with the toilet and bidet facing each other, leaving only a small space to get in an out of the shower. Our room was a budget option,...

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Thank lesley012
Luxembourg
Reviewed 28 August 2014

Driving from Portugal to Northern Europe i called the NH reservation central and waited more than 15 minutes to get an operator. She asked me a thousand questions even after I told I was driving. I arrived at the hotel around 1:30 in the morning and was welcomed by a very unpleasant employee who told me immediately that he was...

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2Thank RaulReis
Somerset, United Kingdom
Reviewed 21 August 2014

Everything about this hotel is first class. Unlike many other hotels in Spain the fabulous rooms have fresh coffee and tea making facilities. There was also a large bottle of complementary water and delicious chocolate truffles. The breakfast was the best I have ever eaten in a Spanish hotel. The service was superb, fresh eggs bacon and black pudding were...

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2Thank Jane A
Rome, Italy
Reviewed 20 August 2014

3 nights of perfect relax in Burgos after "the way to Santiago de Compostela". beautiful hotel just in front of the catedral of Burgos and 5 minutes walking to Burgos city centre. You can find also the bus station near the hotel, so you can choose all the way to arrive .

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1Thank aelgreco
Madrid, Spain
Reviewed 12 August 2014 via mobile

I was one day with my family in a very confortable place, great service. Best service room ever, we ask for breakfast in room and was nice their help. Big room for 4 people ( 1 kid, a baby, my wife and I). Confortables beds. Very clean and all people that works in the hotel helpfull and fun. Thank you...

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3Thank Cafernan
Stone, United Kingdom
Reviewed 25 July 2014

The hotel was in a fantastic location. It was tranquil, different, well run, and excellent value for money. The breakfast was marvellous such choice and we enjoyed every minute of our stay only wished we could gave stayed longer. The car park fees were we felt a little too expensive but convenient.

Review collected in partnership with NH Hotels
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Thank 48margaret C
Budapest, Hungary
Reviewed 1 July 2014

This is a wonderful hotel in a marvelous position.The staff are wonderful as is the ambience of the hotel.I had a serious accident on the way here and my car was a total loss.The management very kindly gave me a refund on the night I was not here even though it was a fully paid non refundable booking. The breakfast...

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2Thank cassy65
Reviewed 26 June 2014 via mobile

For a four star hotel this is very disappointing. No bath robes or slippers or tissues in room. The breakfast staff appeared overwhelmed and harassed and every request was greeted with shrugged shoulders and exasperated expression despite my adequate Spanish. We were looking for a little luxury as a break in the Camino de Santiago but sadly disappointed.

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1Thank Rosie M

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $111 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Hotwire, Expedia, Orbitz, Travelocity, TripOnline SA, getaroom.com and Evoline ltd so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Romantic Hotel in Burgos
#1 Business Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Family Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
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Burgos, Spain
over a year ago
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over a year ago
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Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved our room with view of the river, but it could be noisy in warmer weather. The double doors kept out the noise of a lively wedding.”
  • Zoomed view from our room at sunset
SaraEOakland, 7 Apr 2017 | Read review
“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
BJREisman, 2 Mar 2017 | Read review
“did not pay attention '”
jenaMacabim, 20 Dec 2016 | Read review
“Ask for a room with a view to the Cathedral”
cmcquintas, 21 Oct 2016 | Read review
“Views of cathedral”
Floplace, 17 Oct 2016 | Read review
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