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NH Collection San Sebastian Aranzazu

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NH Collection San Sebastian Aranzazu
NH Collection San Sebastian Aranzazu
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1,164 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection San Sebastian Aranzazu
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Showing 292: English reviews
Reviewed 15 October 2015

My husband and I stayed at this hotel three weeks ago. We booked a Superior Room. Very nice room, great bathroom. Very good breakfast. The people at the desk were very helpful and gave us very honest advice for restaurants and more important at agood price. I definitively will go back.

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Helpful?
Thank Maria N
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Hello! Thanks for your comment about your experience in the hotel NH Collection Aránzazu. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again Thank you so much and see you soon!

Caceres, Spain
Reviewed 15 October 2015

San Sebastian is a city always with a high rate of occupation on hotels. But the price of the hotel has no connection with the quality of the room, neither the hotel has the level for the prices. It is a correct hotel, very expensive.

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Thank cabezuela
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good afternoon, We are very sorry about your impression of the price in your stay and we are astonished since the hotel has been completely renovated and the new standards of our new Brand Collection, service and equipment, are having a very good acceptance. We regret that in your case it has not been like this. Best regards.

Sydney, Australia
Reviewed 11 October 2015

Aranzazu is pleasantly located away from the busy part of Town yet still accessible to the lovely beaches and a pleasant and easy 10 minute walk into Town. Alternatively the bus is fast, frequent and direct. The reception staff were pleasant and helpful and all our requests were politefully fullfilled. The rooms were clean and all amenities were good. The...

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Thank wanchaiSydney
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear guest, Thank you very much for the comment you have given us about the experience at NH Collection Aránzazu. We are pleased that the newly renovated hotel has seemed a very good standard and the location has been at the level of your expectations. For future stays we suggest you to inform us in advance if you prefer a...

Minot, Maine
Reviewed 9 October 2015

The hotel is located in the upscale onderetta area, of San Sebastian, with very modern amenities, extremely friendly and courteous staff and a 5 min walk to the beach. The breakfast was fabulous, with wonderful fresh juices, fruit, etc.

Review collected in partnership with NH Hotels
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Helpful?
Thank AlMandell
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Hello! Thanks for your comment about your experience in the hotel NH Collection Aránzazu. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again Thank you so much and see you soon!

Schwaz, Austria
Reviewed 8 October 2015

Away from the maddening crowds and located in the western section of the city - it's an excellent place to stay if you're traveling by auto. Put your car away safely in their underground parking and walk, bike, bus your way around beautiful Donostia. It's a 10 minute [max] walk down to the bay, and a pleasant 30 minute walk...

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Thank PhileasFoggII
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good afternoon! We would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms and location achieved your expectations. Looking forward to hosting you in the future. Best regards,

Malibu, California
Reviewed 7 October 2015

Great hotel. Very contemporary rooms with good space and windows which actually can open (which we love!). We rented bikes directly from the hotel and spent the most magical day whizzing around San Sebastian on the bike path. Amazing way to see the sights and get to the hiking spots. Loved biking so much that we biked to dinner in...

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Thank ajsteinberg
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear guest, Thank you so much for your comment about the stay with us. It is a big pleasure to know that you have enjoyed the stay and the city by bike, and we are very happy to know that you loved our rooms and bar-restaurant of the Hotel. We wish you are going to consider us for your next...

Santa Cruz, California
Reviewed 7 October 2015

We are on a 16 night driving trip including Sitges, Girona, Alquezar, Laguardia, San Sebastian and Madrid. After spending 3 nights in an old castle in la Rioja it was refreshing to have 3 nights in this room #418. Very crisp, clean, spacious and comfortable. The staff was very friendly and welcoming at checkin. Thanks to Trip Advisor we knew...

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2Thank LoveToTravel524
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear Guest, We are very grateful to know that we have arranged your level of satisfaction and you have decided to share it with all the details to other Tripadvisor users. We feel very proud to know that our passion on service has helped us to provide you a memorable experience and we keep looking forward to welcoming you soon....

London, United Kingdom
Reviewed 6 October 2015 via mobile

Picked this place because the decision to come here was last minute and most other places were booked. This is clearly a business hotel but I wouldn't stay here for business. The rooms are OK but not quiet and the bathroom turns into a sauna after a shower. Staff are miserable and location is not great. Average is the word!

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Thank jakeyboygetslost
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear guest, We are very sorry about your impression of the Hotel. However, we are surprised because our guests are usually very happy with the services we offer. We regret that in your case it has not been like this. We hope that this fact does not make you lose your trust in NH Hotel Group. Regards,

United States
Reviewed 5 October 2015 via mobile

Very nice modern hotel & rooms. Comfortable beds. Clean room & linen/towels. Convenient parking under hotel. A little far to walk to old town but a quick taxi rode away. Check in was painfully no really very painfully slow. Breakfast was good.

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1Thank Vsm09
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good afternoon! We would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. We are very sorry because just at the time of the check-in was a lot of agglomeration but it is a pleasure for us to know that our rooms and location achieved your expectations. Looking forward to hosting you in...

Reviewed 4 October 2015 via mobile

This is a very comfortable hotel in the quieter end of town. 5 min stroll to Ondaretta beach and another 30 to the bustling Old Town. Overall good location as the €10 taxi back front Old Town was worth it for a quiet relaxed nights sleep. Facilities were excellent, staff friendly, helpful and professional. Rooms spacious spotless with top notch...

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Thank skybluejan
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear guest: Thanks for giving us your opinion about your stay at the Nh Collection Aranzazu . It is a reward for us to know that we have reached the level of satisfaction you needed to make your stay special, and we are proud that we have become your landmark hotel in San Sebastian. It will be a pleasure to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel NH Collection San Sebastian Aranzazu is a four-star establishment in San Sebastian, Spain, located in the calm Antiguo residential neighborhood just outside the city center. ... more   less 

Additional Information about NH Collection San Sebastian Aranzazu

Address: Vitoria-Gasteiz, 1, 20018 San Sebastian - Donostia, Spain (Formerly NH Aranzazu)
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: $145 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection San Sebastian Aranzazu 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Priceline, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your NH Collection San Sebastian Aranzazu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aranzazu Hotel San Sebastian - Donostia
Nh Hotels San Sebastián Donostia
Nh Aranzazu San Sebastián Donostia
Hotel Style:
#1 Green Hotel in San Sebastian - Donostia
#2 Business Hotel in San Sebastian - Donostia
#3 Family Hotel in San Sebastian - Donostia
#4 Romantic Hotel in San Sebastian - Donostia
#4 Luxury Hotel in San Sebastian - Donostia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection San Sebastian Aranzazu staff and other travellers.
16 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park in the hotel as there is ample, safe, street parking for a fraction of the cost”
mckaypeter, 26 Jan 2017 | Read review
“junior suite worth the extra money”
expatsal, 12 Jan 2017 | Read review
“We always prefer a higher floor”
sam101645, 8 Jan 2017 | Read review
“We had 2 rooms on the 4th floor, 421/422 with street view, both OK. Elevators always available, no noise, good Wi-Fi.”
Verwerft, 29 Aug 2016 | Read review
“Choose rooms not directly on top of the function room.”
sisyli, 31 Jul 2016 | Read review
5 of 5