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Gran Hotel Domine Bilbao

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#3 of 43 Hotels in Bilbao
Certificate of Excellence
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1 room 2 adults 0 children
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Gran Hotel Domine Bilbao
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2,128 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Reviewed 14 April 2014

We stayed here for 2 nights and couldn't get a room overlooking the Guggenheim so settled for a room with a view of the Atrium. Whilst the room was OK, the window lets in very little natural light so the room is dark and a little depressing because of this! Towel rail in bathroom was coming away as was toilet...

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Helpful?
1Thank Sausage47
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Sausage47, Thank you very much for your feedback, it has been very useful for us in order to get the best quality in our service. We regret that the private party for the wedding impeded you enjoy a cocktail at the terrace during your first night of stay, as except for this exclusive events, our terrace is always available...

Vancouver, Canada
Reviewed 12 April 2014

Loved out stay. Gorgeous upscale hotel. Loved the rooftop brunch and what a view. This hotel is right across from the Museum and located near the waterway. We really enjoyed every moment of our visit and hope to return soon.

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Helpful?
1Thank Karen F
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Karen, Thank you very much for your kind words. It is a pleasure for us reading that your stay in our property was perfect and you could enjoy the good service and facilities of our Silken Gran Hotel Domine Bilbao and, in particular, the brunch and view from our terrace. Be sure that we would be grateful if you...

San Francisco, California
Reviewed 10 April 2014

Stayed here for 2 nights in a junior suite with an amazing view of Guggenheim Museum and Puente de la Salve bridge. For family travel with small children, there was a very nice playground behind the Guggenheim Museum. Room was spacious with a oversize king bed (easily fits 3 adults). Bathroom was a decent size with a bath tub, a...

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Helpful?
Thank sfonorth
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Sfonorth, Thank you very much for taking the time to send this detailed review of our property. We are pleased to see that both the room and the breakfast matched with your high expectations as well as the location, in front of the Guggenheim and a playground, did. We have also transferred your comments about the room service to...

Bangkok
Reviewed 1 April 2014

Right in front of Guggenheim museo. This is five star hotel with superior services. Rooms are new and well design, quiet, good function. The reception and check-in was fast even we arrived early before noon. You cannot miss the patio restaurant on seventh floor. It offers a view overlooking the full view of Guggenheim museum which you can watch day&nite....

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Helpful?
Thank zakBKK
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear ZakBKK, Greetings from Bilbao! Reading reviews like yours means a motivation for our team to work even harder to keep this feeling in all our guests. We appreciate that you recommend our property because of its terrace and views but in special, because of the confort of the rooms and the warm treatment you received from our staff. We...

Alicante
Reviewed 25 March 2014

I have just stayed in this hotel for five nights, from 19-24 March, in room 609. The room was comfortable and well appointed but with no access to natural light. It looks onto the inner courtyard and the glass lifts which, correspondingly provide views into the inner rooms if the curtains are left open. The bathroom is large but both...

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Helpful?
1Thank Montrose65
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Montrose65, Thank you very much for your detailed review. We are very sorry to hear that your system did not connect to the secure Wi-Fi system easily and we have passed these comments to the Management to make sure it will not happen again. In any case, we trust that Mikel and the rest of the staff at the...

Vilnius, Lithuania
Reviewed 19 March 2014

The location is excellent - in front of guggenheim. The hotel is very modern and minimalistic design. Rooms ok for sleeping but not cosy. I have not had breakfast . Restaurant is also very modren and not cosy to my taste.

Review collected in partnership with Galahotels.com
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Helpful?
Thank Almantas P
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Almantas, Thank you very much for spending your time by sending us your review. We are glad to see that our location and design matched with your expectations and you could enjoy a very good sleep in our property. We would have liked you to taste our spectacular breakfast at the top floor terrace in order to make your...

Barcelona, Spain
Reviewed 18 March 2014

Due to various equipment malfunctions, I had to change rooms twice, and even then wound up with a shower that had no enclosure and whose temperature control valve was stuck at Scalding. However, the staff earnestly did their best to address my concerns, so in the end I felt good about my stay. And of course it is right in...

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Helpful?
Thank MannyG2000
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Manny G200, Thank you very much for your review, we really appreciate the time you spent to send us your feedback as well as your kind words considering that your situation was out of the ordinary. In this respect, we would like to apologize for the problems you had with the equipment and the correspondant changes of rooms, as...

Los Angeles
Reviewed 15 March 2014

My wife and I had a very good stay at this hotel. The location across from the Guggenheim is the best, our room was clean, quiet and comfortable. We did have to change rooms, which was a hassle, because the bathroom shades weren't working giving the user no privacy. The breakfast was superb and the staff was efficient but not...

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Helpful?
Thank SubPsyche
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear SubPsyche, Thank you very much for your kind words. We are glad to know that the hotel matched with your expectations and we could make a very good experience of your stay in Bilbao. In any case, we would like to apologize again for the problem with the bathroom shades, but we are pleased to read that it was...

La Talaudiere, France
Reviewed 15 March 2014

Our stay in this establishment was absolutely perfect. The room we had ovelooked the Guggenheim and the surrounding hills. We were made to feel very welcome all along and had the opportunity to enjoy the chef's know-how in both restaurants. Breakfast on the terrace is absolutely fabulous and is a good start to the day. The staff is constantly helpful...

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Helpful?
Thank Robby42350
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Robby4235, Reading reviews like yours is what motivates us to keep working hard in order to mantain our top quality service. There is nothing better than knowing that our staff was kind and helpful to make your stay so pleasant. We have passed your compliments also to our restaurant team and they appreciate your kind words. Please, do not...

Reviewed 25 February 2014 via mobile

I checked in 18/2/14, it was late at night - both my colleague and myself went to our respective rooms where the air con was broken and only pumped out hot air and the fans in the bathroom don't work! The food in the 7th floor restaurant is very good but the café is sub standard - as is room...

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Helpful?
Thank Tim U
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Tim U, Thank you for your review. We have passed your comments about the Internet and the heating to our Maintenance team to ensure this will not happen again. We are concerned about your feeling as we do also understand that these aspects do not comply with the requiremnts needed to be the renamed hotel we are. On the...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Cafe Metropole
Le Cafe Metropole
Cuisines: Spanish
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gran Hotel Domine Bilbao, the only 5-star hotel situated opposite the Guggenheim Bilbao Museum and close to the city's main attractions. A designer space in which the customer experience is the priority. ... more   less 

Additional Information about Gran Hotel Domine Bilbao

Address: Alameda de Mazarredo 61 | Right Opposite the Guggenheim Museum, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: $78 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Domine Bilbao 5*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#1 Business Hotel in Bilbao
#3 Family Hotel in Bilbao
#3 Luxury Hotel in Bilbao
#3 Romantic Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Domine Bilbao staff and other travellers.
18 questions
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10 months ago
London, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Domine Bilbao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Guggenheim view rooms”
lahLondon2015, 22 Apr 2017 | Read review
“Any with a view of the Guggenheim”
youdsy, 18 Apr 2017 | Read review
“Ask for the view!”
SusanM765, 17 Apr 2017 | Read review
“We looked within the well of the hotel. Its great and probably a lot quieter than street views, although Bilbao is not a noisy city.”
zazu2012, 17 Apr 2017 | Read review
“Ask if your room has a window!”
Yanski76, 7 Apr 2017 | Read review
5 of 5