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H10 Tenerife Playa

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H10 Tenerife Playa
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1,527 Reviews from our TripAdvisor Community

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Showing 892: English reviews
DARLINGTON
Reviewed 26 June 2014

We have stayed in the H10 Tenerife player 7 times, needless to say we like it…. The staff are very friendly & polite the majority of them have worked there for years, with some guests visiting twice each year for over 20 years The hotel entrance is very flat so is a favourite for the elderly visitor, the promenade outside...

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3Thank bonbon1Darlington
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments and suggestions in Tripadvisor, which we will keep in consideration. We will be pleased to talk to you in September about your good suggestions. Looking forward to welcoming you, we remain Yours faithfully Alfonso E. Peinado Director

Helston, United Kingdom
Reviewed 25 June 2014

We've just come back from a last minute break in Tenerife. We stayed at the H10 Tenerife Playa which exceeded our expectations. The only negative comments we have is that the dress code for dinner was not adhered to with both men and women turning up in shorts and there were not enough sunbeds. Although we had to vacate our...

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5Thank Carol B
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your good comments in Tripadvisor. We are pleased you found the hotel service as you expected, and that you intend to come back. We hope to be able to offer an improved service during your next visit, in the aspects you indicate. Looking forward to welcoming you soon again, we remain Yours faithfully Alfosno Peinado...

Lydney, United Kingdom
Reviewed 25 June 2014

My husband has been using this hotel for 18 years and me for 9 years, all the staff are most helpful and friendly, day time entertainment great (especially Miranda) evenings are good too. Something for everyone. Please of choice for food, and the bar and restaurant by the pool excellent, and good value for money. The rooms are a little...

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3Thank Maureen H
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for writing your good comments and suggestions in Tripadvisor, which we will share with all the staff. We are pleased you enjoy our hotel so much, and that you keep on coming so often. We are looking forward to welcoming you on your next visit. Best regards Alfonso E. Peinado Director

ALCESTER
Reviewed 25 June 2014

Been to Tenerife playa a couple of times last time being 2006 and nothing much has changed in the rooms they are updating slowly but surely but rooms very clean and beds comfortable. We opted for bed and breakfast as find half board limited on choice and we knew there were lots of places along the promenade to eat and...

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Thank EMMA S
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments and suggestions in Tripadvisor, which will be very useful for other travellers. We are pleased you enjoyed your room so much, and we hope you will soon come and visit us again. Best regards Alfonso E. Peinado Director

Jerusalem, Israel
Reviewed 22 June 2014

nice hotel, good breakfast, average rooms, not expensive Problem: no parking place, and no access for a car, so you need to find a parking place far away, and take all your luggage walking to the hotel.

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2Thank Amir S
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you very much for your comments in Tripadvisor. We are pleased you enjoyed the hotel in general, and we will consider your suggestions about the parking, a matter we are working on to improve our service. We hope you will visit us again in the future. Best regards Alfonso E. Peinado Director

Walsall, United Kingdom
Reviewed 22 June 2014

Very disappointed The reception staff were not very helpful. Bedrooms need refurbishing Cockroach in our room , balcony very small, Room safe 40 euros for 2 weeks. No Thomas cook rep at Puerto de la Cruz you have to phone or go to office when the office is open?? notice in the office window in German. Waited at the Airport...

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5Thank GLYN R
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are sorry you did not enjoy your holidays, and we apologize for the any inconveniences. We will keep your suggestions in consideration. Best regards Alfonso E. Peinado Director

Reviewed 16 June 2014

My husband and I stayed at the H10 Tenerife Playa for 7 nights and we can definitely say that we enjoyed ourself very much. The hotel facilities and customer service quality exceeded our expectations. We booked in with Thomas Cook and where extremely disappointed with them. We had to wait at the airport for 20mins for our transfer. Two Thomas...

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2Thank Sonia A
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased to know that you enjoyed your holidays with us, and we will keep you suggestions in consideration. We hope you will soon come and visit us again. Best regards Alfonso E. Peinado Director

Dumfries, United Kingdom
Reviewed 13 June 2014 via mobile

Friendly hotel. Fantastic location. Plenty of variety in food never short of anything to eat. Pool area lovely. Only one complaint, the balconies looking out to the sea aren't very wide but apart from that no complaints.

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2Thank A C
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for writing your opinion in Tripadvisor. We are pleased to know that you enjoyed your holidays here with us, and we hope you will soon come and visit us again. Best regards Alfonso E. Peinado Director

Leeds, United Kingdom
Reviewed 5 June 2014

I visited this hotel on Sunday 27th. April 2014 for a seven day all inclusive holiday, we arrived about midnight but on the following Sunday at midday we were informed that the all inclusive part of the holiday terminated. You pay for seven days but receive six and half days. In my opinion this is robbery. The manager is not...

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8Thank Keith470
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are sorry about the misunderstanding occurred; we would like to give you some explanations about the service you received, and we would be very pleased to receive your e-mail address or telephone number at the following e-mail: h10.tenerife.playa@h10hotels.com We would be very pleased to contact you. Best regards Alfonso E....

Belper, United Kingdom
Reviewed 4 June 2014

Having recently returned from a three week holiday in H10 Tenerife Playa , I wish to say how much we all enjoyed our stay (party of three) The staff of restaurant ,bars ,reception and housekeeping were very helpful and attentive to all our needs. special thanks to dining room staff who gave my 97yr old mother lots of daily help.Much...

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3Thank PatJE2014
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you very much for your kind comments in Tripadvisor. We are really pleased to know that you and your mother spent a nice holiday here with us, and that you were happy with the service and felt confortable, especially in the restaurant. We hope you will soon come back, as we will be very pleased to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $102 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#6 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from H10 Tenerife Playa staff and other travellers.
143 questions
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Questions? Get answers from H10 Tenerife Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be afraid to ask”
  • View from room
 of 5 bubbles davidwF5117PQ, 25 Feb 2017 | Read review
“Avoid rooms 336 to 346 with a partial sea view”
 of 5 bubbles Foodie61Bury, 24 Feb 2017 | Read review
“in winter rooms facing sea can be somewhat cooler, warmer on poolview side. Larger suites on higher level.”
 of 5 bubbles jockmcneil, 20 Feb 2017 | Read review
“Room (717) is a corner room which offers more of a view, the higher the floor the better... 10 floors.”
 of 5 bubbles SteveP830, 15 Feb 2017 | Read review
“pool view gets the sun”
 of 5 bubbles delilah83, 12 Feb 2017 | Read review
5 of 5