We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (160)
Room & Suite (228)
Dining (27)
You may also like
See all
Nearby Hotels
Overview
  • Excellent51%
  • Very good32%
  • Average10%
  • Poor6%
  • Terrible1%
Travellers talk about
“puro hotel”(52 reviews)
“puro beach club”(19 reviews)
“private wing”(15 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (565)
Filter reviews
309 results
Traveller rating
139
106
32
26
6
Traveller type
Time of year
LanguageEnglish
More languages
139
106
32
26
6
Show reviews that mention
All reviewspuro hotelpuro beach clubprivate wingold townsuperb stayroof terracethe main hotelhotel guestsperfect locationearly hoursnice breakfastcoffee machineamazing hotelspecial thanksclose to the hotelbeautiful cityfour nights
FilterEnglish
Updating list...
1 - 5 of 309 reviews
Reviewed 6 days ago via mobile

Myself and a friend stayed in room 2 for 10 nights early June. I was impressed from the moment we checked in to when we left. The staff are friendly, helpful and nothing is too much trouble. My room ( especially the fabulous bathroom )...More

1  Thank simonn617
Response from GIOVANNI M, Gerente at Purohotel PalmaResponded 4 days ago

Hola Simonn617, You enjoyed one of our recently refurbished rooms and the best is yet to come :-). Take your time and feel the spirit of Puro in your next trip in Palma, we suggest you to visit our beach clubs, Purobeach Palma & Purobeach...More

Reviewed 3 weeks ago via mobile

My wife and I stayed here for 7 night in early May. We had a super time in a hotel which is quirky, central and very friendly. Breakfast was a treat and the rooftop bar is not to be missed. Near all the main attractions...More

1  Thank scotscolin
Response from GIOVANNI M, Gerente at Purohotel PalmaResponded 1 week ago

Hola Colin! Thanks a lot for your precious feedback. You booked one of our Deluxe Double Rooms in our Private Wing. Now I'd like to invite you to our recently renovated Mediterranean rooms which feature an outstanding decoration and comfort. The true Puro experience. Actually...More

Reviewed 3 weeks ago

Our second visit to Puro, some years apart but the standard had not changed. We love the urban location - could be a little noisy for some people but for us it adds to the experience of being able to people watch and be in...More

Thank Kate W
Response from GIOVANNI M, Gerente at Purohotel PalmaResponded 2 weeks ago

Hola John & Kate, Thank you very much for this nice review about our Oasis Urbano. We love the way you decribe your stay. You missed our Puro Spa this time but let us know when your next visit will be to organise something special....More

Reviewed 14 May 2018

I had high hopes for this hotel but unfortunately I was a bit disappointed. All was nice but nothing extra. We stayed in a junior suite, but it was not as nice as it should have been regarding the prize. Each night there was a...More

1  Thank mariaehulten
Response from GIOVANNI M, Gerente at Purohotel PalmaResponded 5 weeks ago

Hola Mariaehulten, What a pity you haven't enjoyed the Opening Party of this season 2018 in our Purobeach Illetas. The Spirit of Puro is Relax & Happiness. Visit us again and reserve the Oasis Suites in our Private Wing. Surely we fulfill your expectations. We...More

Reviewed 8 May 2018

Great location in the old town and very helpful staff. Contemporary interior looks great but bare concrete corridors and quirky bathrooms dont make for comfortable stays. Memory foam (or similar beds) not comfortable - hot and dare I say sweaty! Look carefully before you bookMore

Thank David I
Response from GIOVANNI M, Gerente at Purohotel PalmaResponded 4 weeks ago

Hola David I, Purohotel is a XVII century palace converted in a design hotel, corridors are in Mediterranean style, white and gorgeous. One of the most frequently questions from our guest is ' the brand of the matresses' in the rooms, next time when you...More

View more reviews
Most Booked Properties in Majorca
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Details
Price range
USD 238 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Palma de Mallorca
#16 Spa Hotel in Palma de Mallorca
#21 Romantic Hotel in Palma de Mallorca
#35 Luxury Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 238 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Palma de Mallorca
#16 Spa Hotel in Palma de Mallorca
#21 Romantic Hotel in Palma de Mallorca
#35 Luxury Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (160)
Room & Suite (228)
Dining (27)
Pool & Beach (19)
Amenities (49)
Family and Play Areas (5)
Questions & Answers
Ask a question
Syo08
7 February 2018|
AnswerShow all 3 answers
Response from 165,000 | Reviewed this property |
Just a small pool on the room not for swimming just for sitting in trust r that is ok
0
Votes
helen00769
12 August 2016|
AnswerShow all 8 answers
Response from simon c | Reviewed this property |
Hi Helen The main hotel and the private residence have lovely sitting rooms and seating areas that are comfortable contemporary and quiet Me and wife had the room to ourselves But it would comfortably accommodate 9/10... More
1
Vote
17 July 2016|
AnswerShow all 11 answers
Response from GIOVANNI M | Property representative |
Dear Graham, Thanks for interesting in our hotel. We serve dinner everyday from 8PM to 11:30PM and there is a snack menu available from 11AM to 11:30PM. Please, do not hesitate in contact us for further information. Best... More
0
Votes
Google Translation
Room Tips
"Check quietness, bathroom style and flooring"
Read review
"Inside courtyard room so peaceful - not a sound of traffic to be heard."
Read review
"Ask for one away from the noise of the area & night club if you like to sleep."
Read review
"For calm and peace choose private wing"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing