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smartline Teide Mar

Traveller (321)
360
Panoramas (8)
Pool & Beach (57)
Overview
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Poolside Bar
Kitchenette
3 Star accommodation
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Reviews (428)
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All reviews self catering la paz rooms cleaned times a week small fridge freezer small wall ring stove comfortable furniture two twin beds filter coffee machine studio apartment living area fantastic pool the gardens and pool area pots and pans the tv remote control cooking facilities plenty of sunbeds
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11 - 15 of 200 reviews
Reviewed 2 October 2018 via mobile

Restaurant servants are rude and aggressive. These guys have no idea what customer service is and it's a disgrace. I had paid a room for a month and dinner included. One day they suddenly had changed so that water is not included in the meals...More

Date of stay: October 2018
3  Thank aapert
Response from Manuel R, Director de Relaciones con Clientes at smartline Teide MarResponded 20 November 2018

Dear guest, Thank you for your review. We are sorry that you did not like your stay with us. Just to point out that beverages never are included in the normal half board option and we do not feature in any description that beverages are...More

Reviewed 24 September 2018

Chose this hotel as a last minute booking. Catering staff especially helpful and polite ( Jose ) . Apartment beautifully clean and comfortable. Reception staff were able to understand English even though french & german were main language. Situated about 1.5 hours from airport. Food...More

Date of stay: September 2018
1  Thank sselwood1
Response from Manuel R, Director de Relaciones con Clientes at smartline Teide MarResponded 21 November 2018

Dear guest, Thank you ver su much for your kind review and excellent rating. Me and my team are delighted that you enjoyed your stay and that you liked our property as well as the food. It would be a pleasure for us to welcome...More

Reviewed 12 September 2018 via mobile

We came here for a cheap get away. The Hotel/Appartments- It's trying to be both, Although I think I would reccommend using the apartment side rather than the hotel side. The food is mediocre at best- we went B&B but only went for breakfast once....More

Date of stay: September 2018
1  Thank lauradora2014
Response from Manuel R, Director de Relaciones con Clientes at smartline Teide MarResponded 21 November 2018

Dear guests, Thank very much for your kind review and good rating. We are delighted to know that you enjoyed your stay in Puerto de la Cruz and with us. Just to point out that we ask for a deposit for the remote controller because...More

Reviewed 27 August 2018 via mobile

To me a good holiday means a nice pool area and sun beds, this hotel had neither, the sun beds are rigid and if they have 50 sun beds they have 10 mattress toppers, not a parasol in sight, even though it advertises they have...More

Date of stay: August 2018
2  Thank macey8
Response from Manuel R, Director de Relaciones con Clientes at smartline Teide MarResponded 28 August 2018

Dear guests, Thank you very much for your review and for having been our guests. We are sorry that we did not meet your approval . We take of course into account your comments. Actually, we do have lot of trees in our garden providing...More

Reviewed 19 August 2018 via mobile

Went with our 12 year old son. The rooms are a bit tired and could do with modernising but are kept very clean. There is nocleaning provided on Wednesday or Sunday. My bed was extremely uncomfortable and I asked for a new mattress which was...More

Date of stay: August 2018
1  Thank Ian011
Response from Manuel R, Director de Relaciones con Clientes at smartline Teide MarResponded 21 November 2018

Dear guests, Thank you for your review. We can appreciate that there are both negative and positives points for you. However, we hope that you did enjoy nevertheless you holiday. We take of course notice of your comments. Thank you for your visit and should...More

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About
Description
Teide Mar is located nearby center of La Paz, the most popular residential areas of Puerto de la Cruz with interesting sights, shops, bars and restaurants. Puerto de la Cruz is reachable within walking More distance. A beautiful place with a fishing harbor an nice old town centre with colonial buildings- • 4,000 m2 of lush subtropical garden area • In the near of the centre of Puerto de la Cruz • Special senior activities and facilities • Adults friendly Accommodation Teide Mar offers 257 junior suites with a combined bedroom and living room. The junior suites are designed with senior guests in mind, with for example higher beds, long shoe horn and easy opening wardrobes. The hotel also offers store space for scooters and walkers. Room types available: • Junior suite (approx. 36,5 m2 including balcony) with standard view for 2-3 guests • Junior suite (approx. 36,5 m2 including balcony) with pool or garden view for 2-3 guests Room facilities: • Furnished balcony • Single beds (in most junior suites with duvet beddings and reading lamps • Double bed (grand lit) (in a few junior suites) (only upon request) with duvet beddings and reading lamps • Extra bed type: Sofa bed • TV with satellite channels (flat screen 32 inches) (free of charge; Remote control with deposit) • Safe (against charge) • Telephone • Kitchenette • 2 hot plates • Coffee machine (filter – German coffee) • Kettle • Kitchen equipment (basic) • Fridge • Dining place • Bathtub with shower (with small steps for easier access) • WC • Hairdryer Cleaning 5 times per week, change of linen 2 times/week, change of towels 3 times/week. Food & Beverage smartline Teide Mar offers a buffet restaurant and both inside bar and pool bar. Restaurant & bar facilities: • Buffet restaurant • Bar • Pool bar The hotel offers the following meal plans: • Self-Catering • Bed & Breakfast • Half board Breakfast (8 a.m. – 10 a.m.); lunch (1 p.m. -3 p.m.) and dinner (7 p.m. – 9 p.m.) are served in the buffet restaurant. Pool & Beach The hotel provides its guest a 100 m2 large pool, which is heated to approx. 22-24 degrees during November till March. Sun loungers by the poolside and parasols on the grass are available free of charge. The pool is equipped with steps, a ladder and a hand rail for easy access. Guests can additionally can relax in the 4. 000 m2 botanical garden, which lays 500 meters from the hotel or indulge theirself with a massage which is organized by Thomas Cook host (against extra charge). In the west of Puerto de la Cruz you will find the 260 meter long Playa Jardin with black lava sand. Next to the Lago Martianez area you will find an additional beach, "Playa Martianez", also with black lava sand which is typical for this island. Sports, Relaxation & Entertainment smartline Teide Mar has a special senior program, including walking tours, yoga and other activities - arranged by the Thomas Cook host in the hotel (all at an additional charge). Furthermore, guests have the have the choice between the following various activities: • Tennis court (against charge) • Pool table (against charge) • Yoga – organized by the Thomas Cook host (against charge) • Nordic walking tours – organized by the Thomas Cook host (against charge) • Afternoon coffee party in one of the local coffee shops - organized by the Thomas Cook host • Shopping tours - organized by the Thomas Cook host • Singing groups - organized by the Thomas Cook host • Weekly wine degustation – organized by the Thomas Cook host (against charge) • Game room to play cards or bridge* • TV room* • Reading room * *) Please note that the game room for playing cards, the TV room and the reading room is one sole room Internet • Free Wi-Fi throughout the whole hotel • Stationary computers available (against charge) Additional Information • Please note: Hotel is recommended for 16+ • Reception • Elevators • Mini market • Self-service laundry–against charge • Medical center – across the road • Dog friendly (up to 4kg) – upon request • Parking facilities available in the nearby streets of the hotel – free of charge Contact Teide Mar Calle Acevinos, Urb. La Paz 6 Spain , Tenerife 38400 Puerto de la Cruz Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Bar/Lounge
Kids pool
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
257
Price range
USD 45 - USD 92 (Based on Average Rates for a Standard Room)
Formerly known as
Apartamentos Teide Mar
Also Known As
Teide Mar Apartments Hotel Puerto De La Cruz
,
Smartline Teide Mar Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Best Value
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
257
Price range
USD 45 - USD 92 (Based on Average Rates for a Standard Room)
Formerly known as
Apartamentos Teide Mar
Also Known As
Teide Mar Apartments Hotel Puerto De La Cruz
,
Smartline Teide Mar Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (321)
Room & Suite (138)
Pool & Beach (57)
Dining (34)
Amenities (9)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Jenni C
22 January 2019|
Answer
Response from Tommis_places | Reviewed this property |
Have a great Journey!
0
Votes
WeBsterRx
13 August 2018|
AnswerShow all 2 answers
Response from Ian011 | Reviewed this property |
Although kids are welcome it is mainly French and all the kids entertainment is in French. Ball games and inflatables are not allowed in the pool. There is a small playground with swings and a climbing frame.
1
Vote
princesone42
1 February 2018|
AnswerShow all 3 answers
Response from Daisy1964223 | Reviewed this property |
Hi, unfortunately there is no cooling system in the apartments. Sorry.
1
Vote
Room Tips
"Try for facing the pool"
qwertybfuz
27 Nov. 2018
Read review
"Go for a room with a pool view (this is an extra 9 Euro per night), higher floors are quieter."
FostersFriends
20 Oct. 2018
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"Room with view to pool and Teide"
BennyDanmark
3 Oct. 2018
Read review
"Apartment was on fourth floor with a lovely balcony"
sselwood1
24 Sep. 2018
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