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Pension Kaia

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40 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Swansea, United Kingdom
Reviewed 1 October 2016 via mobile

The only positive comment I can post regarding Pension Kaia is that it is indeed located conveniently in the gastronomic quarter of San Sebastian. Now for the downside. Our room was a hot airless claustrophobic hovel, there was a window but it opened into what can only be described as a disused lift shaft. Other windows also opened into this,...

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Thank 2004JDWM
London
Reviewed 29 September 2016 via mobile

OK this place is not a 5* star place and will not pretend to be. But more importantly it's clean the bathrooms work and more importantly it's slam bang in the middle of the old part of San Sebastián and within spitting distance of every top 10 Pintoxs bar in old San Sebastián and at a fast walk 7 mins...

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Thank SteveH45
Reviewed 1 June 2016

My experience at this pension was great, in this vacation I was able to stay at 5 different properties and Pension Kaia is one of the best... simple but very clean and personnel very polite and willing to go the extra mile to serve and help.... the location can't be better and I found that to stay for one night...

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Thank Gaby L
Nerea E, Recepcionista at Pension Kaia, responded to this review

Thank you for everything! We are so happy that your stay with us was so good

Reviewed 15 July 2015 via mobile

Basic but very clean....can't beat the location in the old town but surprisingly quiet...yes windows do lead onto courtyard but for the price can't beat it....staff couldn't be more helpful with restaurant recommendations etc....if looking for just a couple of nights stay would recommend.

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Thank Denise K
Lancashire, England
Reviewed 5 November 2012

Pension Kaia is superbly located in the old part of town on an interesting street with lots of shops and bars nearby. The Pension itself is located on the 2nd floor of the building but it does have a lift for those less able bodied. We had booked through bookings.com a triple and quadruple room. When we arrived the receptionist...

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2Thank bekibird
Berlin, Germany
Reviewed 29 August 2012

Me and my friends also booked a 3 bed room at pension Kaia. When we got there they gave us a two bed room and across the hall a single bed room with a bathroom, even though we had booked a bed room for three with an own bathroom. It took us a while until we realized that there were...

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2Thank Alisa1201
Sheffield, United Kingdom
Reviewed 18 January 2012

I would not recommend this place simply because when we arrived they asked for immediate payment (which I provided). They said that my credit card had not worked and asked me to resubmit the number. This I did. On return to the UK, I discovered that I had been charged twice. The card company would not refund - and neither...

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5Thank D H
Germany
Reviewed 8 August 2010

According to our experience this hostel is absolutely not recommendable. We booked an ensuite double room well in advance for 70 euros. Upon arrival they gave us a double room without window and bathroom across the floor attached to a different room. They requested our passports immediately after our arrival and refused to give it back until we did the...

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4Thank Fritz1909
Oslo, Norway
Reviewed 30 July 2010

The hostal is close to the beach, La Concha, and in the middle of the old city with tapas-bars everywhere around. We were two friends who luckily had asked for a three-beds' room. The room was tiny with just enough place for two persons and suitcases. We had our own bathroom, tiny as well. Maybe as espected at a hostal,...

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2Thank Hedda24

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Breakfast Available

Additional Information about Pension Kaia

Address: Puerto, 12, 20003 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: $77 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pension Kaia 2*
Number of rooms: 8
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you required any specific detail in your room, please contact the renters or owners they are great to accommodate you...”
 of 5 bubbles 954gabyl, 1 Jun 2016 | Read review
“it doesn't appear possible to choose a good room from what previous reviewers and I have experienced. make sure you provide proof of what you have booked and try to pay in cash on arrival so you can demand a reduction if its not what you wanted.”
 of 5 bubbles bekibird, 5 Nov 2012 | Read review
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