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Traveller (163)
Room & Suite (80)
Pool & Beach (8)
Ratings and reviews
  • Excellent11%
  • Very good24%
  • Average17%
  • Poor15%
  • Terrible33%
5 days ago
“Excellent setting, refurbished rooms nice!”
26 Dec 2017
“Dont expect much...for active people who don't care About hotel stay”
View all reviews
What's included
Public Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Concierge
Free Parking
Air Conditioning
Room Service
Suites
Fitness centre
Kitchenette
2 Star Hotel
View all hotel information
Location and contact
Calle San Telmo 18, 38400 Puerto de la Cruz, Tenerife, Spain
21.8 km to Norte Los Rodeos Airport
181 restaurants are within a 0.5 km radius
2.0 km from Loro Parque
View nearby attractions and restaurants
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Reviews (205)
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1 - 5 of 28 reviews
Reviewed 5 days ago via mobile

Arrived to be put into an internal room after paying £200 to have balcony, it took four days (& they wanted another €10pd!?!) to move after I was told no again but then witnessed a young female couple get a better room instantly and for...More

Thank Jules N
Response from HOTEL SAN TELMO S, Guest Relations Manager at Hotel San TelmoResponded 3 days ago

Dear guest, Thank you so much for taking the time to write this review and share your experience. We deeply regret the situation with the room, we trust that it has been a misunderstanding and we are happy to know that it was finally solved....More

Reviewed 1 week ago via mobile

I had room 210.the best room balcony overlooking rocks n sea.saw bands drummers fireworks dancers all from balcony.breakfast always something for everyone I enjoyed it all even though I only spoke to one English person in the hotel.went to rooftop pool most mornings had it...More

Thank Colleen H
Response from HOTEL SAN TELMO S, Guest Relations Manager at Hotel San TelmoResponded 5 days ago

Dear guest, Thank your for share your experience at Hotel San Telmo Mar. It seems that you had great holidays enjoying the atmosphere of Puerto de la Cruz and the tranquility and comfort of our hotel! We want to specially thank you your lovely words...More

Reviewed 5 May 2018 via mobile

This is our 5 th visit to Puerto de la Cruz and our first to this hotel. It is well placed and the views are amazing. The hotel is reasonably appointed, rooms are clean fresh and most important the beds are comfortable, first hotel here...More

Thank cooksus
Reviewed 1 March 2018

we had problems when we got there sat on coach for over an hour before we set off. the hotel itself was ok except we asked for a smoking room and they put us in the middle of the hotel, if we wanted to smoke...More

1  Thank degenerate2012
Reviewed 20 January 2018 via mobile

We stayed here January 2018 . Went feeling very worried after reading reviews from others! We booked through love holidays and we're contacted 24 hours before our departure to say our hotel had double booked and we were getting a free upgrade to San Telmo...More

1  Thank kay c
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About
Amenities
Top amenities
Pool
Restaurant
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Details
Price range
USD 50 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 50 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (163)
Room & Suite (80)
Pool & Beach (8)
Dining (3)
Questions & Answers
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Room Tips
"ask for a balcony"
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"demand a balcony on the front . otherwise you will get a dark sell"
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"Front balcony room is a good view"
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"Really need a balcony if you can; beautiful views over the bay."
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