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Silken Atlantida Santa Cruz

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Silken Atlantida Santa Cruz
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535 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 5 days ago NEW

Hotels most suitable for business trips and for traves to neighbor islands. Not in crowded touristic area. Everything clean and cosy, staff is very helpful and friendly. Ask for the rooms on top floors - great view to palmy street, port and mountains.

Review collected in partnership with this hotel
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Helpful?
Thank synergy-ek
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for sharing your comment with other visitors. We are glad to know that you have enjoyed your stay with us. Effectively, the hotel is located in the new financial center of Santa Cruz de Tenerife and it is perfect for business travel, however, it is also the perfect hotel to visit the different interest...

Reviewed 1 week ago via mobile

Stayed here prior to a flight out of Tenerife North and was very pleased with the professionalism and cleanliness of the entire hotel. Check-in staff were very welcoming. The floor where my room was located had a lounge area with complimentary coffee, tea, ice, and pastries. The room had an elliptical and tread mill available as well as a seperate...

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Helpful?
Thank Steve W
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Steve: Thank you very much for your comments and your recommendation! It is a pleasure to confirm that you are delighted with our service and we hope to welcome you very soon in the hotel. Best regards, Guest Relations

North Yorkshire, United Kingdom
Reviewed 1 week ago

We stayed here for two nights, the staff are brilliant so polite, the rooms very good The breakfast is excellent so much choice, will definitely be back when we visit Santa Cruz again. The shopping mall is just around the corner and the bus station five minutes away.

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Helpful?
Thank cazzy60
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for sharing your experience with other visitors. We are delighted to know that you will be back to the city and we hope to be the chosen hotel for your stay. Best regards, Guest Relations

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Good stay here with comfortable beds and good facilities. They kindly let us check in 2 hours early as it was New Year's Day and nothing was open! There is a lot of free parking on the roads around the hotel, so you may not have to pay to park your car. Beware though, as with it being the capital...

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Helpful?
Thank acebaser
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you for sharing your experience with other visitors. We are pleased to confirm that you have enjoyed our services. Indeed, there is parking on the roads around the hotel, but we must point out that the hotel has a very comfortable parking for all our guests who prefer not to leave the car outside the hotel. We...

Tenerife, Spain
Reviewed 1 week ago

4th time we've stayed here & it's always nice & clean & tidy, City view rooms a must have, as rear rooms look into a block of flats. Glass lift to all floors including roof top Jacuzzi's & Sauna & small gym plus roof terrace. Buffet breakfast has plenty of choice(but no baked beans) But coffee, juices ,hot & cold...

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Helpful?
Thank Graeme B
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Its is a pleasure to confirm that you have enjoyed your stay in our hotel when you have visited the city. It is a well located hotel and the ideal choice for the tourist and for the business guests, due to it is located in the new financial center of the city and there are large number of...

Banstead, United Kingdom
Reviewed 2 weeks ago

Although this looks like a modern tower block from the outside its pleasantly decorated inside and the first impression from the glass lifts that give a great view of the city as you rise was very good. The rooms are spacious and well appointed and we had a good view of the mountains from the room. We didnt eat or...

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Helpful?
Thank LargelyMonk
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments! It is a pleasure to confirm that you have enjoyed your stay in the hotel. We are delighted to know that you used our Fitness center situated on the top floor with unbeatable views of the city, and totally free for our guests. We would be pleased if you come back...

London
Reviewed 2 weeks ago via mobile

We booked a standard double room on hotels.com because the description said it 'overlooks the city.' Sounded good enough for us, so we went ahead. However, when we arrived at the hotel and checked in, we got the room that directly overlooked a 10 storey block of flats. There was 10 metre gap between these buildings, we could see people's...

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Helpful?
Thank Alex_123654
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Alex: Thank you for sharing your experience with other visitors. We are pleased to confirm that you commented at your arrival your dissatisfaction with the assigned room, and that the receptionist could offer you an exterior room at that moment. Effectively, this kind of rooms have city views, however, it is important to highlight the privileged situation of the...

Palma de Mallorca, Spain
Reviewed 3 weeks ago

very pleasant stay, very Helpful staff, good location and easy to find, good parking with direct access to the Hotel Although very close to the city center and main road but NO NOISE, food at the Bar at a very fair pirce.

Review collected in partnership with this hotel
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Helpful?
Thank cristian422
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Cristian: Thank your very much for rating our hotel so positively. It is a pleasure to confirm that you have enjoyed your stay with us. We would be delighted to welcome you again if you decide to repeat the experience at the hotel during your next visit to the city. We hope to see you soon. Best regards, Guest...

Malaga, Spain
Reviewed 4 weeks ago

Had weekend here before travelling south. Good location for auditorium and easy walk into town. Very comfortable beds, and essentially, good quality bedding. Next door to corte englais which is fantastic at Christmas

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Helpful?
Thank gilliano49
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Gilliano: Thank you very much for your comments. In fact, the location of the hotel facilitates communication between the different points of interest and services of the city. We hope to see you soon in the island and it would be a pleasure to be the chosen hotel. Best regards, Guest Relations

Frankfurt, Germany
Reviewed 15 December 2016

Very good hotel, excellent fitness with terrace on the top floor. Good breakfast. Close to shopping centers. Some simple restaurants just around the corner and in the shopping centers. On a bit noisy street, so close your windows in the morning and switch to A.C.

Review collected in partnership with this hotel
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Helpful?
Thank 932andrzejz
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments. It is a pleasure to confirm that our situation is a positive characteristic of our hotel and that you have enjoyed our recently renovated fitness center. We would be pleased to welcome you again in a near future. Best regards, Guest Relations.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Silken Atlantida, located in the new financial and commercial center of the city of Santa Cruz de Tenerife, the capital of the largest of the Canary Islands and on the shores of the Atlantic Ocean. Santa Cruz is an ideal city for walking and shopping, know, love the island cuisine and enjoy the best cultural programming.The Hotel has 144 rooms, which are distributed in 96 comfort, 8 deluxe, 8 junior suites, and a total of 32 rooms on the executive floor "Silken Club." These rooms with great space, light and modern decoration. All offer shower massage, choice of amenities, free safe, free wireless, digital television and double or queen size bed and planta Silken Club also has a separate hall with free Wi Fi internet connection, 24 hours coffee, tea, milk, fresh fruit and pastries, as well as daily newspaper, shoe shine and a pillow menu. A unique product in the capital of Tenerife.The Hotel has seven conference rooms with capacity for up to 400 people, all of them very versatile and equipped with the most modern technology.The Hotel has a Gastrobar where you can enjoy a refreshing suggestive with a selection of wines and champagnes.There is an excellent relaxation area to start or end the day in the hotel terrace where you can enjoy our jacuzzis, saunas, fitness-center or in the solarium, while you can see the best view of the city, likewise, also has ample parking. ... more   less 

Additional Information about Silken Atlantida Santa Cruz

Address: Avenida Tres de Mayo | (corner of Aurea Díaz Flores), 38005 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: $77 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Atlantida Santa Cruz 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Travelocity so you can book your Silken Atlantida Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Silken Atlantida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlantida Santa Cruz Tenerife/Santa Cruz De Tenerife
Hotel Style:
#2 Luxury Hotel in Santa Cruz de Tenerife
#4 Family Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Silken Atlantida Santa Cruz staff and other travellers.
13 questions
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Newcastle upon Tyne
3 months ago
Bournemouth, United Kingdom
over a year ago

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Questions? Get answers from Silken Atlantida Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City Views A Must”
 of 5 bubbles 256graemeb, 8 Jan 2017 | Read review
“Choose a room on the highest floor possible with a view of the mountains”
 of 5 bubbles LargelyMonk, 4 Jan 2017 | Read review
“do not stay in the suites, they are in a separate block only 1 floor up lots of road noise”
 of 5 bubbles 260Debbie, 19 Nov 2016 | Read review
“Front and High”
 of 5 bubbles chrisleighbrowne, 13 Nov 2016 | Read review
“Top floors for great view from glass lift on outside of building”
 of 5 bubbles fortunanet, 23 Oct 2016 | Read review
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