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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden
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1,494 Reviews from our TripAdvisor Community

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Showing 917: English reviews
Liverpool, United Kingdom
Reviewed 2 weeks ago

We have just had yet another blissful holiday at Hotel Botanico. Nothing is too much trouble for the staff. They are, without exception, efficient, courteous, friendly and most have a great sense of humour. We love the choice of three restaurants for dinner: our favourite is the Parrilla (Spanish style) but we also had two great meals in the Oriental...

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Helpful?
Thank MAAGHI
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Maaghi, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home on...

Reviewed 3 weeks ago

Nothing is too much for this hotel. They respond very quickly to any concerns and ensure your stay is comfortable and enjoyable. The gardens are beautiful and lovely to walk around. Obliging and friendly staff.

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Helpful?
Thank Deanna H
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Deanna H, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed The gardens and our friendly staff For all the staff...

London
Reviewed 3 weeks ago

We emailed the hotel prior to arrival to request an upper floor room. Upon arrival we were informed that we had been upgraded to a pool view (which we had already booked anyway). However room 251 allocated was on the 2nd floor and the view blocked by a very large tree immediately in front of the balcony which blocked out...

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1Thank FiveStarSoni
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear FiveStarSoni, We would like to thank you for your comments on this Tripadvisor´s website and to let us know your feedback regarding your recent stay in Hotel Botánico & The Oriental Spa Garden. We are happy that you relished the friendliness of the staff, the service that cannot be faulted, the well laid buffet, and we are pleased to...

Bramhall, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Jet2holidays
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Thank vincentalderman
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Guernsey, United Kingdom
Reviewed 3 weeks ago

My husband and I took advantage of our teenage son going on a ski trip with his school to have a five night stay at the Hotel Botanico. We arrived stressed out from work and I had a heavy cold. We left 5 days later feeling completely rejuvenated. All the staff without exception were wonderful - friendly, courteous and patient...

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Helpful?
1Thank CricketMum_12
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear CricketMum_12, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. We are pleased to know that you have enjoyed you special staff service, the Spa, the gastronomic experience with us and all Puerto de la Cruz. Looking forward to welcome you...

North West England, United Kingdom
Reviewed 3 weeks ago

Very difficult to find fault with this hotel. Good location at Puerto de la Cruz close to the Botanical gardens which are well worth a visit. There are also a number of reasonably priced restaurants, supermarket and coffee shops nearby as the hotel restaurants are expensive. Breakfast has to be experienced, definitely the best I have ever experienced. The staff...

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Helpful?
Thank John_Drummond
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear John_Drummond, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. Thanks a lot also for your comment about La Orotava and Puerto de la Cruz. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in...

England
Reviewed 4 weeks ago via mobile

We are coming to the end of our week here. I am writing this review at 04.00 because, as usual, it is impossible to sleep. The temperature in the room is 25.5 degrees, with the door to the balcony wide open. Door shut and it is 28 degrees and stuffy. Aircon on and it's 30 degrees. Reception tell us that...

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1Thank doggybolt
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, first of all I would like to assure you and all the readers that we very much praise our guests' opinions and that their comfort and well-being are a must for us. We therefore apologize for the inconveniences you may have suffered. When you refered at the reception that the in-room temperature was too high for you, we...

HIghlands
Reviewed 4 weeks ago

An almost faultless hotel, the staff were fantastic and made Clare's birthday a real treat, the rooms were lovely, comfortable and well equipped, and very well serviced, the surrounding gardens were beautiful and the spa was brilliant, especially our masseuse, Tui. The hotel's restaurants were a bit hit and miss, the best was the Oriental, with flavoursome Thai curries, the...

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1Thank mikeblanchard007
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users in special with your wife´s birthday. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward...

Belfast
Reviewed 4 weeks ago via mobile

Very well presented,welcome part extremely professional. The hotel is obviously oriental theme with lots of spoils in relaxation and delight. Rooms are finished well and are of fair size. Food offering is good although a tad pricey for quality of the odd dish. However the 3 onsite restaurants are excellent (Spanish,oriental & Italian) most guests are of a more mature...

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Helpful?
1Thank Gary M
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear. Gary M, I would like to begin by thanking you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our facilities and Spa, both ideated to...

London, United Kingdom
Reviewed 23 February 2017

The botanico offers relaxation, peace and tranquillity at a very high level. We really enjoyed our stay. The service was excellent and the food stunning. The pool area was lovely and private. The spa area was gorgeous, a great place to chill. Pool, waterfall and gardens. We will be back.

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1Thank JohnCaz7
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. JohnCaz7, Thank you for choosing our Hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our restaurants and facilities, created...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $220 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Puerto De La Cruz, Tenerife
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travellers.
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Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best on the south side in the winter and the north in the summer.”
  • view from our room on the lowest floor
 of 5 bubbles Freeman1948, 22 Mar 2017 | Read review
“don't bother with a sea view.its just a thin blue strip in the distance.”
 of 5 bubbles MidlandsBigreg, 20 Mar 2017 | Read review
“Don't bother paying for a sea view, with the weather system and how far back it is set from the sea there is no point.”
 of 5 bubbles colleenp361, 19 Mar 2017 | Read review
“1 to 4 floors deluxe rooms good to be overlooking the gardens”
 of 5 bubbles 960jeannes, 17 Mar 2017 | Read review
“Our room number was 335 which was interconnecting with our daughters 14 & 16 it also had a lovely sea view and view of the p green.”
 of 5 bubbles BelfastFlo, 15 Mar 2017 | Read review
5 of 5