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Traveller (164)
Room & Suite (80)
Pool & Beach (8)
Overview
E-mail hotel
Calle San Telmo 18, 38400 Puerto de la Cruz, Tenerife Spain See on map
Name/address in local language
AMENITIES
Public Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
2 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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1 - 5 of 31 reviews
Reviewed 1 week ago

Arrived back yesterday after a super holiday. This hotel has an excellent location being right on the sea front.It is within an easy short walk for drop off and pick up. All members of staff are very friendly, pleasant, courteous and helpful even though they...More

Thank Sheila C
Response from HOTEL SAN TELMO S, Manager at Hotel San TelmoResponded 6 days ago

Dear guest, thank you very much for your good comments on the pool area, our excellent location, the restaurant service and the excellent work of all the staff. In addition, we are pleased to know that you found the facilities comfortable and clean. We apologize...More

Reviewed 1 week ago

Staying at this hotel via travel republic was 50% cheaper than the high rise commercial properties .The staff although with little or no English were all polite professional and did their best to understand our needs. E.g the evening waiter we only asked once for...More

Thank spinneySouthampton
Response from HOTEL SAN TELMO S, Manager at Hotel San TelmoResponded 6 days ago

Dear guest, thank you very much for your good comments about our staff, the restaurant service, the excellent work of all the staff and the fantastic value for money. We apologize for all the inconveniences you found during your vacation here. All the suggestions of...More

Reviewed 7 September 2018

Hotel's standard, in terms of furniture, rooms equipment, the swimming pool is really poor. Would definitely need some refreshment, but at least was clean and tidy. Food at the restaurant was just disgusting. We were searching for edible pieces instead of tasty ones, would definitely...More

Thank Filip K
Response from HOTEL SAN TELMO S, Manager at Hotel San TelmoResponded 7 September 2018

Dear guest, We appreciate that you have taken a few minutes of your time to write this review. We apologize because our hotel has not lived up to your expectations. We regret that you had such an unfortunate experience, as you say, in our hotel....More

Reviewed 11 July 2018 via mobile

Arrived to be put into an internal room after paying £200 to have balcony, it took four days (& they wanted another €10pd!?!) to move after I was told no again but then witnessed a young female couple get a better room instantly and for...More

Thank Jules N
Response from HOTEL SAN TELMO S, Guest Relations Manager at Hotel San TelmoResponded 13 July 2018

Dear guest, Thank you so much for taking the time to write this review and share your experience. We deeply regret the situation with the room, we trust that it has been a misunderstanding and we are happy to know that it was finally solved....More

Reviewed 10 July 2018 via mobile

I had room 210.the best room balcony overlooking rocks n sea.saw bands drummers fireworks dancers all from balcony.breakfast always something for everyone I enjoyed it all even though I only spoke to one English person in the hotel.went to rooftop pool most mornings had it...More

Thank Colleen H
Response from HOTEL SAN TELMO S, Guest Relations Manager at Hotel San TelmoResponded 11 July 2018

Dear guest, Thank your for share your experience at Hotel San Telmo Mar. It seems that you had great holidays enjoying the atmosphere of Puerto de la Cruz and the tranquility and comfort of our hotel! We want to specially thank you your lovely words...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Breakfast included
Concierge
Dry Cleaning
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
91
Price range
USD 40 - USD 84 (Based on Average Rates for a Standard Room)
Also Known As
San Telmo Hotel
,
Hotel San Telmo Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
91
Price range
USD 40 - USD 84 (Based on Average Rates for a Standard Room)
Also Known As
San Telmo Hotel
,
Hotel San Telmo Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (164)
Room & Suite (80)
Pool & Beach (8)
Dining (3)
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Questions & Answers
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Room Tips
"Pay extra for a balcony"
242sheilac
1 week ago
Read review
"You may wish to pay extra for a sea view and balcony"
spinneySouthampton
1 week ago
Read review
"ask for a balcony"
degenerate2012
1 Mar. 2018
Read review
"demand a balcony on the front . otherwise you will get a dark sell"
lukechris2017
17 Dec. 2017
Read review
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