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Silken Atlantida Santa Cruz

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507 Reviews from our TripAdvisor Community

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Showing 134: English reviews
HK
Reviewed 2 days ago NEWvia mobile

1st time staying at the silken. Very efficient and good service. Room size was very generous and bed was superb. Stayed on the executive floor with great lounge area. Liked everything about the room and the hotel. Centrally located and many eateries around. Breakfast was great and never too busy. However, one thing needed maybe improving was that there's no...

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Helpful?
Thank a10nmw
yorkshire
Reviewed 5 days ago NEW

Fabulous hotel...Very clean, comfortable large beds & really good Breakfast. The hotel staff were very friendly & helpful. A great location, near to the bus station, with a fabulous shopping centre just around the corner......we will definately be coming back for another stay.

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Helpful?
Thank dannyboy2
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Danny: Thank you very much for sharing your experience with other visitors. It is a pleasure for us to know your satisfaction with our facilities, and especially, with the service offered during your stay. We will be pleased to welcome you again to the hotel in a future visit to the city. Best regards, Guest Relations

Reviewed 1 week ago

The hotel has generously large rooms, very good breakfast and is reasonably priced. Excellent location near shopping and bus terminal. Walking distance to Auditorio de Tenerife and to Old Town. Good WiFi signal and speed.

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Helpful?
Thank Mats L
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Mats: Thank you very much for your comments. It is a pleasure for us to confirm that you have enjoyed our breakfast buffet and that the situation of the Hotel is according to your needs. In fact, The Silken Atlántida is next to the three brand-new icons of the capital: the César Manrique Maritime Park, the Calatrava Auditorium and...

Reading, United Kingdom
Reviewed 2 weeks ago

we decided to splash out and stayed in a 'junior club suite' i wish we had not, its only one floor up so lots of road noise. the first room we had there were cobwebs in the corners, and it opened on to the coffee area so we asked to be moved, which they did. A few niggles with this...

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Thank 260Debbie
Reviewed 3 weeks ago via mobile

This hotel is very nice. Staff are very friendly and the rooms are very big and clean. I felt really comfortable when I got there. I won't give it 5 stars only because of the room service menu, not many options and very expensive, but you have a huge shopping mall round the corner where you can eat whatever you...

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Thank Daniel T
London, England, United Kingdom
Reviewed 3 weeks ago

The staff at this hotel are all fantastic and very amicable. The hotel is very very clean with very comfortable beds and a great shower, I would not use this hotel for a beach location as the nearest is a bit too far, the hotel does not have a pool but there is a fantastic lidos just down the road...

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Thank Matthew E
Reviewed 3 weeks ago via mobile

Great hotel, very clean, fantastic location, has 3 shopping malls in the area, has the Intercambiador Bus Station at a 5min walk. That gives you acces to al the busses of Tenerife, staff is great and helpful, it has a fantastic outside elevator, a spa(jacuzzi, fitness, sauna) at the top floor, included in the room price. Recommend taking the breakfast,...

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Helpful?
Thank Ricardo L
Maspalomas, Spain
Reviewed 3 weeks ago

My trip was fine, I had all amenities right around the corner. The hotel was clean and the bed was good. The staff were helpful and friendly. The rooftop jacuzzi had a spectacular view and though not a lot of bubbles. Breakfast was well sorted. Recommendable for short stays in the Capital of Tenerife. I was take to a restaurant...

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Thank Hipp A
Taunton, United Kingdom
Reviewed 3 weeks ago

We stayed at this hotel for a week in Nov 16 - it is Good City Break Hotel and easy to access location, very comfy beds and free wifi - best rooms are at front and ask for as hight as possible to get better view. Two points - Parking is 12 Eu per day which is not cheap on...

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Thank Chris L
Dublin, Ireland
Reviewed 3 weeks ago via mobile

This hotel was such a surprise! Everything here runs smoothly and everyone is super friendly. Judit was amazing at dinner time even with a full room. The rooms are nice and some of them have an amazing few to the main avenue and the hotel is very well located and it will only take you 2 minutes walking to the...

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Helpful?
Thank Luxrnoi

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Silken Atlantida, located in the new financial and commercial center of the city of Santa Cruz de Tenerife, the capital of the largest of the Canary Islands and on the shores of the Atlantic Ocean. Santa Cruz is an ideal city for walking and shopping, know, love the island cuisine and enjoy the best cultural programming.The Hotel has 144 rooms, which are distributed in 96 comfort, 8 deluxe, 8 junior suites, and a total of 32 rooms on the executive floor "Silken Club." These rooms with great space, light and modern decoration. All offer shower massage, choice of amenities, free safe, free wireless, digital television and double or queen size bed and planta Silken Club also has a separate hall with free Wi Fi internet connection, 24 hours coffee, tea, milk, fresh fruit and pastries, as well as daily newspaper, shoe shine and a pillow menu. A unique product in the capital of Tenerife.The Hotel has seven conference rooms with capacity for up to 400 people, all of them very versatile and equipped with the most modern technology.The Hotel has a Gastrobar where you can enjoy a refreshing suggestive with a selection of wines and champagnes.There is an excellent relaxation area to start or end the day in the hotel terrace where you can enjoy our jacuzzis, saunas, fitness-center or in the solarium, while you can see the best view of the city, likewise, also has ample parking. ... more   less 

Additional Information about Silken Atlantida Santa Cruz

Address: Avenida Tres de Mayo | (corner of Aurea Díaz Flores), 38005 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: $83 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Atlantida Santa Cruz 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Silken Atlantida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlantida Santa Cruz Tenerife/Santa Cruz De Tenerife
Hotel Style:
#2 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#4 Family Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Silken Atlantida Santa Cruz staff and other travellers.
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Newcastle upon Tyne
1 month ago
Bournemouth, United Kingdom
over a year ago

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Questions? Get answers from Silken Atlantida Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay in the suites, they are in a separate block only 1 floor up lots of road noise”
 of 5 bubbles 260Debbie, 19 Nov 2016 | Read review
“Front and High”
 of 5 bubbles chrisleighbrowne, 13 Nov 2016 | Read review
“Top floors for great view from glass lift on outside of building”
 of 5 bubbles fortunanet, 23 Oct 2016 | Read review
“ask for high floors with rooms that offer beautifull views”
 of 5 bubbles roboesGistel, 17 Jul 2016 | Read review
“South side rooms much quieter”
 of 5 bubbles 921sineadd, 28 May 2016 | Read review
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