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AC Hotel Iberia Las Palmas

Hotels.comUSD 114*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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AC Hotel Iberia Las Palmas
AC Hotel Iberia Las Palmas
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494 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Iberia Las Palmas
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Showing 144: English reviews
Guardamar del Segura, Spain
Reviewed 17 February 2017

The rooms are excellent, the food very good and with an always smiling crew! And the location is superb ! It is very close to the bus stations and very close to Tirana a 2 km shopping street,with a great variety of restaurants.

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Helpful?
Thank helbue
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Helbue, Thank you very much for the nice words regarding my personnel, they will be very happy to gets your compliments from you. We all hope to see you again very soon.

London, United Kingdom
Reviewed 16 February 2017 via mobile

We stayed at the AC hotel for 3 nights and 4 days. As you walk into the reception, you are welcomed by friendly, bilingual and a stylish restaurant area. The restaurant menu is really nice and I believe the prices are justified (we initial thought the prices were steep but expected at the hotel but the portions and flavours made...

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Helpful?
1Thank NatalieOdika
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Thank you very much NatalieOdika!!! We are happy to know that you had a good time at the hotel and at Las Palmas city. Thank you for your time in writing this review for us, it is a great gift.

Reviewed 4 February 2017 via mobile

Modern hotel, perfect location close to ocean and city center, clean room with comfortable bed. Unfortunately poor noise insulation in my room which was close to elevator. Breakfast could be better but coffee Nespresso was perfect

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Helpful?
Thank Jarek T
west midlands
Reviewed 31 January 2017

Well, what can i say about this hotel, so much to say, first to start with the positives, the hotel is walking distance from the hotel, about 10 min walk which is good, also the reception area and bar is nice, and the rooftop pool is ideal and gives you the opportunity to lounge by the pool in the sun....

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Helpful?
Thank sak30
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Sak30, Thank you very much for your comments at Tripadvisor, I am sorry if this time our hotel didn't´t full fill all your expectations. There are many details that it seems we didn't´t reach your standard and we haven´t satisfy as fast as you deserve. I hope despite all the inconvenience you had a good stay at Las Palmas.

Stockholm, Sweden
Reviewed 30 January 2017

We selected this hotel as part of the Marriott group. We have been in several AC Hotels when traveling in Spain. We are usually very pleased but we need to make some observations about this hotel in particular. Our room was as advertised, with one serious warning...this hotel has a problem with the flooring in the bathroom. The wood laminate...

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Helpful?
1Thank Ogram1
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Ogram1, Thank you very much for your comments at Tripadvisor, in this case it is very to get it on time so we have the opportunity to sort some problems out. I am sorry about the room smell, to be so close to the sea sometimes cost some problems of smell, believe me that we don´t have mold in...

Reviewed 24 January 2017 via mobile

So ayes here for 6 nights from Boxing Day 2016 . The room was spacious and cleaned every day , soaps , shower gel topped up every time . Found the food in the bar of good standard and value for money ,drinks reasonable enough for a hotel as well . Breakfast was good and had a choice to suit...

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Helpful?
Thank Limeri
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Limeri, Thank you for your comments and your 4 Points!!!!! we are very happy to know that you had a good time with us. You are right with the kettle and the English channels but it is our AC Standards, I can not do anything about it. Even thou I will send your comments to my Headquarters and see...

Geilenkirchen, Germany
Reviewed 22 January 2017

Illumination in the room is critical. Housekeeping is approximate. Breakfast is good but always the same. Staff is friendly. Ask for ocean view otherwise you'll be looking at the offices of the next building. It's not far from the old city center. Overall the hotel looks pretentious but lacks in the details.

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Helpful?
Thank mcberta
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Mcberta, Thank you very much for your comments at Tripadvisor. I am sorry that in this case the hotel did´t reach your expectations. We really do our best to have our clients satisfy but I understand that is not always possible. I would like to apologized for that lack in the details. I am sure that your suggestions will...

Helsinki
Reviewed 13 January 2017 via mobile

Stayed two nights in this hotel for sightseeing, musical and La Liga soccer match in Las Palmas. Hotel was selected for its standard, positive reviews and being close to the old town (Cathedral, Columbus museum Casa Colon, Museum of Canarias and Theatre) and easier access to the Stadium compared to the town center. Shopping street with big brand stores is...

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Helpful?
Thank HelsinkiFinn
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Client, Thank you very much for the deep analyze over our hotel, you have done a precious description of the building and services. Thank you very much for your time in doing this review. I am sure that other clients will take advantage of it. I know that the Elementary school just behind the hotel could be a little...

Berlin, Germany
Reviewed 3 January 2017 via mobile

We arrived in the 31.12. at 1 pm. At first we were told that we are too early, usually the check in does not start before 2pm. No welcome, nothing! We just wanted to drop our suit cases of, we did not insist on checking in immediately. The reception was very rude and not welcoming. We could store our Bagage...

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Helpful?
Thank Alina P
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Alina, Thank you very much for your comments at Tripadvisor, so I have the opportunity to apologized for the felling of not being welcome to our hotel. I am sorry if you felt that way, it wasn´t our intention at all. That behavior it could be cause for a time of special stress out at the desk, it is...

Derby, United Kingdom
Reviewed 1 January 2017 via mobile

We stayed over the Christmas period, and would liken the hotel to the same standard as a Premier Inn back in the U.K. Free wifi available and many taxis always ready to take you to various locations. The price seemed steep at 150 euro per night- room only. Cannot comment on the restaurant as we did not use it. The...

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Helpful?
Thank Ian M
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Ian, Thank you for your time and comments at Tripadvisor. Our hotel is one of the Marriott brand, It has been ran by AC Hotels by Marriott since 2012. We don´t follow the Premier Inn standard as we are not part of that qualification, that we really don´t know what it is. The hotel has a taxi stop by...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about AC Hotel Iberia Las Palmas

Address: Avenida Alcalde Jose Ramirez Bethencourt 8, 35003 Las Palmas de Gran Canaria, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $100 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Iberia Las Palmas 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
Tryp Iberia Hotel Las Palmas De Gran Canaria
Tryp Hotel Iberia
Sol Melia Iberia
AC Hotel Iberia Las Palmas Gran Canaria/Las Palmas De Gran Canaria
Hotel Style:
#3 On the Beach Hotel in Las Palmas de Gran Canaria
#4 Luxury Hotel in Las Palmas de Gran Canaria
#4 Business Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Iberia Las Palmas staff and other travellers.
16 questions
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Questions? Get answers from AC Hotel Iberia Las Palmas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the room the better the sea view”
  • View from my Room
, 29 Apr 2017 | Read review
“Harbour view”
James_007764, 24 Mar 2017 | Read review
“On the Harbour side”
GwBasse, 8 Mar 2017 | Read review
“Higher floors with Ocean View”
RupaP_13, 17 Feb 2017 | Read review
“The Higher the room, the better the view, i.e 10th floor and above”
sak30, 30 Jan 2017 | Read review
5 of 5
Hotels.com
USD 114* /night
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Prices are for 1 room, 2 adults
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