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Silken Atlantida Santa Cruz

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Traveller (381)
Room & Suite (258)
Dining (50)
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Overview
  • Excellent37%
  • Very good45%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“shopping centre”(14 reviews)
“the bus”(28 reviews)
“el corte ingles”(14 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Reviews (771)
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214 results
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80
98
22
7
7
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80
98
22
7
7
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All reviewsshopping centrethe busel corte inglessanta cruztop floorexecutive floorsmall gymmodern hotelglass liftnorth airportnon smoking roomrooftop terraceopera houseeasy accessbusiness hotelexcellent locationcomfortable beds
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1 - 5 of 214 reviews
Reviewed 23 April 2018

I stayed one night for business and it was good. Very good location and the Gastrobar is good also. The room was clean and comfortable. The style is a little old for me. But very good place to stay for business anyway.More

Review collected in partnership with this hotel
Thank Guillaume F
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 25 April 2018

Dear Guest: Thank you very much for your comments! It is a pleasure to confirm your satisfaction with our services and we hope to welcome you very soon because, although we are an ideal hotel for business tourism, it is also suitable for holiday tourism...More

Reviewed 16 April 2018

Urban and new hotel well situated. Nice room with 2 very comfortable beds. All was very clean and staff very friendly and kind. The elevator was impressive because of the huge windows with greats views. I would suggest to put water heater or Nesspresso coffee...More

Review collected in partnership with this hotel
Thank AlTriBa
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 17 April 2018

Dear Guest: Thank you very much for your comments and suggestions. It is a great pleasure to know your satisfaction with our services. We will be very happy if we have the opportunity to welcome you again very soon. Best regards, Guest Relations

Reviewed 31 March 2018 via mobile

We stayed for 2 nights at the Silken before joining our cruise The rooms are modern and well equipped. Not very clean and we had to ask for the kettle, facial tissues and also to get the cleaners to vacuum. Delighted with the bidet which...More

Thank ginachan_choosuan
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 2 April 2018

Dear Guest: Thank you very much for your comments. It is a pleasure to confirm your satisfaction with our services and we will be delighted to welcome you in a near future. Best regards, Guest Relations

Reviewed 20 March 2018

We stopped here for the first three days of our trip to Tenerife. It is a very relaxing hotel which is ideally situated to explore Santa Cruz. The Club lounge is basic but good enough for a quick coffee or tea. The breakfast buffet was...More

Thank robertino2012
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 22 March 2018

Dear Guest: Thank you very much for sharing your experience with other travelers. We regret the incident with the smell of tobacco in your room being this one for non-smokers room, although we are very pleased to know that we will welcome you very soon...More

Reviewed 24 February 2018

This hotel is a bit of a walk from the old city but it is near the new concert hall. I was only here one night but found it too be a good stay. I slept comfortably. The breakfast buffet was o.k. and the wifi...More

Thank fiddleman_12
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 26 February 2018

Dear Guest: Thank you very much for your comments. It is a pleasure to confirm your satisfaction with our services ( WIFI, breakfast buffet, rooms..) and we will be delighted to welcome you in a near future. Best regards, Guest Relations

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 66 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 66 - USD 130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms
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Traveller (381)
Room & Suite (258)
Dining (50)
Pool & Beach (12)
Amenities (40)
Business Centre & Event Rooms (12)
Family and Play Areas (6)
Questions & Answers
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наталія п
20 January 2017|
AnswerShow all 2 answers
Response from fortunanet | Reviewed this property |
People do swim in March but remember this is the Atlantic and at present there is snow in parts of the Sahara. My in-laws live on Gran Canarias and they say it is cold and we normally go for a fortnight in October and the... More
1
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David W
20 October 2016|
AnswerShow all 5 answers
Response from Sinead D | Reviewed this property |
Hi there David, If I remember correctly it was something like €12 but we didn't use it as the roads around are extremely safe due to a high level of security presence
0
Votes
26 July 2016|
AnswerShow all 3 answers
Response from Sinead D | Reviewed this property |
When we asked they said no
0
Votes
Room Tips
"Ask for non-smoking room"
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"Don't stay here"
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"We had a room on the fifth floor which was nice and quiet"
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"Make a special request in advance"
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