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NH Collection San Sebastian Aranzazu

NH HotelsUSD 157*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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NH Collection San Sebastian Aranzazu
NH Collection San Sebastian Aranzazu
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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection San Sebastian Aranzazu
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Showing 304: English reviews
San Francisco
Reviewed 3 weeks ago via mobile

The hotel is very modern and rooms are quite spacious. The restaurant had terrific food and reasonably priced for a hotel. This is not located in the Old Town section of San Sebastián. It is a short bus ride away or a nice 25-30 minute walk. I enjoyed the neighborhood. The negative point about my stay was the noise during...

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Helpful?
1Thank Carlosgsf
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! Thank you very much for taking a few minutes of your time to give your opinion through Trip Advisor. In NH Collection Aránzazu Hotel we want you to have special experiences and knowing that you have enjoyed your stay encourage us to continue improving. We take into account your comment about the noise for your next stays, we...

San Francisco, California
Reviewed 4 weeks ago via mobile

Being a tourist is a lot of fun, but sometimes we like to relax in clean, welcoming hotel. This NH hotel was that place for us. It is in an upscale neighborhood, a short taxi ride away from the old-town and an easy walk to the beach and promenade. While the room was large, clean and quiet, there was a...

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Helpful?
Thank DL S
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! We would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms, staff and location achieved your expectations. Looking forward to hosting you in the future. Best regards,

Hong Kong, China
Reviewed 5 weeks ago via mobile

The hotel was decent but a bit far from the city center so it was inconvenient to go out to eat especially at night and we had to take taxi back and forth. The internet was also very weak in our room.

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Helpful?
1Thank piyo02mel
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! We are very sorry that the location don't achieve your expectations. We expect to improve your opinion about us on next visits and do not hesitate to contact us if you need anything, we will be pleased to help you. Kind regards,

London, United Kingdom
Reviewed 11 April 2017 via mobile

I've stayed at the NH Barcelona and it was amazing, that's why we decided to stay here. There's nothing wrong with it and the staff was great, but it wasn't special in terms of location and frankly speaking the decoration was a bit outdated. The restaurant is great, but the overall feeling was that value per money could have been...

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Helpful?
Thank Diana H
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good afternoon! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our restaurant and staff achieved your expectations. Looking forward to hosting you in the future. Best regards,

London, United Kingdom
Reviewed 27 March 2017

Overall this is a nice hotel. The location is great, the wifi is good, and the staff is very nice. We had a car and were able to find street parking for about 3 EUR per day though you do need to fill the meter each morning before 9am. Also if you decide to use the gym, I was pretty...

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Helpful?
1Thank redjillo
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! We are very sorry that you could not get the temperature that you wanted to rest better and we hope that in your next visit you can find the atmosphere desired. However, it is a pleasure for us to know that our staff and location achieved your expectations. Looking forward to hosting you in the future. Kind regards

Asturias
Reviewed 23 March 2017 via mobile

Es la primera vez en mi vida que me hospedo en Europa en un hotel de 4 estrellas que no tiene aire acondicionado! 2h intentando que funcionara porque era imposible dormir en una habitación que parecía una sauna. Finalmente llamo a recepción y me dicen que no hay aire acondicionado en el hotel, solo calefacción!!!!! Me quedo anonadada y voy...

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Helpful?
2Thank alvarezgranda
Birmingham, United Kingdom
Reviewed 22 March 2017

We arrived late due to Air Traffic issues and the restaurant was about to close, but upon request, the Staff took our order and served dinner. Real professional and flexible service and very much appreciated. The rest of the stay was equally friendly yet professional. Thank you.

Review collected in partnership with NH Hotels
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Helpful?
Thank jock293
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that the service of the staff you received in the restaurant and the hotel achieved your expectations. Looking forward to hosting you in the future. Kind regards,

Melbourne, Australia
Reviewed 13 March 2017

A very good hotel, nice spacious room and a great bathroom and shower. We got very good help from the front desk as a number of the restaurants we wanted to go to were closed (just after New Year) and they made a few calls and found other options. As other reviews have noted its a little out of the...

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Helpful?
Thank ivanhoe19
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms, staff and location achieved your expectations. Looking forward to hosting you in the future. Best regards,

Amsterdam, The Netherlands
Reviewed 7 March 2017 via mobile

NH hotels are as good as European chain hotels get for l travellers looking for a reasonable price to quality ratio. This NH is no exception. I've stayed here 6 times over 3 years. I am always satisfied with only minor complaints about noisy neighbors. The walls in some rooms are thin. Recently refurbished, the rooms are spacious, impeccably clean,...

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Helpful?
Thank ericdumont
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear Eric: Thank you very much for the comment you have given us about the experience at NH Collection Aránzazu. We are pleased that the newly renovated hotel has seemed a very good standard and the buffet and staff service have been at the level of your expectations. We will love to meet you again on future visits to San...

Jakarta
Reviewed 2 March 2017

Hotel is recently renovated . Rooms are light and clean. Bed comfort is medium - Little bit too hard for me .Very nice breakfast. Service minded employes. Quite nice hotel for resonable price. Good alternative in San Sebastian.

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Helpful?
Thank Bozena M
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms, staff and breakfast achieved your expectations. Looking forward to hosting you in the future. Best regards,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel NH Collection San Sebastian Aranzazu is a four-star establishment in San Sebastian, Spain, located in the calm Antiguo residential neighborhood just outside the city center. ... more   less 

Additional Information about NH Collection San Sebastian Aranzazu

Address: Vitoria-Gasteiz, 1, 20018 San Sebastian - Donostia, Spain (Formerly NH Aranzazu)
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: $150 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection San Sebastian Aranzazu 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Nh Aranzazu Hotel San Sebastian - Donostia
Nh Hotels San Sebastián Donostia
Nh Aranzazu San Sebastián Donostia
Hotel Style:
#1 Green Hotel in San Sebastian - Donostia
#2 Business Hotel in San Sebastian - Donostia
#3 Family Hotel in San Sebastian - Donostia
#4 Luxury Hotel in San Sebastian - Donostia
#4 Romantic Hotel in San Sebastian - Donostia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection San Sebastian Aranzazu staff and other travellers.
16 questions
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Questions? Get answers from NH Collection San Sebastian Aranzazu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park in the hotel as there is ample, safe, street parking for a fraction of the cost”
mckaypeter, 26 Jan 2017 | Read review
“junior suite worth the extra money”
expatsal, 12 Jan 2017 | Read review
“We always prefer a higher floor”
sam101645, 8 Jan 2017 | Read review
“We had 2 rooms on the 4th floor, 421/422 with street view, both OK. Elevators always available, no noise, good Wi-Fi.”
Verwerft, 29 Aug 2016 | Read review
“Choose rooms not directly on top of the function room.”
sisyli, 31 Jul 2016 | Read review
5 of 5
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USD 157* /night
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Prices are for 1 room, 2 adults
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