We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (52)
Room & Suite (24)
Overview
  • Excellent66%
  • Very good28%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(20 reviews)
“gros area”(4 reviews)
“old town”(24 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Free Parking
Pool
Restaurant
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (299)
Filter reviews
86 results
Traveller rating
43
33
3
3
4
Traveller type
Time of year
LanguageEnglish
More languages
43
33
3
3
4
Show reviews that mention
All reviewsgreat locationgros areaold towncomfy bedsurf beachbars and restaurantsalmarpensionreceptioncityspainfridgeluggage
FilterEnglish
Updating list...
1 - 5 of 86 reviews
Reviewed 8 June 2018 via mobile

We have just spent 5 nights at Altair... What a great find. The after hours check in makes sense if you read the instructions properly! The two ladies who cover reception were both very helpful and welcoming. Our room was fresh and comfortable and the...More

Thank Surfbum_10
Reviewed 27 April 2018

Horrific customer service. Wifi was 2mbps or did not work at all. Neighbors could see right into our room. Paper thin walls. No one is there to check you in after 5pm. We had to spend 30 minutes at night figuring out what room we...More

Thank rback13
Response from PensionAltair, Gerente at Pension AltairResponded 27 April 2018

Dear GUEST 1. Keys: we advice in the instructions that everyone will have a fine if anyone steals a key or has a bad behaviur. When we receive the keys, we will give you back all the money less the 25€ of the copies that...More

Reviewed 27 April 2018

Any hotel in San Sebastian is well located, it is not a big town. There was no one there to receive us when we arrived, and the keys were in the wrong box, so we had to figure it out ourselves in the middle of...More

Thank Angelica P
Response from PensionAltair, Gerente at Pension AltairResponded 27 April 2018

Dear Angelica?, 1. Keys: we advice in the instructions that everyone will have a fine if anyone steals a key or has a bad behaviur. When we receive the keys, we will give you back all the money less the 25€ of the copies that...More

Reviewed 2 April 2018 via mobile

Loved this hotel, you have your own lovely flat with all amenities you need in a really nice quiet area of the city super close to all craziness of old town! Honestly just perfect! Really comfy bed, nice terraces, fridge, tea, coffee etc

Thank JesseandSean
Response from PensionAltair, Gerente at Pension AltairResponded 28 April 2018

Thank you :) we hope to see you again

Reviewed 23 October 2017

Hotel Altair's perfect location in the heart of fun, safe Gros area is completely enhanced by key bi-lingual staff (Reyes, etc.). These ladies go far out of their way to help with simple & complex logistical issues. Altair's, 3 star facility is 10-15 min. walk...More

1  Thank Landplanman
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Details
Price range
USD 74 - USD 170 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 74 - USD 170 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (52)
Room & Suite (24)
Questions & Answers
Get quick answers from Pension Altair staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Paper Thin Walls... Could hear & see neighbors looking into our window. Choose a different hotel if you..."
Read review
"Just don't stay there, no rooms are quiet."
Read review
"A room on the lower floors allows a choice - elevator or walk up."
Read review
"Street is quiet so feel free to get the room with arch window facing front"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing