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03/01/2018 04/01/2018
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    4Dreams Hotel

    Calle Agustin de Bethencourt 14, 38400 Puerto de la Cruz, Tenerife, Spain
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    03/01/2018 04/01/2018
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    Traveller (166)
    Room & Suite (58)
    Pool & Beach (28)
    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “rooftop pool” (8 reviews)
    “small pool” (8 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Family Rooms
    Concierge
    Pets Allowed
    Rooftop Terrace
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Jan.4 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (401)
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    1 - 5 of 122 reviews

    Reviewed 2 weeks ago

    Very old and run down. Needs refurbishing asap. My bathroom was a bit mouldy and my bed was broken, electricity didn't work on many occasions. To be frank, I wouldn't recommend it as a first choice for a visit to Puerto.More

    Thank Barbara M
    Response from Hotur P, Propietario at 4Dreams HotelResponded 2 weeks ago

    Dear Barbara, We are sorry if we didn´t meet your expectations and apologize about that. We already forwarded your comment to the Maintenance Department in order to inspect the room in which you stayed. In any case, we were at your disposal 24 hours a...More

    Reviewed 3 weeks ago

    Had tried to book a 4 star hotel for when we went in the third week of November but none were available and had to settle for this one. The pictures on the internet were encouraging as were the pictures on the screen at the...More

    Thank braceacwm
    Response from Hotur P, Recepcionista at 4Dreams HotelResponded 2 weeks ago

    Dear guest, The real problem arises from your first words of the comment: You look for a 4 star hotel at the last moment and you can not find it. However, instead of looking for a 5-star you low to a 3-star, like us, thinking...More

    Reviewed 5 weeks ago

    I have given it a high rating due to it's location, staff and breakfast, all were great. The location is perfect for wandering the old town, has a lovely coffee shop just down the road and loads of restaurants. All the staff were very nice...More

    Thank lemondrizzle
    Response from Hotur P, Gerente at 4Dreams HotelResponded 4 weeks ago

    Dear Guest, Thank you very much for your comment of your experience on the days you stayed at our hotel. We are pleased to know that everything was to your liking and we hope to see you again on your next visit to Puerto de...More

    Reviewed 5 weeks ago via mobile

    In a lovely position in Puerto de la Cruz, rooms were at the front on 1st floor noises quite loud on the street with dustbin men shouting, people leaving and coming. stayed a few times here but not in this room, clean and comfortable. Nice...More

    Thank Dorothy B
    Response from Hotur P, Gerente at 4Dreams HotelResponded 4 weeks ago

    Dear Dorothy, First of all, we want to say thank you for your trust in being a loyal customer of our Hotel and your positive words regarding our employees, cleanliness, comfort and location. We apologize for any noise you may have had on your last...More

    Reviewed 3 November 2017

    Stayed here beginning of October room we stayed in was nice but very small with no air conditioning or balcony just big window you couldn't see through looking out on walls we did ask when booked for room with balcony but when we told reception...More

    Thank lindataylor122
    Response from Hotur P, Gerente at 4Dreams HotelResponded 4 November 2017

    Dear Linda, For a simple and cheap hotel it is not easy to meet 100% of the expectations of 100% of customers. We apologize for this and for having assigned you one of the few rooms that overlook the inner courtyard given the high occupancy...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • USD 41 - USD 89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Best Value Hotel in Puerto de la Cruz
    • #6 Family Hotel in Puerto de la Cruz
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire, Expedia, Hotels.com, Travelocity, TripOnline SA, getaroom.com, Orbitz, Cancelon, HotelQuickly and Evoline ltd so you can book your 4Dreams Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • 4Dreams Hotel Puerto De La Cruz, Tenerife
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    Traveller (166)
    Room & Suite (58)
    Pool & Beach (28)
    Dining (11)
    Hotel & Grounds (153)
    Bathroom (5)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    So R
    20 November 2017|
    AnswerShow all 2 answers
    Response from Hotur P | Property representative |
    Good evening, Thank you very much for contacting us. We would like to inform you that we open 24 hours and if you pay before arrival, it is not neccessary to show a card again. Feel free to contact us for any further... More
    0
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    Google Translation
    hayleydcollinson
    23 September 2017|
    AnswerShow all 2 answers
    Response from Hotur P | Property representative |
    Dear hayleydcollinson, Yes, pool towels are available on request. Best regards, 4Dreams Hotel
    0
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    Google Translation
    Alan and Caroli... M
    5 August 2017|
    AnswerShow all 4 answers
    Response from Anathemka | Reviewed this property |
    I'm preety sure you can. Just e-mail them directly.
    2
    Votes
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    Room Tips
    "Make sure you get a room with balcony as no air conditioning"
    Read review
    "Not many balconies available"
    Read review
    "There are rooms with balconies & street views, not the single rooms though so ask about that."
    Read review
    "We had a room with a balcony - but not sure if others had that opportunity"
    Read review
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