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Gran Hotel Domine Bilbao

Booking.comUSD 157*
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#3 of 42 Hotels in Bilbao
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Gran Hotel Domine Bilbao
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2,173 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Domine Bilbao
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Showing 1,066: English reviews
Reviewed 10 February 2014

This is a very poor example of a 5 star hotel. There was no movie channel, only one English channel - CNN. The skirting board was off the wall, the bedsted was frayed and the temperature in the room was 90 degrees unless you had the air conditioning on full. The staff were unhelpful and spoke only limited English -...

1Thank karen1510
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you for your feedback. We are concerned about your experience in the hotel and want to apologize for the details of yout room that you describe, and in special about the air conditioning, which has already been repaired and proved to be working properly. As far as the Front Desk service, we might just explain that for...

New York City, New York
Reviewed 25 January 2014

We were traveling here on our honeymoon and wanted to see the Guggenheim and some of what Basque country has to offer. We had a suite that faced the Guggenheim and it was the perfect view. The staff, especially the concierge and door staff, were extremely helpful and wonderful. Our only complain would be that the funky furniture in the...

Thank NYCDesign78
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you for taking the time to send us your review. Our team, and in particular our bellmen and concierge staff, appreciate your kind words, which are a drive to continue working hard. It is a pleasure to read that the city also attracted you and you had such a pleasant stay. We have also passed your comments...

Toronto, Ontario
Reviewed 23 January 2014

This hotel was a nice, modern hotel. We had a room with a view of the guggenheim, which was nice. I have heard some of the other rooms without a view are much smaller and not as nice. Overall, it was clean and comfortable, and the location was great. Our favourite thing was the rooftop patio - very nice for...

2Thank Europa513
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are pleased to read that your stay with us was so pleasant and you could have a very deserved rest in our hotel. On behalf of our Management we want to thank you for your good review with the aim of seeing you again in the eventuality you decided to visit Bilbao for a second time. Best...

Sydney Australia
Reviewed 21 January 2014

This location is superb. The staff were exceptionally friendly, professional and helpful - by far the most impressive I have encountered in some time (and I have stayed in a lot of upmarket hotels over the years!). Hotel was easy to find, they parked the car for us on arrival, then rather than use a luggage room on check out...

1Thank Mosmanfamily
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Greetings from the Silken Gran Hotel Domine Bilbao! We appreciate the kind words you dedicated to our hotel and, particularly, to our staff, as this will motivate us to keep working on the same line. We are very sorry that you were not able to enjoy our restaurant on the terrace, but we would like to clarify that...

Orlando, Florida
Reviewed 9 January 2014

This hotel is a fine modern hotel. Conveniently located near the Guggenheim. Both times I've stayed here were on business trips, once by myself and once with my wife who was traveling with me. Excellent restaurant overlooks part of the city. However, price can vary tremendously.

1Thank Marvin B
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are pleased to read that you have been here twice already and we hope this was not the last one as you enjoyed our hotel that much. As far as the rates are concerned, we have no hesitation in recommending contacting directly with the hotel on your next visit or checking our website, where you might find...

Calgary, Canada
Reviewed 1 January 2014

We visited the hotel in September, 2013. It is wonderfully located immediately across the street from the Guggenheim gallery and easy walking distance to an extensive pathway system along the river, the old city, shopping, restaurants and a number of tourist attractions. There is a tramway or streetcar runs which nearby and makes access to a number of locations quite...

1Thank etower
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, We are delighted to read we caused such a good impression on you afer trying several of the hotel facilities. We have passed your positive comments to our restaurant and cafeteria staff and they both want to thank you, as well as the reception and the other departments. Please, feel free to contact us in the future if...

London, United Kingdom
Reviewed 27 December 2013

We stayed here in July over the same weekend as the BBK Live music festival. The room was fine but nothing to write home about, there was a nasty smell in the corridor and the out of hours room service was a disaster, definitely not made by a chef. Breakfast on the terrace is the jewel in the hotel's crown...

1Thank webmonkeyuk
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you very much for your constructive critics. We have taken your comments very seriously and informed the correspondant departments to make them aware of your feelings. Both the Housekeeping and the Room Service teams want to apologize for these particular aspects that do not represent the essence of our Silken Gran Hotel Domine Bilbao. In spite of...

Reviewed 19 November 2013

We got a great deal at the hotel and our stay was amazing. The rooms are great and the beds were amazingly comfortable. The reception staff are very friendly and helpful - particularly with umbrellas which are needed with the endless rain! I would recommend booking breakfast at the hotel as the food is great and you can try everything...

Thank VS2010
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, Thank you very much for your kind words. It is a pleasure to know that you felt home with us and we look forward to seeing you and your friend in the future as you enjoyed our service and food that much. On the other hand, we would like to apologize for the misunderstanding at the Wellness center...

Reviewed 18 November 2013

I am almost reluctant to post because there are so many glowing tributes to this hotel so maybe I am the odd one out. However we were not impressed during a three day stay, and my comments should be seen in the light of their claim to be a five star hotel and one that charges accordingly. The car parking...

Thank wayzy
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear guest, First of all, we would like to thank you for your feedback as this will help us to improve our service. We are sorry to hear that our restaurant, headed by a chef who just got his 7th Michelin star last week, did not match with your expectations. We have transferred your feelings to our restaurant team and...

Washington, DC
Reviewed 12 November 2013

This hotel was a remarkable context from which to enjoy my pilgrimage to the Bilbao, Guggenheim. I loved the executive room on 5th floor with a direct view of the Museum. The hotel is a fun space filled with the pop art of Marisial. All the art on every floor is the work of this one artist. This gave the...

Thank EmmaJ66
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Emma, Thank you for your sweet words as they will boost us to keep working in the same direction. We like to read that you have enjoyed our design but we are particularly proud of the good impression that our service and food made on you. Be aware that this would be your home for any time you decided...

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Cafe Metropole
Le Cafe Metropole
Cuisines: Spanish
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gran Hotel Domine Bilbao, the only 5-star hotel situated opposite the Guggenheim Bilbao Museum and close to the city's main attractions. A designer space in which the customer experience is the priority. ... more   less 

Additional Information about Gran Hotel Domine Bilbao

Address: Alameda de Mazarredo 61 | Right Opposite the Guggenheim Museum, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: $133 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Domine Bilbao 5*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#1 Business Hotel in Bilbao
#3 Family Hotel in Bilbao
#3 Luxury Hotel in Bilbao
#3 Romantic Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Domine Bilbao staff and other travellers.
18 questions
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Questions? Get answers from Gran Hotel Domine Bilbao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Rooms with views over the Guggenheim Museum are highly recommended. Enjoy!”
Flyers007Dublin, 24 May 2017 | Read review
“Book a room facing the Guggenheim.”
  • View from hotel room towards museum
EmptyNest_60, 22 May 2017 | Read review
“get a room with a Guggenheim view. Some rooms face the inner light well and others will face the street at the back.”
Z7064AQmelanied, 20 May 2017 | Read review
“Ask for an outside view”
HLDB, 19 May 2017 | Read review
“We chose the premium room with a view of the Guggenheim. Ask for a room closer to the middle of the floor in order to afford a better view.”
beaugeste2017, 17 May 2017 | Read review
5 of 5
USD 157* /night
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Hotels.comUSD 157
Expedia.comUSD 156
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Prices are for 1 room, 2 adults
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