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    Marquesa Hotel

    Calle Quintana 11-13, 38400 Puerto de la Cruz, Tenerife, Spain
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (183)
    Room & Suite (35)
    Dining (19)
    Overview

    • Excellent20%
    • Very good34%
    • Average24%
    • Poor11%
    • Terrible8%
    Travellers talk about
    Pool
    Restaurant
    Bar/Lounge
    Free Internet
    3 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews lovely old hotel clock chimes pedestrianised area original place terrace overlooking the square fabulous scenery worked incredibly hard open terrace traditional music church bells roof top pool atlantic waves stay there again stayed here for two weeks wooden balconies every evening the main square perfect location bed and breakfast watch the world
    Reviewed 1 week ago

    We were pleasantly surprised at our room..spacious,spotless and comfortable. The bed was huge..clean and comfy too. Shower was quite powerful..cleaning staff were very polite and friendly. Breakfast was ideal..I prefer Continental..cereal,breads,croissants, pastries etc..yoghurt was delicious. English breakfast was available too..not real bacon tho.. the dining...More

    Helpful?
    Response from Director D, Hotel Director at Marquesa Hotel

    Dear Guests, we thank you very much for your comments. We are very glad to hear that you enjoyed so much your stay in Marquesa Hotel and Puerto de la Cruz. We are changing the menu of La Marquesa terrace which is located on the...More

    Reviewed 2 weeks ago

    We stayed in Hotel Marquesa which is a lovely old hotel built in the 1800 century. The room decor was stark and basic, disappointing compared to the rest of the hotel. Staff were very helpful and it would have been grand if they knew how...More

    Helpful?
    Response from Director D, Hotel Director at Marquesa Hotel

    Dear Customer, thanks for your comments. We are renovating our rooms so that tradition and modernity are compatible. We hope that next time try the food of our terrace restaurant, located in the middle of the promenade and with live music. It is a pleasant...

    Reviewed 2 weeks ago

    Lovely old hotel with a nice charm. We stayed half board and the food was a buffet style, so you will never go hungry. The baked beans at breakfast were not very hot, but they provide a microwave, so no issues. We initially had a...More

    Helpful?
    Response from Director D, Hotel Director at Marquesa Hotel

    Dear Mr. Clive, Thank you for your kind comments. We are pleased that the efforts of our staff have made that holiday have fulfilled your expectations. We look forward to welcome you if you decide to return Tenerife Kind regards Mª Victoria Gómez Hotel Marquesa...

    Reviewed 4 weeks ago

    The room was clean, and all the facilities worked. The view was not great; I got a room on the inside of a small quadrangle, but as I was off hiking most of the time, that was not important. The breakfast was good if you...More

    Helpful?
    Response from Director D, Hotel Manager at Marquesa Hotel

    Dear Guest, We appreciate your opinions about our establishment that are always positive to be able to improve. It is a hotel that in the old town does not have exceptional views only in some rooms given the number of buildings that are around. This...More

    Reviewed 15 February 2017

    Hi, we booked two rooms, first for me and my brother, twin room and another one double room for my parents. First of all our keys didn't work, but okay, everything can be. The main problem was, that this hotel located in the city centre,...More

    Helpful?
    Response from Director D, Hotel Manager at Marquesa Hotel

    Dear Guests, We felt very sorry that the rooms did not live up to their expectations. The rooms are being renovated little by little due the hotel is full and sometimes we can not finish the works planned in them. In the future we will...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Multilingual Staff
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (183)
    Room & Suite (35)
    Dining (19)
    Pool & Beach (6)
    Nearby
    Nearby Restaurants
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    535 reviews
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    Nearby Attractions
    Plaza Charco
    1,264 reviews
    .19 km away
    Iglesia de Nuestra Senora de la Pena Francia
    233 reviews
    .06 km away
    Historico Muelle Pesquero Puerto de la Cruz
    56 reviews
    .14 km away
    Playa San Telmo
    61 reviews
    .27 km away
    Questions & AnswersAsk a question
    Marion R
    Has anyone had problems with this hotel having booked thru Love Holidays..I was worried at reviews so emailed the Marquesa a couple of days ago..seems we will not be getting the double room with balcony we booked..people who paid more are getting them We can't cancel because I paid in full to Love Holidays..we are due to go in 3 weeks
    13 February 2017|
    Answer Show all 3 answers
    Response from AgaMaga | Reviewed this property |
    Hello, we went threw teletex and everything was as arranged. You get what you pay for. Depends what are your expectations & what are your worries?
    0
    Votes
    annie2london
    Where can you park please
    19 January 2017|
    Answer Show all 3 answers
    Response from lindahird | Reviewed this property |
    I'm not sure about this, the hotel is on a pedestrianised street. The bus dropped us at the corner , about 30yards from the hotel entrance. Parking in that street was available for short periods of time. Car parks are about... More
    0
    Votes
    10beginner10
    Does every room have a balcony please?
    28 December 2016|
    Answer Show all 3 answers
    Response from lindahird | Reviewed this property |
    No I don't believe so
    1
    Vote
    Room Tips
    "make sure you get a balcony or terrace facing the front of hotel.."
    Marion R, 10 days agoRead review
    "I would choose a room that was not at the back of the hotel as it was very noisy in the early morning..."
    Caoimhe17, 14 days agoRead review
    "Ask for one with a view. However, those facing the street may be noisier."
    tootingtraveller2016, 1 month agoRead review
    "Pay for a balcony"
    lkeene2015, 1 month agoRead review
    "I had a dreadful view no view only piping and a wall"
    CorkBluebell, 2 months agoRead review
    "You take pot-luck thin walls"
    BillNorthumberland, 2 months agoRead review
    "Front of the hotel facing the church square, new wing"
    Emma P, 2 months agoRead review
    "Make sure the works on the street are finished!"
    berawA69, 5 months agoRead review
    "not all rooms have balconies rooms 201-202-203 did so good choice"
    summerwine33, 5 months agoRead review
    "Rooms on the north have better view (Church, Teide,) but are also much noisier because of reconstruction and..."
    Anna J, 6 months agoRead review
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