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Hotel Puerto de la Cruz by PY Hotels

Traveller (872)
Room & Suite (302)
Pool & Beach (154)

About

Location
Cleanliness
Service
Value
The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Park View
HOTEL CLASS

Location

Full view
96Great for walkers
Grade: 96 out of 100
74Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
1,375Reviews
1,112Photos
182Q+A
100Room tips
Traveller rating
  • 397
  • 456
  • 317
  • 130
  • 75
Time of year
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  • English
Popular mentions
I was redirected to this hotel,the one I had booked had suffered flooding. Very polite and professional staff on reception,could not have made an awkward situation easier. Reception area,outside of hotel ( front and back) and dining room are of high quality.Rooms are a little
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For my first solo holiday I couldn’t have chosen a better place to stay. From the minute I walked into the super-clean smelling lobby, there was a lovely welcome from the very friendly reception staff. I was allocated a great room on the top floor with the most comfortable bed.
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+2
We had a very good stay. We booked a sea view room which was very nice (the sunsets were amazing). The hotel was clean and ok even if I consider that the room hallway deserves a better upgrade to match the rooms. Even though during our stay most people were eldery (most of
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Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY Hotels
Responded 2 weeks ago
Dear clients, Many thanks for choosing our Hotel, and for your opinion on this website. We look forward to see you as soon as you can staying with us, and we´re at your disposal. Kind Regards Hotel PY Puerto de la Cruz Team
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Obvious investment in the reception and lounge areas is not matched elsewhere. Our room overlooked the football trainng, then out to sea. The restaurant for breakfast is in the bowels of the earth....looking up at car fenders is not a great start to the day. It was ok for two
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Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY Hotels
Responded 2 weeks ago
Dear clients, First of all, many thanks for choosing our Hotel for your stay in Puerto de la Cruz, and we´ve taken note of your comments. We look forward to see you as soon as you can and we´re at your disposal. Kind Regards Hotel PY Puerto de la Cruz Team
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This is our 5th visit to what was an outstanding hotel from my past reviews This year 2019 at our usual January break all has changed not for the better Before writing this review I have taken a few days break to reflect my comments are fair REASONS FOR THE ABOVE COMMENTS 1 On
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Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY Hotels
Responded 2 weeks ago
Dear guest, First of all, many thanks for choosing us and for the opinion on this website. We´ve taken note of your comments to improve our service and we´re at your disposal for any question or wish. It would be a pleasure to see you as soon as possible, and don´t hesitate to contact with the management of the Hotel before your arrival for any question you may need. I am sure you will be satisfied during your next stay. Yours faithfully Hotel PY Puerto de la Cruz Team
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Puerto de la Cruz by PY Hotels
The Junior Suite at the Hotel Puerto de la Cruz
Professional photo exclusively commissioned by TripAdvisorHotel Puerto de la Cruz by PY Hotels
The Standard Double Room with Ocean View at the Hotel Puerto de la Cruz
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12345661
The fridge doesn’t come with the room but you can rent one at the front desk and they will bring it up to your room.
3 votes
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For pool towels, €10 deposit then €1 per day. We resolved this by walking across the street and buying our own.
1 vote
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It was free parking during our stay. But there are plenty of free parking places near the hotel, on the streets. We used to park outside the hotel as well.
1 vote
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Dear Mr. James, First of all many thanks for contacting with us. The junior suites have only 1 bedroom and apart a living room, at the same time this kind of room has 2 balconies as you ask. Don´t hesitate to contact us if you have any more questions. Kind Regards
0 votes
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12345637
"book room only"
"Rooms at back are quieter"
"Nothing in particular"
"Rooms at the back of the hotel overlook Mt Teide"
"Rooms facing Rooms facing the city and sea are quieter."
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12345620
PRICE RANGE
USD 58 - USD 125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sol puerto de la cruz hotel puerto de la cruzpuerto de la cruz sol
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
300
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