We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

H10 Tenerife Playa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
H10 Tenerife Playa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,556 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for H10 Tenerife Playa
See the most recent reviews
Showing 912: English reviews
London, United Kingdom
Reviewed 22 February 2015

Stayed for 5 nights from 15th Feb. Check-in was hassle free and reception staff very polite and helpful. Room was located on 2nd floor which overlooked the swimming pools which was nice. The rooms were are decent size and clean. Bed's were quite comfy but the pillows could of been better. We stayed half board, breakfast was good with plenty...

 Report
Helpful?
3Thank SteliosKaza
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed the hotel in general, and we hope that you will choose it again in case of another visit to Puerto de la Cruz. Best regards Alfonso E. Peinado Hotel Manager

Exeter
Reviewed 12 February 2015

We stayed here as part of a half-board package holiday with Skytours (Thomson). Check-in was efficient, with a free glass of cava while we were waiting. We had room 344. This is a 3 bed room on the 3rd floor, nice and roomy but with possibly one of the worst views in the whole hotel. The room is just above...

 Report
Helpful?
12Thank BrianRelax
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are pelased you enjoyed the food and the restaurant, and we are sorry for the inconveniences with your room, which we would have changed without any problem. . We hope you will visit us soon again. Best regards Alfonso E. Peinado Hotel Manager

Sidcup, United Kingdom
Reviewed 11 February 2015

Having previously stayed at the stunning H10 White Suites in Lanzarore, our expectations for this place were high. Sadly, we were left wondering how they both have the same 4 star rating. The hotel is very well located, but once inside, it hardly fills you with confidence when you see plaques in reception proclaiming that the place won a gold...

 Report
Helpful?
5Thank Michael A
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor. We will keep them in consideration for future projects, in order to improve the hotel and the service. Best regards Alfonso E. Peinado Hotel Manager

Leeds, United Kingdom
Reviewed 10 February 2015

Many people go back to this hotel for a good reason. You get well looked after, it's well appointed at the sea front and the beds are very comfortable to get a good nights sleep.The people that go to this hotel are very friendly and the daytime activities put on by the hotel for those that want to take part...

 Report
Helpful?
2Thank michael k
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor, which we will keep in high consideration in order to improve our service. Best regards Alfonso E. Peinado Hotel Manager

Avebury, United Kingdom
Reviewed 7 February 2015

We 1st visited Tenerife at the same time last year, staying in a hotel with free shuttle bus to the town centre. However, I found it too far, pre-knee replacement, & restricted my outings on foot :( On the promenade overlooking a surf beach, with natural pools, H10 is my ideal location; being able to enjoy 'people watching' and sea-views...

 Report
Helpful?
5Thank AlMel27
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are pleased you enjoyed the location of the hotel, and we are sorry with the inconvenience of your Junior Suite Privilege, which we would have changed to another one without any problem. We understand that, some evenings, there might be a number of people which use to eat at the...

Scotland
Reviewed 4 February 2015

My review of this hotel is broadly the same as others on this site. We usually stay in South Tenerife but we got a really good late deal with Thomson/Airtours for 10 days from Edinburgh to this hotel and resort and did not regret it one bit. The hotel faces directly on to the sea and the magnificent Lido. The...

 Report
Helpful?
19Thank SKIINGScotland
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays, and we are sure that all your description about the hotel and Puerto de la Cruz and its services and attractions will be very useful for other travellers. We hope you will visit Puerto de la Cruz again and will choose our hotel...

Reviewed 2 February 2015 via mobile

This hotel was very well presented and looks pretty amazing from first impression turning up, the staff wasn't particularly friendly or helpful though when originally greeted but this might of just been a stressful time for them and for us due to our terrible start to the holiday not concerning the hotel. The staff ended up being very friendly and...

 Report
Helpful?
6Thank Shane H
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor, which will be very helpful for us to improve our service. We hope that you will come and visit us again for another holiday. Best regards Alfonso E. Peinado Director

UK
Reviewed 31 January 2015

We have just had a two week stay in the hotel playa. It was lovely I honestly can't understand anyone leaving a negative feedback . The food was really very good and a good choice.The restaurant is run like a well oiled machine.with me being in a wheelchair they reserved me a table so I didn't have to mess about....

 Report
Helpful?
4Thank linnyloouk
Chichester
Reviewed 29 January 2015

My husband and myself stayed here last October, our first visit to Tenerife. The staff were helpful, warm and friendly. Our room was superb, the food delicious and the waiters polite and welcoming each day, even helping me to improve my Spanish! I was so impressed that I'm returning on my own again this year 2015 knowing that I'll be...

 Report
Helpful?
4Thank MarisolChichester
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed the hotel and our services, and we are glad to know that you will come and visit us soon again. We are looking forward to welcoming you. Best regards Alfonso E. Peinado Director

Norwich, United Kingdom
Reviewed 27 January 2015

I just wanted to thank you and your staff for a wonderful holiday. This was our 12th consecutive year in your lovely hotel and we have already booked for 2016. We found everything in the hotel to be excellent. We were greeted warmly by Sandra on arrival and the whole reception staff are a joy to deal with. The room...

 Report
Helpful?
4Thank MartinWanger
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Mr. Wanger, thank you for your kind comments in Tripadvisor, that we will share with all the staff. We are pleased you enjoyed your holiday and the services of the hotel, and we are pleased to know you have already booked to come back next year. We are looking forward to welcoming you soon again. Best regards Alfonso E....

1,102 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (846)
Viewed
Pool/Beach Area (107)
Viewed
Dining (46)
Viewed
View from Room (89)
Viewed
Hotel & Grounds (137)
Viewed
Family/Play Areas (14)
Viewed
Room/Suite (67)
Viewed
Bathroom (30)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (352)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (250)
Viewed
Amenities (30)
Viewed
Beach (3)
Viewed
Double Room with View of Pool (45)
Viewed
Pool (15)
Viewed
Privileged Junior Suite (63)
Viewed
Dining (51)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto de la Cruz hotels
0.9 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,492 reviews
0.2 km away
Catalonia Las Vegas
Catalonia Las Vegas
#13 of 80 in Puerto de la Cruz
1,635 reviews
1.4 km away
Hotel Puerto Palace
Hotel Puerto Palace
#10 of 80 in Puerto de la Cruz
746 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Hotel Riu Garoe
Hotel Riu Garoe
#1 of 80 in Puerto de la Cruz
701 reviews
0.2 km away
Valle Mar
Valle Mar
#12 of 80 in Puerto de la Cruz
297 reviews
0.5 km away
Apartamentos Casablanca
Apartamentos Casablanca
#4 of 80 in Puerto de la Cruz
1,664 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $120 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity and Expedia so you can book your H10 Tenerife Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#7 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from H10 Tenerife Playa staff and other travellers.
149 questions
Ask a question

See all questions (149)

Questions? Get answers from H10 Tenerife Playa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views sea view rooms we were in 621 side sea view but good”
 of 5 bubbles 32johno, 22 Mar 2017 | Read review
“rooms on higher floors have more natural light on the poolside”
 of 5 bubbles danny_BCN, 18 Mar 2017 | Read review
“High floor overlooking the sea.”
 of 5 bubbles 79ken79, 13 Mar 2017 | Read review
“We had a nice twin room overlooking the garden, which was quiet and shady”
 of 5 bubbles chr210, 13 Mar 2017 | Read review
“449 - It's perfect!”
  • View from room 449!
 of 5 bubbles CJBKB, 13 Mar 2017 | Read review
5 of 5