We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Puerto de la Cruz

    Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife, Spain
    011 34 922 38 40 11
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 42% below average rate

    The price you found is 42% lower than this hotel's average rate of USD 163/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    USD 95*
    View Deal
    Traveller (712)
    Room & Suite (239)
    Pool & Beach (149)
    Apartamentos Alta
    217 reviews
    #36 of 82 hotels in Puerto de la Cruz
     
    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    #1 of 82 hotels in Puerto de la Cruz
     
    Apartamentos Casablanca
    1,845 reviews
    #3 of 82 hotels in Puerto de la Cruz
     
    Hotel de lujo en el sur de Tenerife
    5 reviews
    #6 of 7 hotels in Guia de Isora
     
    Overview
    • Excellent26%
    • Very good36%
    • Average23%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “upper pool” (8 reviews)
    “steep hill” (21 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Puerto de la Cruz
    Special Offer: Package Deal
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Apartamentos Alta
    217 reviews
    #36 of 82 hotels in Puerto de la Cruz
     
    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    #1 of 82 hotels in Puerto de la Cruz
     
    Apartamentos Casablanca
    1,845 reviews
    #3 of 82 hotels in Puerto de la Cruz
     
    Hotel de lujo en el sur de Tenerife
    5 reviews
    #6 of 7 hotels in Guia de Isora
     
    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 95.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto de la Cruz hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9b98280d7541458ea94ecbbf64949b33", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":234561,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9b98280d7541458ea94ecbbf64949b33","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":95,"lowestMetaPrice":95,"additionalPartner":false,"highestMetaPriceDisplay":95,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":95,"lowestMetaPrice":95,"highestMetaPriceDisplay":95,"hotelName":"Hotel Puerto de la Cruz","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjliOTgyODBkNzU0MTQ1OGVhOTRlY2JiZjY0OTQ5YjMzIiwiQUlLIjoiNzk0ZjE5MWU3NjhjNGUzMzg5ZTJkZWIxNDk5ZDg5ZWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "USD 95", "hasDates": true, "hacComplete": true, "contentIdMappings": {"56326581":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,122)
    There are newer reviews for Hotel Puerto de la Cruz
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 296 reviews

    Reviewed 23 September 2017 via mobile

    First, what they got right: Most of the staff here are friendly and try to be helpful, notably the pool bar staff. The waiting staff are mostly lovely. The bed is comfortable, the balcony a generous size. The pool area is very pleasant and I...More

    Thank McDonald_DJM
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 26 September 2017

    Dear McDonald_DJM, Thank you for taking your time to upload your opinion on how you lived your experience in our Hotel to Tripadvisor and we deeply regret that some of the issues you mention have not been as positive as we would have wished. Firstly...More

    Reviewed 21 September 2017 via mobile

    A great hotel! We received a very warm welcome on arrival. The staff work extremely hard to make your stay comfortable. Nothing is too much for them. Our room was on the 5th floor with a sea view. The room itself was great and of...More

    Thank lynnemb71
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 28 September 2017

    Dear lynnemb71, Firstly we would like to thank you for having taken your time to upload your valuable opinion to Tripadvisor and also for having chosen our hotel for your holidays on this occasion. It was our pleasure having you here and we really appreciate...More

    Reviewed 20 September 2017

    We enjoyed our stay at the hotel last week of august and found it overall a good experience. The food in restaurant was very good, lots of variety and the desserts were first class! Especially loved the chinese and mexican themed nights, very tasty! On...More

    Thank Paula M
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 28 September 2017

    Dear Paula M, Thank you for choosing to stay with us at the Hotel Puerto de la Cruz for your recent holiday last August and we are honored that you found it overall a good experience which you enjoyed. We would also like to thank...More

    Reviewed 17 September 2017

    We arrived at 2am and from that moment we were made feel welcome we were given a meal , fruit and water .The room was spotless and remained that way all week by the maid she did a fantastic job .All the staff were friendly...More

    Thank PopaG1962
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 25 September 2017

    Dear PopaG1962, Thank you very much for sharing your positive feedback with us further to your stay in our Hotel and also for the good rating you have given us. It is a pleasure to know that you consider us a “great value 4 star...More

    Reviewed 15 September 2017 via mobile

    Simply a lovely hotel. The food was great and the staff friendly and helpful. The pack lunches can feed at least two people. I'd recommend this hotel for anyone. All inclusive he such a great variety so make sure you book it!More

    Thank Aaron D
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 22 September 2017

    Dear Aaron D, Firstly thank you for having chosen our hotel for your holidays on this occasion and also for sharing your positive feedback with us and other Tripadvisor holiday makers. We are very pleased that you consider us a “lovely hotel” and that our...More

    Apartamentos Alta
    217 reviews
    #36 of 82 hotels in Puerto de la Cruz
     
    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    #1 of 82 hotels in Puerto de la Cruz
     
    Apartamentos Casablanca
    1,845 reviews
    #3 of 82 hotels in Puerto de la Cruz
     
    Hotel de lujo en el sur de Tenerife
    5 reviews
    #6 of 7 hotels in Guia de Isora
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 78 - USD 193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Hotels.com, TripOnline SA, Hotwire, Evoline ltd, HotelQuickly, Cancelon, Orbitz and Cheap Tickets so you can book your Hotel Puerto de la Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Sol Puerto De La Cruz Hotel Puerto De La Cruz ,
    • Puerto De La Cruz Sol ,
    • Hotel Puerto De La Cruz Tenerife
    Add Photo Photos
    Traveller (712)
    Room & Suite (239)
    Pool & Beach (149)
    Dining (59)
    Hotel & Grounds (450)
    Bathroom (29)
    Family and Play Areas (9)
    Business Centre & Event Rooms (7)
    Nearby
    Hotel de lujo en el sur de Tenerife
    5 reviews
    .18 km away
     
    Apartamentos Alta
    217 reviews
    .28 km away
     
    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    .51 km away
     
    Apartamentos Casablanca
    1,845 reviews
    .11 km away
     
    Nearby Restaurants
    Edelweiss
    344 reviews
    .19 km away
    Bar El Camino
    848 reviews
    .18 km away
    Pastafiori
    146 reviews
    .30 km away
    Tucan
    167 reviews
    .17 km away
    Nearby Attractions
    Jardin de Orquideas de Sitio Litre
    575 reviews
    .23 km away
    Playa Martianez
    282 reviews
    .56 km away
    Jardin Aquatico
    247 reviews
    .44 km away
    Playa San Telmo
    95 reviews
    .55 km away
    Ask a question
    Questions & Answers
    Knitter2009London
    21 November 2017|
    Answer
    Response from Dirección H | Property representative |
    Dear Knitter2009London, the last shuttle bus that leaves here is at 18,10 hrs and the last shuttle bus back to the Hotel from the Martiánez Shopping Center is at 18,30 hrs. Best regards, the Management.
    1
    Vote
    Google Translation
    nyger
    3 November 2017|
    AnswerShow all 6 answers
    Response from Dirección H | Property representative |
    Good morning Nyger, yes, there is a line on the balcony, we also have laundry service, with charge. The prices are placed in the rooms. Hoping you have a very pleasant stay amongst us, kind regards, the Management.
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room with a view of the pool. Lower level rooms will be quieter, the higher levels will provide you..."
    Read review
    "Go for a sea view floor 4 and above."
    Read review
    "Book near the pool side so you can hear the music at night from the LIVE BAND"
    Read review
    "higher rooms for a good view as hotel is sunk into hillside"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing