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    Hotel Puerto Palace

    C/. Dr. Celestino Cobiella Zaera, 38400 Puerto de la Cruz, Tenerife, Spain
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    Best prices for your stay
    07/08/2017 08/08/2017
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    USD 133*
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    Traveller (519)
    Room & Suite (255)
    Pool & Beach (121)
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    Overview
    • Excellent25%
    • Very good55%
    • Average15%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “town centre” (12 reviews)
    “pool area” (14 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    4Dreams Hotel
    366 reviews
    #18 of 80 hotels in Puerto de la Cruz
     
    H10 Tenerife Playa
    1,669 reviews
    #9 of 80 hotels in Puerto de la Cruz
     
    Sol Costa Atlantis
    1,768 reviews
    #11 of 80 hotels in Puerto de la Cruz
     
    Hotel Botanico & The Oriental Spa Garden
    1,598 reviews
    #2 of 80 hotels in Puerto de la Cruz
     
    Rooms
    7 Aug.8 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (796)
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    There are newer reviews for Hotel Puerto Palace
    See the most recent reviews

    11 - 15 of 160 reviews

    Reviewed 14 March 2017

    Went for Happy Hour between 5 & 6 pm,most days & went for a drink sometimes in the evening. Sometimes we sat outside by the pool or n the bar. Lovely Sangria & cocktails. The staff efficient & friendly. Manu was so helpful & friendly....More

    Thank PinkChampers1
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 15 March 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 8 February 2017 via mobile

    Needing a break with my sister we chose this holiday and booked with B.A. It looked lovely and seemed to offer all we wanted. On arrival we were met by an incredibly rude and officious woman on reception who was about as helpful as a...More

    6  Thank Emma D
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 21 February 2017

    Dear ladies. First of all, I must kindly ask you to accept my apologies for not having been able to satisfy your expectations and needs. Our client's satisfaction is always our main priority so it is very disappointing for us to know that you did...More

    Reviewed 29 January 2017 via mobile

    Not long back from here, definitely not a place to stay if you don't have a car as it's a bit of a walk into the centre, meals are not great to say the least, room doesn't come with kettle! Definitely not the type of...More

    4  Thank Han6777
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 9 February 2017

    Dear Clients First of all, I must kindly ask you to accept my apologies for not having been able to satisfy your expectations and needs. Our client's satisfaction is always our main priority so it is very disappointing for us to know that you did...More

    Reviewed 22 January 2017

    Friendly stuff, good meals. Distance to the beach is about 2 Kilometers, a shuttle bus is availible two times day. Avarage age of other guests is estimated seventy years. No location for party people.More

    3  Thank w_depe
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 26 January 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 4 November 2016 via mobile

    Love this place I'm in the middle of a fantastic holiday and already looking to book again next year I can't say enough about this place top hotel in a great location lovely setting and friendly staff I would recommend to anyoneMore

    2  Thank shirley22572
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 16 November 2016

    Dear Clients. First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    4Dreams Hotel
    366 reviews
    #18 of 80 hotels in Puerto de la Cruz
     
    H10 Tenerife Playa
    1,669 reviews
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    Sol Costa Atlantis
    1,768 reviews
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    Hotel Botanico & The Oriental Spa Garden
    1,598 reviews
    #2 of 80 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 68 - USD 91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Puerto de la Cruz
    • #10 Family Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, ACCOR, Hotels.com, Priceline, Booking.com, Travelocity, Hotwire, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Hotel Puerto Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Puerto Palace De La Cruz ,
    • Hotel Puerto Palace Puerto De La Cruz, Tenerife
    Add Photo Photos
    Traveller (519)
    Room & Suite (255)
    Pool & Beach (121)
    Dining (48)
    Hotel & Grounds (379)
    Bathroom (16)
    Family and Play Areas (13)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Gillian S
    15 July 2017|
    Answer
    Response from itsnoemis | Reviewed this property |
    Yes, it has the area on the roof. So it doesn't "bother" the other guests of the hotel.
    0
    Votes
    bernie283
    27 June 2017|
    AnswerShow all 2 answers
    Response from PinkChampers1 | Reviewed this property |
    Sorry not sure as I did not stay there,just went fir drinks. E mail them and ask. Lovely pool there. X
    1
    Vote
    Room Tips
    "The room facing pool was one which we opted"
    Read review
    "every room has ants and mould. First or 5th floor. Stay in another hotel."
    Read review
    "Not worth the money!"
    Read review
    "Ask for either a sea view, or a mountain view, which ever you prefer."
    Read review
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