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NH Collection Palacio de Burgos

NH HotelsUSD 102*
View Deal
#2 of 51 Hotels in Burgos
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 195*
USD 102*
USD 195*
USD 101*
USD 195*
USD 101*
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,515 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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manchester
Reviewed yesterday NEW

On arrival the receptionist tried to get us to upgrade - for a price -to a suite so as to have a view. We declined and then as we set off on the trek to our room at the back our hearts sank.The long corridor was dark and positively scruffy with a carpet that simply did not fit. However we...

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Thank cityl0ver
Kelsall, United Kingdom
Reviewed yesterday NEW

An old classical building with a mix of period architecture with modern facilities and very friendly welcoming staff. A first class hotel in a central location for easy access to the old city sites, such as the famous Burgos cathedral.

Review collected in partnership with NH Hotels
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Thank Bill H
Albury, Australia
Reviewed 3 days ago NEW

We stayed three nights and were in one of the cheaper rooms. The room was fantastic, huge with large bathroom. Breakfast was excellent. Conveniently located across from the cathedral and main square. Close to restaurants.

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Thank SydneyMaisie
London, United Kingdom
Reviewed 3 days ago NEW

We have a normal room which is large, elegant and very comfortable. Bath is big but difficult to get out if one is above agerage in weight. Wifi is very strong in rooms. Cannot fault anything apart from need to position aid to get out of bath in a better place. Only issue is with staff at reception. Whilst efficient,...

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1Thank Harold B
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Harold B, Thank you so much for this fantastic feedback following your recent stay at NH Collection Palacio de Burgos. We were glad to read that you enjoyed your rooms and the historical building mixed with the modern design. We hope to welcome you back during your next treat trip to Burgos! Kind regards, Alfonso Ruiz

Manila, Philippines
Reviewed 5 days ago NEW

The room was very spacious it being a former monastery, very comfortable pillows and beddings, very short walk to the beautiful cathedral and the historic part of Burgos, close to restaurants, check in and check out was a breeze, and breakfast buffet had a lot of variety!!! I wish I stayed longer cuz it was the most comfortable room we...

Review collected in partnership with NH Hotels
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Thank Maricel C
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Maricel C, Thank you so much for this FANTASTIC feedback following your recent stay at NH Collection Palacio de Burgos. I will be sure to share your comments with the team, and I look forward to welcoming you again in the near future. Best regards, Alfonso Ruiz

Reviewed 1 week ago

everything was amazing in this hotel. friendly and efficient staff, great service, great amenities. excellent breakfast, great restaurant and excellent food at the bar! the interior is breath taking, since the hotel is an old gothic cloister.

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Helpful?
Thank Dominique D
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Dominique D, Thank you very much for your review about the NH Collection Madrid Palacio de Burgos! It’s great to know you had an incredible experience with us and that everything was perfect! We understand that every guest is unique and equally important and I am very happy to see that you were able to experience this uniqueness during...

Reviewed 1 week ago

I was two days in this hotel during my business trip. Room was big and very comfortable. Clean and well equiped bathroom. Definatelly I will return there. Location of the hotel is perfect, easy to access and few minutes walk from Cathedral and city center with plenty of good restaurants. Hotel staff was very friendly and helpfull. Tak care if...

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Helpful?
Thank Marcin R
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Marcin R, What an amazing review! Thank you very, very much for choosing us and for so beautiful review. We are truly delighted to know that you have enjoyed so much that you recommend our hotel to other users and we will be pleased to welcome you again. Our goal today is providing our guests with an extraordinary and...

Reviewed 4 weeks ago

We loved the place. The location is good, as it is right next to the entrance to the touristic area of Burgos, although there were very few parking spots. Rooms were comfortable and high quality. I'd come back or recommend it for sure.

Review collected in partnership with NH Hotels
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Thank ireneaH4519OM
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear ireneaH4519OM, Thank you for your review. We are delighted you enjoyed your stay with us and appreciate your kind comments. We hope you enjoyed the remainder of your trip and will come back and see us in Burgos again in the future. Best Regards, Alfonso Ruiz

Calgary, Canada
Reviewed 4 weeks ago

This was definitely not the cheapest place to stay in Burgos but for a 5-star hotel, it was still reasonable. We took the breakfast included option and the breakfast was deluxe. Only complaint was that the eggs were undercooked. They'll even make a custom smoothie. Breakfast is served in the former cloisters area of the monastery. Front façade of the...

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Helpful?
Thank SLB1952
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear SLB1952, hank you for taking the time to write a review, and I am sorry the little problem with eggs in breakfast. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. We even use online reviews to retrain employees. I hope you will consider staying with us again so that...

Sydney, Australia
Reviewed 12 April 2017

We have stayed in a few NH hotels and this on is the most impressive from the inside and out side, but the staff and the room was not as good as we have had in the past. We requested a room with a large bed and shower and were told that they only have large beds in rooms with...

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Helpful?
Thank 564norm
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear 564norm, Thank you so much for staying at Hotel NH Collection Palacio de Burgos during your recent visit to Burgosd. We are so grateful for your feedback, and we thank you for taking the time to review your experience on Tripadvisor. We hope to see you again soon! Kindly, Alfonso Ruiz

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $122 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Hotwire, Priceline, Travelocity, Hotels.com, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Romantic Hotel in Burgos
#1 Business Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Family Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Burgos staff and other travellers.
10 questions
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Burgos, Spain
over a year ago
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8 days ago
Salamanca, Spain
over a year ago
Canby, Oregon
over a year ago

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Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Actually the rear rooms are quiet, - and find the rear lift!!”
cityl0ver, 23 May 2017 | Read review
“View towards the river could be good but perhaps noisy. Because of trees I doubt the views will be very meaningful.”
Providencia, 21 May 2017 | Read review
“Loved our room with view of the river, but it could be noisy in warmer weather. The double doors kept out the noise of a lively wedding.”
  • Zoomed view from our room at sunset
SaraEOakland, 7 Apr 2017 | Read review
“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
BJREisman, 2 Mar 2017 | Read review
“did not pay attention '”
jenaMacabim, 20 Dec 2016 | Read review
5 of 5
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USD 102* /night
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Prices are for 1 room, 2 adults
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