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Hotel RF San Borondon

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Hotel RF San Borondon
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241 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

My wife and I stayed here for 12 days in September 2016. From the first few moments we were disappointed. The room was terrible, unbelievably terrible. The mattress was rock hard, the locks on the balcony doors did not work, the curtains were ripped, no air conditioning!, the bathroom window was broken, the hand towels were filthy with black marks,... More 

Helpful?
1 Thank adam l
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Adam I, Thank you for choosing and staying in Hotel RF San Borondon. So detailed comment and opinion is very value to us and other Tripadvisor users. We are happy to know staff treatment and location was to your liking; and on the other hand regret room wasn´t. We recommend to book Studio room and Double room with Pool... More 

Puerto de la Cruz, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 September 2016

Everyone here was very friendly and helpful unfortunately breakfast was third class. Hot food only just warm and quality the worst we have experienced. No pool towels which is unusual and the gym closed the whole time, also has double the rooms than advertised. The area is good so would definitely look around here next time

Helpful?
1 Thank gailsgoss
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear client, Thank you for staying in Hotel RF San Borondon. We are happy to know staff treatment and location were to your liking and regret on the other side inconveniences caused with gym and breakfast. We will continue improving and striving. Kind regards, Aixa M. More 

Tenerife, Spain
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

Good central position, halfway between the town centre & Lori Park (15 mins) & only 5 mins from the beach & the bus station. Recently renovated apartment was clean & had everything we needed, we did have a view of the graveyard, which was not a problem & certainly no noise from the occupants!! Pool area was well maintained &... More 

Helpful?
Thank Graeme B
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Graeme B, Thank you for sharing your opinion about your stay in Hotel RF San Borondon. It is really nice to read so positive comment and we are pleased to know you passed a good Anniversary with us. We hope to welcome you back again and make you repeat your good experience. Kind regards, Aixa M. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016

Spacious suite, with small kitchen, kettle , coffee maker and kitchen utensils. The beds were very comfortable and the sheets brilliant white and clean. The whole hotel is immaculate. The bathroom is lovely - brand new fittings - no fan though, so the humidity in there makes it hot and sweaty, small amounts of mould on the walls, isn't because... More 

Helpful?
Thank Pocoloco17
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Client, Thank you for choosing Hotel RF San Borondon and for sharing your impressions. We are happy to know in general room was to your liking and you had a good time with us. We really effort to try to make each client have a good stay with us, so we thank you for your opinion and punctuation. Management... More 

North Yorkshire
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 December 2015

I had always wanted to stay at this hotel, due to its proximity to a relatives apartment. I was pleased to get a good rate at the time I wanted to go. On arrival at reception, I completed the formalities and then was instructed to take the lift down 2 floors (pool level) and I was greeted by another staff... More 

Helpful?
Thank Imjatanaja
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear client, Thank you for sharing your experience lived in Hotel RF San Borondon. We really do our best to try to comply with the expectations of each of our clients, so it is really nice to know in general hotel was to your liking. We have noted comments about breakfast to continue improving. Hope to welcome you back again... More 

Copenhagen, Denmark
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 November 2015 via mobile

We stayed in one of the new renovated apartments. Not so bug but beautiful done with brand new flooring, beds, bathroom and kitchen. Quiet room towards a small garden and a next door cementery. The hotel also had a brand new pool, 25m, with sunbeds. Theres a small gym and tennis court at the hotel. Its possible to have breakfast,... More 

Helpful?
1 Thank Helle C
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Helle C, Thank you for sharing so nice review about your stay in Hotel RF San Borondon with other Tripadvisor users. We are really happy to know renovated room was to your liking as well as the hotel and staff treatment. It has been a pleasure accommodating you and hope to welcome you back again. Thank you for your... More 

London, United Kingdom
Level Contributor
153 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 19 November 2015

From the moment we arrived the customer service was terrific with great attention to detail, even to the point that without being told they noticed from our passports that it was a birthday and surprised us with a bottle of bubbly in our room, outstanding service. The hotel rooms and grounds were kept extremely clean by the team and the... More 

Helpful?
1 Thank Jonny97
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Jonny, Thank your for taking the time on sharing your opinion about Hotel RF San Borondon. It is really nice to read so positive opinion due to we really effort to try each of our clients take the best experience possible. We are really happy to know your stay was to your liking and you hope coming back. It... More 

norwich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2015

Where do I start about this hotel ... good points : newly refurbished rooms ,friendly and helpful stuff. Bad points: No parking at all, it was a big hassle to park, no internet in the rooms, no entertainment at all , but most of wall FOOD .Food was disgusting no selection at all ,we could hardly find something to eat...Worse... More 

Helpful?
Thank stefan465
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear stefan465, Thank you for staying with us. We really try to comply with the expectations of each of our clients , so we are happy to know staff treatment was to your liking but regret not in general your stay. We have noted your opinion to continue our efforts and improves. Kind Regards, Aixa M. More 

Kaunas, Lithuania
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2015

we spent amazing two days off in that small hotel. the room was extremely big and new decorated. the big white bed and a nice bright bathroom. there was all you needed, minibar included. what we misses it was a airco. we didnt requiry but wasnt a problem, night there are fresh. we would definately go back. btw the breakfast... More 

Helpful?
1 Thank Indre M
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear Indre M, Thank you sharing your opinion about your stay in Hotel RF San Borondon. Your opinion is very value to us and to other Tripadvisor users. We are happy to know you had a good weekend with us and to know you would definitely come back. It will be a pleasure to welcome you again! Kind Regards, Aixa... More 

San Cristobal de La Laguna, Spain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2015

After reading a few reviews, I was a bit anxious but as soon as I arrived my fears disappeared. Reception: When my boyfriend and I arrived, the woman on reception was very helpful and explained everything clearly. Room: When we arrived to the room we were amazed on how clean the room was and lovely modern décor. The bathroom was... More 

Helpful?
Thank JenniferA_EDI
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear JenniferA_EDI, Thank you for sharing your experience lived in Hotel RF San Borondon. We really effort to try to comply with the expectations of each of our clients, so it is really nice to read so positive opinion. We are really happy to know you had a good stay with us and to know you would definitely return. Thank... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
Internet
  • Public Wifi
Services
  • Free Breakfast
  • Concierge

Additional Information about Hotel RF San Borondon

Address: Calle Agustin Espinosa 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $71 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RF San Borondon 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel San Borondon
Hotel RF San Borondon Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Hotel RF San Borondon staff and other travellers.
5 questions
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10 days ago

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Questions? Get answers from Hotel RF San Borondon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with fridge and no sun on windows”
 of 5 bubbles gailsgoss, 9 Sep 2016 | Read review
“most of the rooms have been redone as is the pool. Bear in mind no AC.”
 of 5 bubbles DinoR241, 19 Aug 2015 | Read review
“You should try and get a room as high up as possible facing the Ocean”
  • View over the swimmingpool
 of 5 bubbles cairns2015, 17 Feb 2015 | Read review
“Rooms overlooking Pool and Garden are quieter but are considered "premium"”
  • A very big bed
 of 5 bubbles JohnDH44, 30 Jan 2015 | Read review
“Choose a room with a terrace (balcony) and you'll be able see the sunrise and the beautiful luxuriant garden of the hotel.”
 of 5 bubbles Irina_MC, 5 Jan 2014 | Read review
5 of 5
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