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Location - was great, 10 minute walk to square through the park.
Hotel - was a nice hotel.
Room - very good, but no tea coffee facilities.
Bed - was good, although sheets were very heavy when sleeping. They were very thick. Little uncomfortable actually....More
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 11 May 2018
It is great to read that we were able to contribute to an enjoyable stay! Thank you for sharing your compliments with us. It was a pleasure having you as our guest and we would be honored to welcome you again in the...More
Modern. clean, new face and efficient staff. All you need to make your business or short term stay in Vitoria.
They are perfectly located in center or close by. Room price is really affordable and the breakfast (buffet) is actually quite big, many options to...More
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 9 April 2018
Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel.
I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you...More
Good location un Vitoria next to Downtown
Warmly welcome with smily staff
Various breakfast with large choice of salty and sugar food
lift little bit slow to join the room
large room well equiped and clean
Only point to be improved is the noise... You...More
1 Thank Nath L
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 23 March 2018
Dear Nath L:
Thank you for your recent stay at NH Canciller Ayala Vitoria. We are happy to read that you had a good stay in Vitoria and enjoyed your room. It would be our pleasure to welcome you back in the near future.
This is my 7th or 8th NH hotel in different cities. Top class hotel. Quick check in, great shower, good and decent size room, comfortable beds and probably one the best breakfasts in town. Fresh eggs cooked to order is an excellent idea. Wi fit...More
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 4 February 2018
Thank you for your marvelous review on your recent stay at NH Canciller Ayala Vitoria. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future.
Personel verry polite, nice view from the upper floors and good place (near center). Free and good WIFI.
Wide, nice stairs - i like it. Bad it's no access to the parking by stairs(only elevator) !
Noise - the railway about 200m from the hotel...More
1 Thank stefan n
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 22 December 2017
Thank you for all your details.
We have stairs for going from parking to recepcion, you have the door just in the lobby next to the elevator which goes to parking.
Sorry for the incovenientes, it is the first time I hear the...More