We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Catalina, a Royal Hideaway Hotel

Save
Share
Calle del Leon y Castillo 227 Ciudad Jardín, 35005 Las Palmas de Gran Canaria, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Additional 5% off
Expedia.com
Hotels.com
eDreams
Travelocity
Orbitz.com
Priceline
View all 14 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (197)
Room & Suite (80)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Santa Catalina, a Royal Hideaway Hotel
Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 54 hotels in Las Palmas de Gran Canaria
Location
Cleanliness
Service
Value
Travellers' Choice
Surrounded by the island’s hundred-year-old vegetation, Santa Catalina, a Royal Hideaway Hotel 5*GL basks in the breeze that arrives from the Port of Las Palmas. After the recent reform the hotel will now begin a new era with its sights set on the future whilst holding on to the best from the past. Glamour, authenticity and exquisiteness are exuded in the types of elegant rooms with garden views, the hotel’s galery or the city. Santa Catalina, a Royal Hideaway Hotel 5*GL, has become an international benchmark for exquisiteness and fine dining. Its creations have a Canary Island feel that diverges in to the multiple restaurants. Synonymous with wellness, relaxation and inner peace. Thanks to the benefits of ‘Wellness by Barceló’ Santa Catalina, a Royal Hideaway Hotel, is the top venue for a all types of events. If there is some thing to celebrate, then this is the place. A hotel that offers unique, personalized experiences.
Read more
Room & Suite (80)80
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Car hire
Conference facilities
Banquet room
Paid private parking on-site
Pool / beach towels
Fitness / spa changing rooms
Sauna
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Quaint
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Additional 5% off

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
32Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
323Reviews38Q+A10Room tips
Traveller rating
  • 237
  • 51
  • 16
  • 11
  • 8
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
josefforro wrote a review 12 Apr
Madrid, Spain1 contribution
It's a historical hotel with top notch facilities, good service, also great food. Spent 4 nights in the Junior Deluxe suit with breakfast. Everything was very well managed and despite the fact I had many zoom calls it was easy to switch mood and relax as soon as they ended, thanks to great atmosphere of the garden, music, birds...
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Natalie R wrote a review Dec 2020
Park City, Utah790 contributions211 helpful votes
+1
Hotel's Favourite
This is a very nice hotel in Las Palmas in its own oasis. Super classic decor and finishings. The mirror tv was such a big hit and we loved it. Wifi was excellent and strong. We had many devices streaming and there were never any hiccups or issues. We had a complicated check in as we wanted to switch our room to two connected rooms and it took many retries with keys then getting locked out eventually due to a dead door battery. Our bellhop was super through it all and went beyond what was expected. At our departure he also helped us get a taxi that actually fit our suitcases. Big thank you to Ugo’s dad! Hope I spelled that right. The only negative here was one day I had a Glovo delivery and the waiter from the terrace bar came out and scolded him in front of me for walking on the carpet up the steps to find me. Please note he did not enter the doors of the hotel - we were outside the entire time. I felt really bad for the delivery guy who actually was very nice. I felt like the scolding was harsh and should not have happened in front of a hotel guest. Then I had to ask him for utensils as my delivery didn’t have any and he was super rude and told me to call room service. Not a friendly person at all.
Read more
Date of stay: December 2020Trip type: Travelled with family
4 Helpful votes
Helpful
Share
jayss691556 wrote a review 5 Apr
1 contribution
Very nice property with fabulous park but with lacking service and staff's very poor english speaking skills.When the staff didn't understand you, they ignored you and didn't follow up. Again and again.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
João Mota wrote a review 3 Apr
Portugal1 contribution
Very friendly staff, always ready to help for whatever and whenever you need. The place is fantastic and has very nice views. In a few minutes by car, you reach the best places to visit. Recommended for Couples or Families. Overall: it was excellent!
Read more
Date of stay: April 2021Trip type: Travelled as a couple
Helpful
Share
Response from Royal Concierge, Marketing at Santa Catalina, a Royal Hideaway Hotel
Responded 1 week ago
Dear Mr Mota, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. I am also happy to read you found our hotel to be at a convenient location during your visit to Gran Canaria. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Royal Concierge Manager Santa Catalina a Royal Hideaway Hotel 5* GL
Read more
Renate K wrote a review 2 Apr
1 contribution3 helpful votes
This is a great hideaway in Las Palmas! Best on the Canary Islands. Chilled, relaxed, nice staff. I would like to also mention the life guard Arthrose main pool - so friendly and helpful! He is the best! Thanks for making my stay so great.
Read more
Date of stay: April 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
USD 97 - USD 183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel santa catalina, santa catalina hotel
LOCATION
SpainCanary IslandsGran CanariaLas Palmas de Gran Canaria
NUMBER OF ROOMS
204
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Santa Catalina, a Royal Hideaway Hotel
Which popular attractions are close to Santa Catalina, a Royal Hideaway Hotel?
Nearby attractions include Museo Nestor (0.07 km), Parque Romano (0.4 km), and La Cuba Mia (0.5 km).
What are some of the property amenities at Santa Catalina, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Santa Catalina, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Catalina, a Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Santa Catalina, a Royal Hideaway Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Santa Catalina, a Royal Hideaway Hotel?
Conveniently located restaurants include Allende Muelle, Segundo Muelle, and Pier 19.
Are there opportunities to exercise at Santa Catalina, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Santa Catalina, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Santa Catalina, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Santa Catalina, a Royal Hideaway Hotel?
Many travellers enjoy visiting Vegueta (3.0 km), Casas Consistoriales de Las Palmas de Gran Canaria (2.6 km), and Castillo de Mata (1.7 km).
Does Santa Catalina, a Royal Hideaway Hotel have any great views?
Yes, guests often enjoy the city view available here.