We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

AC Hotel Ciutat de Palma

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
AC Hotel Ciutat de Palma
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

322 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 167: English reviews
Shoeburyness
Reviewed 3 weeks ago

We are due to stay in May next year having enjoyed our time in Palma last time. we found the staff friendly and the local restaurants very good We have been trying to find the hotel email address Would appreciate your help

 Report
Helpful?
Thank ShoeburynessBob_Sue
Paris, France
Reviewed 3 weeks ago

On a crossroads with traffic lights and a hill. From 4am the buses are what you hear and its like sleeping in the street - picture on the site is a corner room and minet! Expensive yet they cant pay for good Windows. Cheap wood floors so you hear your neighbours walking.

 Report
Helpful?
Thank 471niku
Lytham St Anne's, United Kingdom
Reviewed 3 weeks ago

I've been a Marriott Rewards member for over 20 years. Their acquisition of the AC hotels has been good for extending choices in Spain. We booked here for 2 nights and my only request was high floor. We were put on the top floor but in the worst room on that floor. We were in the room that was furthest...

 Report
Helpful?
Thank GRH1957
Maribel T, Front Office Manager at AC Hotel Ciutat de Palma, responded to this review

We Kindly appreciate your words in regards to service provided by our committed and helpful staff. I can assure that we will pass on your comments to every member of the team and we will try to do it better for the next time :) Kind regards

Reviewed 5 weeks ago

In the middle of everything. Excellent breakfast. Not so far from the harbor. Excellent restaurants and shops. Just a 15 minute trip by bus to the beach. Walking distance to the Cathedral. Souvenir shops are everywhere.

 Report
Helpful?
1Thank Rozlyn P
Rochdale, United Kingdom
Reviewed 6 October 2016

In a good location close to restaurants and the marina. Small and modern hotel, well appointed rooms and friendly service. Good value. Due to its size couldn't offer facilities such as executive and business lounge etc

 Report
Helpful?
1Thank JohnMT_Manchester
Taunton,England
Reviewed 30 September 2016

Hard to fault the Hotel interms of Quality, Cleanliness, Staff etc. Spent a few days with friends relaxing and found this a great base from which to see Palma. Not too far out and not too close to the hustle and bustle

 Report
Helpful?
1Thank JonDTaunton_England
Tarifa
Reviewed 23 September 2016 via mobile

They charged me the double than my college for the same room (worst equipment) When I got to my room the air conditioning was set at 10 which for the beginning or even summer is too cold, so the room was a fridge and the heat wasn't working. After 2 calls and some hours they changed my room to a...

 Report
Helpful?
Thank Chilajorge
Maribel T, Front Office Manager at AC Hotel Ciutat de Palma, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ciutat de Palma. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the problems...

Reviewed 19 September 2016 via mobile

Location is good, nothing interesting in the immediate surroundings but a 10min walk will take you in the lovely historical center of Palma. This hotel doesn't have a holiday feeling at all by its nature, it's more of a business hotel for business trips, but if like us you plan to spend the day out it's a good hotel to...

 Report
Helpful?
Thank PlanetTouristVisitor
Philadelphia, Pennsylvania
Reviewed 9 September 2016

We booked the hotel sort of the very last minute. They were able to accommodate us with a nice room. Though it was on the smaller side, it served its purpose. To basically sleep. The ladies and gentleman at the front desk were all very kind and smiley every time that we passed by. If we had questions about something,...

 Report
Helpful?
1Thank Doina N
London, United Kingdom
Reviewed 18 August 2016 via mobile

Had a lovely stay. Great location for exploring the old town and restaurants and bars. Lots of space in the bedroom with comfy beds and good AC. Excellent buffet breakfast. More importantly very helpful staff (Mirabel and Greta I think) who were very welcoming and helpful. Great for a short city stay.

 Report
Helpful?
Thank jennylouiseg

97 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (66)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (6)
Viewed
View from Room (7)
Viewed
Room/Suite (19)
Viewed
Dining (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (8)
Viewed
Dining (8)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Palma de Mallorca hotels
0.2 km away
Hotel Costa Azul
Hotel Costa Azul
#16 of 73 in Palma de Mallorca
1,345 reviews
2.0 km away
Hesperia Ciutat Mallorca
Hesperia Ciutat Mallorca
#38 of 73 in Palma de Mallorca
332 reviews
0.8 km away
Tryp Palma Bosque Hotel
Tryp Palma Bosque Hotel
#41 of 73 in Palma de Mallorca
1,026 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#31 of 73 in Palma de Mallorca
1,833 reviews
0.8 km away
Hotel Saratoga
Hotel Saratoga
#34 of 73 in Palma de Mallorca
1,017 reviews
0.5 km away
Hotel Isla Mallorca & Spa
Hotel Isla Mallorca & Spa
#23 of 73 in Palma de Mallorca
1,454 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Ciutat de Palma

Address: Plaza Pont 3, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: $140 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Ciutat de Palma 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Expedia, HotelTravel.com, Travelocity, Booking.com and Priceline so you can book your AC Hotel Ciutat de Palma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Hotels Palma De Mallorca
AC Hotel Ciutat De Palma Palma De Mallorca, Majorca, Spain
Hotel Style:
#44 Luxury Hotel in Palma de Mallorca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Ciutat de Palma staff and other travellers.
7 questions
Ask a question
london
6 months ago
United Kingdom
over a year ago
Dallas, Texas
over a year ago

See all questions (7)

Questions? Get answers from AC Hotel Ciutat de Palma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on the right as you look at hotel - slightly quieter and BUY SOME EARPLUGS”
 of 5 bubbles 471niku, 10 Nov 2016 | Read review
“If I could give you a tip on how to get a good room, I would have used it myself”
 of 5 bubbles GRH1957, 9 Nov 2016 | Read review
“Book the parking!”
 of 5 bubbles Cookee101, 27 Jun 2016 | Read review
“In the front facing the waterfront”
 of 5 bubbles Oldjack, 24 May 2016 | Read review
“We were on the fifth floor and only had noise from outside because we preferred to have the window open.”
 of 5 bubbles balill24, 18 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay