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Hotel Silken Gran Teatro

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Hotel Silken Gran Teatro
Hotel Silken Gran Teatro
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807 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Southampton, United Kingdom
Reviewed 20 September 2016

If driving, entrance to their underground car park is just before the lay-by 20 metres before the traffic lights. Would be fun to park here in a big car ;-). Staff ok but going through the motions. Room ok, clean etc. but dark with brown furniture, carpets etc. even the mural was brown. View from the window of small atrium...

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1Thank TKPUNK
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear TKPUNK, Thanks a lot for chossing us in your stay at burgos. Your opinión it,s very important for us helping to improve our services-custumers Best regards Manager

Ottawa, Ontario, Canada
Reviewed 6 September 2016 via mobile

Stayed here for two nights this month and other than the reasonably good location, there's not much that made it worth staying at. The desk staff appeared indifferent at best and the beds were hard. First hotel we've ever stayed at where there wasn't even Kleenex in the bathroom .

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2Thank LeeR326
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Lee R, Thanks a lot for choosing in our silken gran teatro hotel, and be so kindly giving us your opinión to help us imporving Best regards. Manager

Nottingham, United Kingdom
Reviewed 4 September 2016 via mobile

This is a great hotel and very close to everything being only a 10 minute walk to get you to the centre. Even though it is close to everything the hotel is lovely and quite which is perfect. The hotel is also pet friendly and the rooms are a decent size especially when you have a Labrador with you. The...

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1Thank J0_j0_B84
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear JO_jO_B84 Thanks for choosing our silken gran teatro hotel and be so kindly giving your opinión so positive about our hotel. Best regards Manager

Derby, United Kingdom
Reviewed 20 August 2016

Very clean modern hotel. Good location. We did have a problem with our air conditioning during the night and the desk staff in the morning were extremely apologetic and discounted our parking fee. Good customer service. Would recommend

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Helpful?
1Thank blodwin52
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear blodwin52, Thanks for choosing our hotel in your stay a Burgos. Sorry for the inconvenience about your air conditioning. It,s really pleasant for us that our staff apologise you and give you a good coustomer service Thanks for recommend us. Best regards Manager

London
Reviewed 11 August 2016 via mobile

The staff overcame a checking issue very professionally and made me feel welcome. Often time the customer is one blamed , but this hotel accepted a hotel facilities error , and upgraded me for their mistake. Not that the upgrade makes me recommend the hotel, but the professional staff and general feel if the hotel. Perfect central location and amazingly...

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1Thank LouisWood
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Estimado LouisWood, Thanks a lot for choosing our silken gran teatro hotel in Burgos. It,s really pleasant knowing that our staff made you fell good caming from a mistake. Best regards Manager

Maidstone, United Kingdom
Reviewed 15 July 2016

I was made very welcome despite arriving at 1.30am. The rooms were well cared for and despite there being two open air concerts on the opposite side of the river we did not hear anything. The hotel is within easy walking distance of all the tourists spots as well as good eating areas and shops. On your way round the...

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3Thank christophernewman44
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear christophernewman44, Thanks a lot for choosing our silken gran teatro hotel in your stay at burgos and be so kind giving your opinion. I am sorry about the incoenient of the safe. Best regards Manager

Seine-et-Marne, France
Reviewed 11 July 2016

We were lookig for a modern and well ranked hotel in Burgos for 1 night (2 rooms, 5 people). First, it's very well indicated and perfectly situated, in center of the city ! This hotel is modern and very very clean. The rooms are quite big for the price with a very good mini-bar included. You have also a free...

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2Thank Sébastien D
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Sébastien D, Thanks a lot for choosing our silken gran teatro hotel, and be so kind giving so positive opinion about our location, Price , wifi, good level. Best regards Manager

San Diego, California
Reviewed 8 July 2016

Pros: location, price, comfortable rooms, clean Cons: no morning coffee available unless you hunt down the guy (light is not put on and this happened two days in a row) or take the full breakfast, front desk manager (brown coat, larger woman....when I checked in I knew nothing of the city....she seemed annoyed when I asked for a map, she...

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1Thank wanderingtheworld200
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear wanderingtheworld200, Thanks a lot for choosing our hotel in your stay at burgos and congratulations for walking the camino. I am sorry for all incovenients that you tell us. I will speak with the differents áreas to improve. Best regards Manager

Palm Beach, Florida
Reviewed 26 June 2016

We had booked a superior room but we got upgraded to one of the best rooms so we were very happy with the room. It was very large, modern and comfortable with a large sitting area and a gorgeous terrace. The only problem would have been if the roof bar had been open, the terrace was right next to the...

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1Thank Ms_R33480
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Ms_R33480 Thanks for choosing our silken gran teatro hotel in your stay at burgos, and be so kind to give us this sort of opinions. Best regards, Manager

Frankfurt, Germany
Reviewed 18 June 2016 via mobile

Great hotel in Burgos - right in the city center, easily walkable to various cafes/restaurants. The room itself was huge, bed was amazing (and big!), very clean, bathroom brand new, absolutely no complaints! Breakfast was also quite good with lots to choose from and delicious fresh fruit. Gladly would go back!

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Helpful?
Thank Kait_2014
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Kait_2014, Thanks a lot for choosing our silken gran teatro hotel and be so kind giving a so good opinion about our location, bed, clean, and breakfast. And tell us that you would go back it,s the best thing that you can tell us. Best regards Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Silken Gran Teatro

Address: Avenida Arlanzon 8-b, 09004 Burgos, Spain
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $75 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Silken Gran Teatro 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Silken Gran Teatro Burgos
Hotel Style:
#2 Business Hotel in Burgos
#3 Romantic Hotel in Burgos
#3 Luxury Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Silken Gran Teatro staff and other travellers.
5 questions
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Questions? Get answers from Hotel Silken Gran Teatro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 6th, 7th or 8th floor with views to the river, you'll have natural lightning and very nice views of the city”
 of 5 bubbles Beling, 2 Nov 2016 | Read review
“Ask for a room away from the street.”
 of 5 bubbles SusanC101574, 24 Oct 2016 | Read review
“Try and get a sea view - the view is lovely”
 of 5 bubbles blodwin52, 20 Aug 2016 | Read review
“Try getting a view over the river.”
 of 5 bubbles christophernewman44, 14 Jul 2016 | Read review
“Ask for a room with outside view because some rooms show....the Elevator ;-)”
 of 5 bubbles 374s_bastiend, 10 Jul 2016 | Read review
5 of 5