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29/10/2017 30/10/2017
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    Hotel Diamante Suites

    Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife, Spain
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    USD 88*
    USD 91*
    USD 88*
    Traveller (422)
    Room & Suite (268)
    Dining (78)
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    Overview
    • Excellent28%
    • Very good34%
    • Average24%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (599)
    There are newer reviews for Hotel Diamante Suites
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    11 - 15 of 148 reviews

    Reviewed 18 July 2017

    I just came back from my holiday to Puerto de La Cruse in Tenerife. I have stopped in Diamante Suites for a week and really enjoyed myself. I went half board. In terms of food I liked the range of different dishes, you could have...More

    1  Thank Alexandra K
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 19 July 2017

    Dear guest. We really appreciate your kind review, and are looking forward to welcome you next time you come to Puerto de la Cruz. Thanks for your valuable opinion.

    Reviewed 13 July 2017

    Very poor rooms. Not a suite by any standard. Sofa bed was not for for a talk to sleep on, never mind a child! Good is of a very poor quality with stale bread at breakfast. Furniture is dated and work throughout the hotel. Broken...More

    1  Thank mo-jellybaby
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 14 July 2017

    Dear guest. We regret that our sevices and installations were not as you expected. We have a lifeguard, who should be on duty and having an eye on both pools (adults and kids). However, we will analyze with him the reason of your opinion, and...More

    Reviewed 13 July 2017 via mobile

    Me and my family recently stayed here and upon arrival the hotel seemed ok and up to standards, when checking in we were met by a lady called Ana who seemed like she had no time what so ever for us and was very rude,...More

    1  Thank Adam D
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 14 July 2017

    Dear guest. We are deeply sorry, regarding your comments about some members of our staff. This situation should not happen in our hotel, and we will take the necessary actions to avoid this type of behaviours in our hotel. Please, receive our most sincere apologies....More

    Reviewed 12 July 2017

    The hotel itself looks quite nice on first arrival. We had quite a rough flight and the last thing we needed was to be greeted by the rude receptionist. We were immediately made to feel unwelcome. The rooms are very large with plenty of storage...More

    2  Thank Emma D
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 17 July 2017

    Dear guest. Thanks for your comments. We will take them in consideration, and act in consequence. We are sorry that you had all these inconveniences during your stay. However we were happy to welcome you as our guest, and receive this review.

    Reviewed 9 June 2017 via mobile

    Very disappointing stay. I've given one star review as there is no option for zero. Lovely room but that's the only positive. Not a single cup, plate or item of cutlery in sight. No kettle. The all inclusive option was very poor. Breakfast was ok...More

    1  Thank gentleb77
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 12 June 2017

    Dear guest. We regret your disappointment. But in no case do we have detailed that our rooms include a kettle, as well as crockery. Regarding the staff, we apologize if we have not been able to assist you with any request or demand. And, of...More

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    4Dreams Hotel
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    Gran Hotel Turquesa Playa
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    Parque las Flores
    11 reviews
    #52 of 82 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 78 - USD 225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, TripOnline SA, Cancelon, Travelocity, Hotwire, Orbitz, Evoline ltd and Cheap Tickets so you can book your Hotel Diamante Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Hotel Diamante Puerto De La Cruz ,
    • Hotel Diamante Suites Puerto De La Cruz, Tenerife
    Add Photo Photos
    Traveller (422)
    Room & Suite (268)
    Dining (78)
    Pool & Beach (53)
    Hotel & Grounds (242)
    Bathroom (17)
    Family and Play Areas (13)
    Business Centre & Event Rooms (3)
    Nearby
    Parque las Flores
    11 reviews
    .48 km away
     
    Hotel Puerto Palace
    824 reviews
    .53 km away
     
    4Dreams Hotel
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    1.17 km away
     
    Gran Hotel Turquesa Playa
    1,201 reviews
    .34 km away
     
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    Ask a question
    Questions & Answers
    Joanna R
    23 September 2017|
    Answer
    Response from chrispenney2014 | Reviewed this property |
    No shorts or sleeveless tops....smart casual is fine
    0
    Votes
    fieryhair77
    1 August 2017|
    AnswerShow all 4 answers
    Response from Shelliibobs | Reviewed this property |
    Not a lot in the way of entertainment and not much around to keep you entertained I'm afraid!
    1
    Vote
    Simona Z
    19 June 2017|
    AnswerShow all 2 answers
    Response from Ramon V | Property representative |
    Good afternoon. The breakfast is between 07:00 and 10:00 hrs. But there is also the option to have a limited breakfast from 04:00 in the morning ( previous request at reception ). Best regards.
    1
    Vote
    Google Translation
    Room Tips
    "Rooms not fronting onto the road will obviously be a lot quieter and those from level 7 upwards have the best..."
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    "level 6 is restaurant level, level 4 is pool level and level 7 is reception"
    Read review
    "Ask for a room with balcony and ocean view."
    Read review
    "The reception staff are amazing and will help with any issues, if they possibly can"
    Read review
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