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    diverhotel Tenerife Spa & Garden

    Calle Guerrero, 14 | Urbanizacion El Durazno, 38400 Puerto de la Cruz, Tenerife, Spain
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 4
    USD 103*
    USD 99*
    USD 103*
    USD 99*
    USD 103*
    USD 99*
    Traveller (577)
    Room & Suite (222)
    Pool & Beach (75)
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    Overview

    • Excellent22%
    • Very good37%
    • Average20%
    • Poor9%
    • Terrible9%
    Travellers talk about
    Pool
    Restaurant
    Bar/Lounge
    Spa
    4 Star Hotel
    All hotel details
    Hotel Las Aguilas
    929 reviews
    #8 of 80 hotels in Puerto de la Cruz
     
    Hotel Puerto de la Cruz
    955 reviews
    #17 of 80 hotels in Puerto de la Cruz
     
    Hotel Diamante Suites
    504 reviews
    #22 of 80 hotels in Puerto de la Cruz
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago via mobile

    Very poor quality treated like second class citizen. Cocktails if you were paying were beautifully presented but as all inclusive they had no fruit or decoration nothing like the picture on the bar. Pina colada was a slushy from a machine. Food was a let...More

    Helpful?
    Reviewed 1 week ago

    The hotel does not really cater for English guests, so I suggest you brush up on your Spanish. The free WiFi was actually only for 1 hour a day in reception, very disappointed in this day and age, but they will charge €20 per device...More

    Helpful?
    Reviewed 3 weeks ago via mobile

    Had a lovely stay at Diverhotel very clean, beautiful pool and the breakfast was superb with lots of choices. Very friendly helpful staff particularly in reception. The main stayers are elderly Germans who tend to keep themselves to themselves but I felt entertainment was geared...More

    Helpful?
    Reviewed 4 weeks ago via mobile

    Visited with my wife, I'm 36, wife is 27 Bad points- Hotel is quite dated, broken fountains, worn furniture, balcony peeling etc. Vending machine thinks it's okay to charge €2 for a Kit Kat. Makes me want to unplug it and drag it into the...More

    Helpful?
    Reviewed 24 March 2017 via mobile

    Lovely hotel! Situated on the hills overlooking the sea as you walk into the hotel. We were, what I'd deem, at the back of the hotel and we had the pleasure of watching the clouds roll of the mountain, it was beautiful. Unfortunately the scenery...More

    Helpful?
    Hotel Las Aguilas
    929 reviews
    #8 of 80 hotels in Puerto de la Cruz
     
    Hotel Puerto de la Cruz
    955 reviews
    #17 of 80 hotels in Puerto de la Cruz
     
    Hotel Diamante Suites
    504 reviews
    #22 of 80 hotels in Puerto de la Cruz
     
    Parque Vacacional Eden
    525 reviews
    #7 of 80 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • USD 67 - USD 191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Puerto de la Cruz
    • #18 Luxury Hotel in Puerto de la Cruz
    Photos
    Traveller (577)
    Room & Suite (222)
    Pool & Beach (75)
    Dining (60)
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    Questions & AnswersAsk a question
    Clare F
    Hi does the diver hotel provide beach/pool towels?
    28 March 2017|
    Answer Show all 4 answers
    Response from But2nnose | Reviewed this property |
    Yes. You have to leave a deposit though. You get it back at the end.
    0
    Votes
    ladylime
    It the same hotel I stayed at when it was called the Canaria Spa and was very popular with SAGA but they were a chain of hotels and there must have been some sort of problem for one day all the SAGA people were kept in the hotels (the whole chain) until something financial was sorted out. It is a pity because as you said there are few british there and if you travel there alone it can sometimes feel as if you aren't in Spain either. I too faced the goats. They belong to one of the farmers and since before tourists they have been grazing the barranca sides. It found strange to me that we as such an expensive hotel and people with money were right alongside those who had very little at all. I imagine that when the Guanche lived in the caves along the barranco that they took the goats inside for protection. Now of course Tenerife has no water of its own and it has to come from another island. Some of them do flood a bit if there is a huge amount of rain, but not often. The back windows were a lot were, they just looked at the side of the rocks built into the hotel a few feet away. The wasteland at the back was to be houses but the funding came to a stop at some time and only a few roads related to them are left. Did you see the kites and other unusual birds drifting aloft? I quite like the small garden that had music at night, except that I ended up with bits from something each time. The staff usually assume you are German, so one of them spent some time speaking to me in german until I explained to them in Spanish that I was not German! I know a few who wander unknowingly into the nudist area, as they didn't understand the Spanish word for nauralista, which means naked. So we had a laught about that as she was looking for nature and interesting birds! They didn't have chickens there then but they did have a cleaner who had an awful cold and I ended up in bed for a week as a result feeling awful. Yes, it does seem a long way from the town and I was there for carnival so up and down a lot so I doubt I would stay there again. My room was above the restaurant so for at least an hour before say lunch the room smelled of food, in fact it never seemed to go away. I too also saw a lot of young people without an guidance behaving badly. They seem to put them in there when they have no other hotel to put them for some reason as they didn't stay long. Glad to enjoyed it though and I am sorry SAGA no longer use that chain as some of their hotels were really nice. Thanks for your review.
    5 December 2016|
    Answer
    Response from ladylime | Reviewed this property |
    No, no kettle, I can't remember a fridge. They usually have them as it is additional funding for them. They have a strong box if the wardrobe but that is extra. There are some tiny friges you can buy now for say medicines... More
    0
    Votes
    Jenny B
    Hi does anyone know if there is a fridge and kettle in the rooms? I need to keep medication cold and drink something hot before bed. Thanks!
    17 November 2016|
    Answer Show all 9 answers
    Response from emcoleman | Reviewed this property |
    There is a fridge! Me and partner just asked for the key at the desk! 😊 heard some had to pay though
    0
    Votes
    Room Tips
    "Learn Spanish, get earplugs for noise at night"
    Read review
    "People from upper floors were using our terrace as an ash tray. These were the themed childrens rooms so be..."
    Read review
    "Mainly twins, confirm with hotel if you require double"
    Read review
    "Best view, good facilities"
    Read review