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Apartamentos Casablanca

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Apartamentos Casablanca
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1,673 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Reviewed 26 August 2015

Spotlessly clean and well equipped apartment in the north of the island. It has a modest outdoor pool surrounded by an ample supply of sunbeds. Lots to keep children engaged in the form of pool tables, table tennis, archery etc. Friendly and helpful staff, what's not to like. The local saltwater Lido is fantastic and the Siam waterpark for the...

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2Thank David P
Chester-le-Street, United Kingdom
Reviewed 17 August 2015

I have stayed here many times and it just keeps improving, great for families, couples and pretty much anyone. The facilities are great and the staff couldn't be friendlier. Lots to do for kids and the town is lovely. Would recommend a visit to mount tiede.

Review collected in partnership with Jet2holidays
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2Thank davidmarks2015
Sheffield, United Kingdom
Reviewed 13 August 2015

Just returned from the hotel casablanca the hotel is big and very clean and the staff are always willing to help the rooms are very well equipped with everything you need the only downside is the pool is woefully small for the size of the property and it is situated on a very steep hill when you're in the resort...

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Thank lisa c
Chester
Reviewed 11 August 2015

Once again we booked a 1 bed room apartment with a tour operator and then about 6 weeks before our holiday we e-mailed the Casablanca to see what rooms they had available to up grade to and pay locally. The room we requested was fully booked but the reservations staff managed to find us another room similar to the one...

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2Thank Keith E
bristol
Reviewed 7 August 2015

This 3* Hotel could well be a 5*. There is Marble everywhere. The rooms are outstanding. The staff are fantastic And Cleaners do such a through job they should be on twice the wage they are on. There are free activities for both children and grown ups. Also un-like other hotels there is no pressure on you to stay and...

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4Thank wonderfulweather
Zurich, Switzerland
Reviewed 4 August 2015

The apartments have the noise protection of a tent! If you want to sleep in you're in the wrong place. At seven you can hear thru all the floors the other guests moving table and chairs. At eight the noise from the kitchen by handling the dishes and the vacuum cleaner from the housekeeping kicking it against the walls. Who...

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2Thank scoobstyle
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. In such a large complex needs and expectations of each customer are the most varied and we regret not having been able to solve the situations that were not to your liking. Depending on availability the reception could provide a suitable change to a...

Newcastle upon Tyne, United Kingdom
Reviewed 4 August 2015

Me and my son arrived late in the evening and was greeted extremely friendly by the lady on reception. She was very helpful, warm and polite, speaking perfect english. Once in our room the fan was already on so was not too hot and waiting was a complimentary bottle of red wine (something I had never had from package holiday...

Review collected in partnership with Jet2holidays
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2Thank tony_b1985
Aberdeenshire, United Kingdom
Reviewed 31 July 2015

Excellent apartments, stayed for 2 weeks, very comfortable and great professional service and support. 2 bedroom apartments very spacious and can accommodate a family of four easily. Great kitchen facilities, and bedding. Madi service 5 days per week. Beds comfy and large. TV: 8 English speaking channels incl two movie channels. Staff: Very professional, and will arrange car hire and...

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2Thank monz909
bristol
Reviewed 29 July 2015

I would echo previous comments; hotel is clean, staff are helpful and rooms are big. However, the pool is small, there were not always sunbeds available when we visited and the food is fairly basic. There is no Thomas Cook rep in the resort so you need to book excursions through hotel. Everywhere you go you will have people trying...

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3Thank disraeli23
Siena, Italy
Reviewed 29 July 2015

A pretty fine and full accessoired apartments plant. A bit far away from the beach (a stair of 125 steps), but a good sighr all over Puerto de la Cruz. Beware of electronic shops owned by asiatic, they trick you as well.

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Thank Gennaro C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 

Additional Information about Apartamentos Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $52 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Puerto De La Cruz, Tenerife
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#3 Best Value Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Apartamentos Casablanca staff and other travellers.
159 questions
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Questions? Get answers from Apartamentos Casablanca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 5 pool facing was perfect. Some rooms face main road.”
 of 5 bubbles RubyGlasgow, 19 Mar 2017 | Read review
“Blocks 8 to 10 seem to get the sun.”
 of 5 bubbles Margeurita, 13 Mar 2017 | Read review
“As far as we are concerned, all rooms appear satistactory”
 of 5 bubbles AllanC88, 1 Mar 2017 | Read review
“Choose bedrooms away from the main street.”
 of 5 bubbles davidxhobbs, 29 Jan 2017 | Read review
“Ensure it has a balcony (unsure if any come without)”
 of 5 bubbles PebblesDorset, 29 Jan 2017 | Read review
5 of 5