We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    IBEROSTAR Grand Hotel Mencey

    Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 149*
          USD 149*
          USD 149*
          Traveller (671)
          Room & Suite (328)
          Dining (112)
          Tagoro Family & Fun Costa Adeje
          2,383 reviews
          #26 of 57 hotels in Costa Adeje
           
          Melia Jardines del Teide
          3,706 reviews
          #21 of 57 hotels in Costa Adeje
           
          Hotel Botanico & The Oriental Spa Garden
          1,536 reviews
          #2 of 80 hotels in Puerto de la Cruz
           
          Gran Melia Palacio de Isora Resort & Spa
          6,615 reviews
          #2 of 2 hotels in Alcala
           
          Overview
          • Excellent58%
          • Very good28%
          • Average8%
          • Poor2%
          • Terrible1%
          4 days ago
          “Hotel with great spa”
          1 week ago
          “Excellent ”
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from IBEROSTAR Grand Hotel Mencey
          Special Offer: -10% Mi IBEROSTAR
          Hotel deals
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
          Tagoro Family & Fun Costa Adeje
          2,383 reviews
          #26 of 57 hotels in Costa Adeje
           
          Melia Jardines del Teide
          3,706 reviews
          #21 of 57 hotels in Costa Adeje
           
          Hotel Botanico & The Oriental Spa Garden
          1,536 reviews
          #2 of 80 hotels in Puerto de la Cruz
           
          Gran Melia Palacio de Isora Resort & Spa
          6,615 reviews
          #2 of 2 hotels in Alcala
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 149.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "7dea1696772d4f869e3995d25fe169a7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78852149],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"7dea1696772d4f869e3995d25fe169a7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":151,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":151,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":151,"lowestMetaPrice":149,"highestMetaPriceDisplay":151,"hotelName":"IBEROSTAR Grand Hotel Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdkZWExNjk2NzcyZDRmODY5ZTM5OTVkMjVmZTE2OWE3IiwiQUlLIjoiNmEzMDg3NWFlNTg4NDNlMGFhOTNmNTRlNmU2YjA1MTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 149", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54217993":"TravelocityEWS","78852149":"OrbitzEWS","79855124":"AgodaIB","37199756":"BookingCom","109215982":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (1,719)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 1,719 reviews

          Reviewed 4 days ago

          Although staff at the reception was not always very service-minded, the room with a view over the garden was great. Keep in mind that there can be noisy events in the garden though. The gym is great, with free fitness classes for hotel guests. Also...More

          Review collected in partnership with Iberostar
          Thank Lottizzz
          Hotel's Favourite
          Reviewed 4 weeks ago

          This is a charming hotel in a nice part of the city with very friendly and helpful staff. We had a room overlooking the garden with a balcony that caught the late afternoon sun: perfect! The rooms are simply styled with Gilchrist and Soames toiletries,...More

          Thank K_The_Tourist
          Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel Mencey

          Dear Guest, We want first of all that you know we are really happy that you had such an excellent holiday with us at IBEROSTAR Grand Hotel Mencey and we want to thank you for choosing Tripadvisor as your method for sharing your wonderful experience...More

          Reviewed 1 week ago

          We arrive after 11pm for a one night stay... our flight coming in was very late. We arrived and the staff at the desk were wonderful... we were hungry... they suggested we leave our bags and go directly to the bar where we would still...More

          2  Thank terrilang
          Reviewed 1 week ago via mobile

          This was my second visit and the hotel is fabulous. Great location with good transport links to local areas. Beautiful hotel and grounds which are immaculate and very well maintained. Good attention to customer service. One area for improvement is that I tried to order...More

          Thank Margaret319
          Reviewed 1 week ago

          well, what can i say , i think is one of the best hotel in the island and absolutely excellent quality-price rating. i stay here few times last here for business and is always perfect.Room service is perfect, prices are perfect, room and suites are...More

          Thank FabBiboGentile
          Tagoro Family & Fun Costa Adeje
          2,383 reviews
          #26 of 57 hotels in Costa Adeje
           
          Melia Jardines del Teide
          3,706 reviews
          #21 of 57 hotels in Costa Adeje
           
          Hotel Botanico & The Oriental Spa Garden
          1,536 reviews
          #2 of 80 hotels in Puerto de la Cruz
           
          Gran Melia Palacio de Isora Resort & Spa
          6,615 reviews
          #2 of 2 hotels in Alcala
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Conference Facilities
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 112 - USD 183 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Family Hotel in Santa Cruz de Tenerife
          • #1 Business Hotel in Santa Cruz de Tenerife
          • #1 Romantic Hotel in Santa Cruz de Tenerife
          • #1 Luxury Hotel in Santa Cruz de Tenerife
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 286
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Canary Islands >
          • Tenerife >
          • Santa Cruz de Tenerife
          • Also Known As
          • IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
          Add Photo Photos
          Traveller (671)
          Room & Suite (328)
          Dining (112)
          Pool & Beach (77)
          Hotel & Grounds (564)
          Business Centre & Event Rooms (31)
          Bathroom (26)
          Family and Play Areas (11)
          Nearby
          Occidental Santa Cruz Contemporaneo
          900 reviews
          .10 km away
           
          Hotel Colon Rambla
          527 reviews
          .56 km away
           
          Hotel Taburiente
          554 reviews
          .17 km away
           
          Hotel Principe Paz
          241 reviews
          .75 km away
           
          Nearby Restaurants
          Restaurante Sagrario
          289 reviews
          .11 km away
          Cocina Urbana
          367 reviews
          .11 km away
          Picatostes
          80 reviews
          .30 km away
          Noi Restaurante
          45 reviews
          .20 km away
          Nearby Attractions
          Rambla de Santa Cruz
          209 reviews
          .41 km away
          Museo Historico Militar de Canarias
          144 reviews
          .52 km away
          Iglesia de San Francisco
          96 reviews
          .90 km away
          Circulo de Bellas Artes de Tenerife
          60 reviews
          .85 km away
          Questions & AnswersAsk a question
          DanaOlive
          do you offer free parking for guests?
          2 May 2017|
          Answer Show all 7 answers
          Response from IberostarHoteles | Property representative |
          Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel has a parking (with charge). We... More
          0
          Votes
          Google Translation
          Judy M
          Is there entertainment at night? Are there buses to get to the southern part of the island? If yes, how long does it take to get there?
          17 April 2017|
          Answer Show all 8 answers
          Response from IberostarHoteles | Property representative |
          Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel offers a variety of animation... More
          0
          Votes
          Google Translation
          jesswombwell
          Can anybody let me know how much a taxi from Tenerife south airport to the Iberostar grand hotel mencey is? Or if I book a shuttle from the airport, shall I get it to Santa Cruz port or Santa Cruz?
          14 April 2017|
          Answer Show all 11 answers
          Response from IberostarHoteles | Property representative |
          Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to suggest you to contact our partner Iberoservice for... More
          0
          Votes
          Google Translation
          Room Tips
          "junior suites is the best for price and amenities"
          Read review
          "Higher floors with balcony views of ocean"
          Read review
          "Best rooms overlook the gardens at the rear of the hotel."
          Read review
          "Garden rooms are nicer but if you want to save money the basic rooms are great."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing